Calling the United States from Switzerland can seem daunting, especially if you’re unfamiliar with international dialing codes. But with a few simple steps and a little planning, you can easily connect with family, friends, or business contacts across the Atlantic. This comprehensive guide will walk you through everything you need to know, from understanding international codes to exploring different calling options and even troubleshooting common issues. Let’s get started!
Understanding the Basics: Dialing Codes and Formats
Before you make your call, it’s crucial to understand the essential dialing codes. Here’s a breakdown:
- Exit Code (Switzerland): 00. This code tells the Swiss phone system that you’re making an international call.
- Country Code (United States): 1. This code identifies the United States as the destination country.
- Area Code (United States): A three-digit code that specifies a particular region within the U.S. You need to know the correct area code for the person you’re calling. Examples include 212 (New York City), 310 (Los Angeles), and 415 (San Francisco).
- Local Number (United States): A seven-digit number that identifies the specific phone line you’re calling.
Therefore, the complete dialing format for calling a U.S. number from Switzerland is:
00 + 1 + Area Code + Local Number
For example, to call a number in New York City (area code 212) with the local number 555-1234, you would dial: 00 1 212 555 1234
Step-by-Step Instructions: Making the Call
Now, let’s break down the process into easy-to-follow steps:
- Gather the necessary information: Before you even pick up the phone, make sure you have the correct U.S. phone number, including the area code and local number. Double-check the number to avoid misdialing and potential charges.
- Dial the exit code: Dial 00. Wait for a dial tone or a brief pause.
- Dial the U.S. country code: Dial 1. Again, wait for a dial tone or a brief pause (although this isn’t always audible).
- Dial the area code: Enter the three-digit area code for the region you are calling.
- Dial the local number: Enter the seven-digit local phone number.
- Wait for the connection: After dialing the complete number, wait for the call to connect. You might hear ringing or a busy signal. If no one answers, you might be directed to voicemail (if available).
- Speak clearly: When the call connects, speak clearly and at a moderate pace. Remember that there might be a slight delay due to the international connection.
Calling Options: Landline, Mobile, and Internet-Based Services
You have several options when making international calls from Switzerland to the U.S., each with its own advantages and disadvantages:
- Landline: Using a traditional landline is the most straightforward method. However, it’s often the most expensive, especially for long calls. Check with your Swiss landline provider for their international calling rates to the U.S. Rates can vary significantly depending on the provider and the time of day. Some providers offer international calling plans that can reduce the cost per minute.
- Mobile Phone: Calling from your mobile phone offers convenience, but it can also be costly, particularly if you don’t have an international calling plan. Check with your Swiss mobile provider for their international roaming and calling rates. Consider purchasing an international calling add-on or plan before making the call to avoid unexpectedly high charges. Be aware that receiving calls while roaming internationally can also incur charges.
- Internet-Based Services (VoIP): Voice over Internet Protocol (VoIP) services like Skype, WhatsApp, Google Voice, and Viber offer a cost-effective alternative to traditional phone calls. These services use the internet to transmit voice data, allowing you to make calls at significantly lower rates, or even for free if you’re calling another user of the same service. To use VoIP services, you’ll need a stable internet connection (Wi-Fi or mobile data) and an account with the chosen provider. The call quality can vary depending on the strength of your internet connection.
Detailed Look at VoIP Options:
- Skype: Skype is a popular VoIP service that offers both free and paid calling options. You can make free calls to other Skype users worldwide. For calling U.S. landlines and mobile phones, you’ll need to purchase Skype Credit or subscribe to a calling plan. Skype offers various calling plans tailored to different calling needs.
- WhatsApp: WhatsApp is primarily a messaging app, but it also allows you to make free voice and video calls to other WhatsApp users. The call quality is generally good, but it depends on the internet connection.
- Google Voice: Google Voice is a service that provides you with a U.S. phone number, which you can use to make and receive calls and send text messages. Calling the U.S. from Switzerland using Google Voice can be very affordable, especially if you already have a Google account.
- Viber: Similar to WhatsApp, Viber allows you to make free voice and video calls to other Viber users. It also offers Viber Out, a paid service for calling landlines and mobile phones at competitive rates.
Comparing Costs: Which Option is Best for You?
The cost of calling the U.S. from Switzerland varies considerably depending on the method you choose. Here’s a general comparison:
- Landline: Potentially the most expensive, especially for long durations. Rates can range from CHF 0.50 to CHF 2.00 per minute or higher, depending on your provider and plan.
- Mobile Phone: Can be very expensive without an international plan. Roaming charges and per-minute rates can quickly add up. Expect to pay similar rates to landlines or even higher if you don’t have a suitable plan.
- VoIP Services: Generally the most affordable option. Free calls are possible between users of the same service (e.g., Skype to Skype, WhatsApp to WhatsApp). Calling U.S. landlines and mobile phones using paid VoIP services like Skype Credit or Google Voice can cost as little as a few cents per minute.
