How to Cancel Crunchyroll: A Complete Guide for Every Device

Crunchyroll is a popular streaming service for anime and manga enthusiasts, offering a vast library of shows and comics. However, there might come a time when you need to cancel your subscription. Perhaps you’ve binged everything you wanted to watch, are looking to cut down on subscription costs, or are exploring other streaming options. Whatever the reason, this comprehensive guide will walk you through the process of canceling your Crunchyroll subscription, covering various platforms and payment methods. We’ll provide detailed, step-by-step instructions for each scenario, ensuring a smooth and hassle-free cancellation experience.

Understanding Crunchyroll Subscriptions and Cancellation Policies

Before we dive into the cancellation process, it’s important to understand a few key points about Crunchyroll subscriptions:

• Subscription Tiers: Crunchyroll offers different subscription tiers, each with varying features and pricing. Your cancellation process will generally be the same regardless of your plan, but it’s worth keeping your plan in mind if you decide to resubscribe later.
• Billing Cycle: Crunchyroll subscriptions are typically billed monthly or annually. When you cancel, your access to the service will usually remain until the end of your current billing cycle. For example, if you cancel in the middle of the month, you’ll still have access until the end of that billing period.
• No Refunds: Crunchyroll generally does not offer refunds for unused portions of a subscription. Therefore, it’s best to cancel closer to your renewal date if you don’t plan to use the service any further.
• Where You Subscribed Matters: How you cancel will depend on where you initially purchased your subscription. Did you subscribe directly through the Crunchyroll website, or through a third-party platform like the Apple App Store, Google Play Store, or Roku? This determines where you’ll need to go to cancel.

Canceling Your Crunchyroll Subscription Directly Through the Website

If you subscribed directly through the Crunchyroll website, the cancellation process is quite straightforward. Here’s how to do it:

1. Log in to Your Crunchyroll Account: Go to the Crunchyroll website (https://www.crunchyroll.com) and log in with your username or email address and password.
2. Navigate to Your Account Settings: Once logged in, click on your profile icon in the top-right corner of the page. Then, click on “Settings” from the dropdown menu.
3. Access the Subscription Management Section: On the Settings page, look for a section related to your account, subscription, or membership. This might be labeled as “Membership Status,” “Subscription Details,” or something similar. Click on the relevant option.
4. Find the Cancel Subscription Option: Within your subscription management section, you should see a button or link that says “Cancel Membership,” “Cancel Subscription,” or something to that effect. The exact wording may vary, but it will be clearly identified as the option to stop your recurring payments.
5. Confirm Your Cancellation: Crunchyroll might ask you to confirm your cancellation with one or two extra clicks, and potentially try to persuade you to stay. Follow the on-screen prompts to confirm that you want to cancel your subscription. You might be asked to provide a reason for canceling, but this is optional.
6. Verify Your Cancellation: After completing the cancellation steps, you should receive a confirmation message or email from Crunchyroll indicating that your subscription has been successfully canceled. It’s a good idea to double-check your account settings to confirm that your membership status has changed to reflect the cancellation.

Important Note: If you don’t see a “Cancel” button or link in your account settings, it’s likely that you subscribed through a third-party platform. In that case, refer to the appropriate section below.

Canceling Your Crunchyroll Subscription Through the Apple App Store (iOS)

If you subscribed to Crunchyroll through your iPhone or iPad, you’ll need to manage your subscription directly through the App Store. Here are the steps:

1. Open the Settings App: On your iPhone or iPad, locate and open the Settings app.
2. Tap on Your Apple ID: Tap on your name or Apple ID at the very top of the Settings menu.
3. Access Subscriptions: On the Apple ID page, tap on “Subscriptions”. This option should be present within the Apple ID menu.
4. Locate Your Crunchyroll Subscription: Scroll through the list of subscriptions until you find “Crunchyroll”. Tap on it to manage your subscription details.
5. Cancel Your Subscription: Within the Crunchyroll subscription details, tap on the “Cancel Subscription” option. This option will be clearly indicated as such.
6. Confirm the Cancellation: You’ll be prompted to confirm your cancellation. Click on the confirmation button to proceed.
7. Verify the Cancellation: After completing these steps, your Crunchyroll subscription should now be set to cancel. You may receive a confirmation email from Apple, but you should also be able to see that your subscription is set to expire on a particular date, within the “Subscriptions” menu on your device.

