How to Request an eSIM with Iliad: A Step-by-Step Guide

Iliad, the popular mobile operator known for its affordable plans, offers the convenience of eSIM technology. An eSIM (embedded SIM) allows you to activate a mobile plan without needing a physical SIM card, making it incredibly handy for travelers or those with multiple devices. If you’re looking to switch to an Iliad eSIM or upgrade from a traditional SIM, this guide will walk you through the entire process.

Who Can Request an Iliad eSIM?

Before diving into the steps, it’s essential to know if you’re eligible for an Iliad eSIM. Generally, you can request an eSIM if:

• You are a new Iliad customer signing up for a plan.
• You are an existing Iliad customer wanting to convert your physical SIM to an eSIM.
• Your smartphone is compatible with eSIM technology.

Make sure your device is on the list of eSIM-compatible devices, which you can usually find on the manufacturer’s website.

Step-by-Step Guide to Requesting an Iliad eSIM

The process of requesting an Iliad eSIM typically involves a few key steps. Here’s a detailed breakdown:

1. New Iliad Customer: Requesting an eSIM During Sign-Up

If you’re signing up for a new Iliad plan, you can choose an eSIM during the online registration process:

1. Visit the Iliad Website: Go to the official Iliad website for your country.
2. Select a Plan: Choose the plan that best suits your needs.
3. Choose eSIM Option: During the order process, you will be given the option to choose between a physical SIM card and an eSIM. Select ‘eSIM’.
4. Complete the Order: Follow the on-screen instructions to fill in your personal information and complete the payment.
5. Receive Your QR Code: After successful payment, you’ll receive a QR code via email (or possibly in your customer area on the website). This QR code is essential for activating your eSIM.

2. Existing Iliad Customer: Converting to an eSIM

If you are already an Iliad customer and want to convert your physical SIM to an eSIM, the process usually involves logging into your account:

1. Log in to Your Iliad Account: Go to the Iliad website and log in to your customer area using your credentials.
2. Find the eSIM Option: Look for an option related to SIM management or account settings. The specific wording may vary depending on your region.
3. Request eSIM Conversion: Choose the option to switch to an eSIM. You might be asked to confirm your identity and perhaps verify the device IMEI.
4. Receive Your QR Code: Once the request is processed, Iliad will provide you with a QR code via email or through your account.

3. Activating Your Iliad eSIM

Once you have received the QR code, here’s how to activate your eSIM on your device:

1. Go to Your Device Settings: Open your smartphone settings and navigate to the ‘Mobile Data’ or ‘Network & Internet’ section.
2. Add a Mobile Plan: Locate the option to ‘Add a mobile plan’ or ‘Add eSIM.’ The wording can vary by device.
3. Scan the QR Code: Select the option to scan a QR code and point your device’s camera at the QR code you received from Iliad.
4. Follow Prompts: Your device will guide you through the remaining steps to activate the eSIM. This might include confirming the addition and setting a label for your mobile plan.
5. Restart Your Device (If Needed): In some cases, restarting your device might be necessary for the eSIM to activate correctly.

Important Considerations

• Keep Your QR Code Safe: The QR code is crucial for activating your eSIM. Avoid sharing it with anyone. If you lose it, contact Iliad support to request a new one.
• Device Compatibility: Ensure your device is eSIM compatible before requesting an eSIM.
• Internet Connection: You will need an active internet connection (Wi-Fi or mobile data) to activate your eSIM.
• Troubleshooting: If you encounter issues, restart your device, check for software updates, and contact Iliad customer support.

Conclusion

Requesting an eSIM with Iliad is a straightforward process, whether you’re a new customer or an existing one. By following these steps carefully, you can enjoy the convenience of an eSIM and the great value that Iliad offers. If you encounter any difficulties, remember to reach out to Iliad’s customer service for support. Happy connecting!