To determine the best option for you, consider the following factors:
- Call duration: If you plan to make frequent and lengthy calls, a VoIP service with a subscription plan might be the most economical choice.
- Call frequency: If you only need to make occasional calls, a pay-as-you-go VoIP service or a mobile phone with an international add-on might suffice.
- Call destination: If you primarily call other users of a specific app (e.g., WhatsApp), using that app for free calls is the obvious choice.
- Internet access: VoIP services require a reliable internet connection. If you have limited or unreliable internet access, a landline or mobile phone might be more suitable.
Tips for Saving Money on International Calls
Here are some practical tips to help you reduce the cost of calling the U.S. from Switzerland:
- Use VoIP services whenever possible: Take advantage of free calls between users of the same app and consider paid VoIP services for calling landlines and mobile phones.
- Take advantage of time zone differences: Call during off-peak hours in the U.S. when rates might be lower (check specific provider information for details; this is generally more applicable to landline and mobile calls, less so for VoIP).
- Purchase an international calling plan: If you frequently call the U.S., consider purchasing an international calling plan from your landline or mobile provider. Compare different plans to find the one that best suits your needs.
- Limit call duration: Be mindful of the length of your calls, especially if you’re using a landline or mobile phone without a fixed-rate plan.
- Use call-back services: Some services allow you to receive a call back from the U.S. at a lower rate than calling directly.
- Consider using international SIM cards: If you travel frequently, an international SIM card can offer more affordable calling rates in various countries.
- Communicate through messaging apps: For non-urgent communication, consider using messaging apps like WhatsApp or Telegram instead of making voice calls.
Troubleshooting Common Issues
Even with careful planning, you might encounter issues when making international calls. Here are some common problems and how to troubleshoot them:
- Call not connecting:
- Double-check the number: Ensure you have dialed the correct exit code, country code, area code, and local number. Pay close attention to any leading zeros or digits that might be required or omitted.
- Check your provider: Contact your landline or mobile provider to ensure that international calling is enabled on your account and that there are no restrictions or blocks in place.
- Check your internet connection: If you’re using a VoIP service, ensure you have a stable and reliable internet connection. Try restarting your router or switching to a different Wi-Fi network.
- Try a different calling method: If one method fails, try another. For example, if you’re having trouble with Skype, try using WhatsApp or Google Voice.
- Poor call quality:
- Check your internet connection: A weak or unstable internet connection can lead to poor call quality. Try moving closer to your router or switching to a wired connection.
- Close other applications: Close any bandwidth-intensive applications that might be competing for internet resources.
- Use a headset: Using a headset with a microphone can improve sound quality and reduce background noise.
- Try a different server (for VoIP): Some VoIP services allow you to select a different server. Experiment with different servers to see if it improves call quality.
- High call charges:
- Monitor your usage: Keep track of your call duration and costs, especially if you’re using a pay-as-you-go service.
- Contact your provider: If you’re surprised by high charges, contact your provider to inquire about the billing details and explore options for reducing costs.
- Review your plan: Make sure you understand the terms and conditions of your calling plan, including any limitations or restrictions.
- Number not in service:
- Verify the number: Double-check the number with the person you are trying to reach. It is possible they have changed their number.
Alternative Communication Methods
While calling is a direct way to connect, consider these alternative communication methods, often at a lower cost:
- Email: Ideal for non-urgent communication and sharing detailed information.
- Text Messaging: A quick and convenient way to send short messages. Consider using international texting plans offered by your mobile provider or using messaging apps like WhatsApp.
- Video Conferencing: Excellent for face-to-face conversations and virtual meetings. Services like Zoom, Google Meet, and Skype offer high-quality video conferencing.
- Social Media: Use social media platforms like Facebook, Instagram, or Twitter to stay in touch with friends and family.
Staying Connected: Long-Term Solutions
If you frequently need to call the U.S. from Switzerland, consider these long-term solutions for staying connected:
- International Calling Plans: Explore international calling plans offered by your landline or mobile provider. These plans typically offer reduced rates for calls to specific countries or regions.
- Virtual Phone Numbers: A virtual phone number allows you to have a U.S. phone number that forwards calls to your Swiss phone number or a VoIP service. This can be a cost-effective option for receiving calls from the U.S.
- Family Mobile Plans: If you have family members living in the U.S., consider joining a family mobile plan that offers free or discounted international calling.
Conclusion
Calling the United States from Switzerland doesn’t have to be complicated or expensive. By understanding the dialing codes, exploring different calling options, and following the tips outlined in this guide, you can easily connect with people in the U.S. while minimizing your costs. Whether you choose to use a landline, mobile phone, or VoIP service, remember to compare rates, plan your calls, and take advantage of available discounts and promotions. With a little preparation, you can enjoy seamless and affordable communication across the Atlantic.