Important Note: If you don’t see a subscription for Crunchyroll in your Apple ID settings, it’s likely you did not subscribe through the App Store. Double-check your original payment method to confirm how you subscribed. Also, ensure you’re using the same Apple ID that you used to initially subscribe.

Canceling Your Crunchyroll Subscription Through the Google Play Store (Android)

If you subscribed to Crunchyroll through your Android phone or tablet, you’ll need to manage your subscription via the Google Play Store. Here’s how to do it:

1. Open the Google Play Store App: On your Android device, locate and open the Google Play Store app.
2. Tap on Your Profile Icon: In the top-right corner of the Play Store app, tap on your profile icon (your Gmail picture or initial).
3. Access Payments & Subscriptions: From the menu that appears, tap on “Payments & subscriptions” and then tap on the “Subscriptions” option in the following menu.
4. Locate Your Crunchyroll Subscription: Find and tap on the “Crunchyroll” subscription from the list of your active subscriptions.
5. Cancel Your Subscription: On the Crunchyroll subscription management page, find the “Cancel Subscription” button and tap on it.
6. Confirm Your Cancellation: Google Play will prompt you to confirm your cancellation. Tap on the appropriate button to proceed. You may be asked to provide a reason for canceling, but this is optional.
7. Verify the Cancellation: After completing the process, your subscription will be canceled. You may receive an email from Google confirming the cancellation, and it should also be reflected in your subscriptions list with an indicated expiration date.

Important Note: Ensure you are signed into the Google Play Store with the same Google account you used to subscribe to Crunchyroll. If you don’t see the subscription, you might have used a different account or subscribed through another method. Ensure that your selected Google Account within the Play Store is the one that is linked to the initial purchase of the subscription.

Canceling Your Crunchyroll Subscription Through Roku

If you subscribed to Crunchyroll through your Roku device, the process is a bit different. You’ll need to manage your subscription through your Roku account. Here’s how:

1. Log in to Your Roku Account: Go to the Roku website (https://my.roku.com) on your computer or mobile device and log in with your Roku account credentials.
2. Access Your Subscriptions: On the Roku account page, click on “Manage your subscriptions” or look for a similar option related to your subscriptions.
3. Locate Your Crunchyroll Subscription: Scroll through the list of subscriptions until you find “Crunchyroll.” Click on it to manage subscription details.
4. Cancel Your Subscription: Within the subscription details, you will see a “Cancel Subscription” option. Click this option to cancel your Crunchyroll subscription.
5. Confirm Your Cancellation: You may be asked to confirm your cancellation. Click on the appropriate button to proceed.
6. Verify Your Cancellation: Your Crunchyroll subscription is now canceled. Your Roku account should display the cancellation status, and you might receive a confirmation email from Roku.

Important Note: Make sure you are logged into the correct Roku account if you have multiple Roku devices. Also, ensure you are using the Roku account that was linked to the initial purchase of the Crunchyroll Subscription.

Canceling Your Crunchyroll Subscription Through Other Platforms

If you subscribed through another platform (like Amazon Prime Video Channels, or another mobile app store), you’ll need to cancel your subscription through that platform’s respective management settings. The process will generally be similar to those detailed above, but the specific menus and prompts might differ slightly. For example, you would use the Amazon Prime Video platform to cancel a subscription you purchased through the Amazon Prime Video Channels section. Always access the area of the platform where the initial subscription was purchased to manage cancellations.

If you are unsure where you subscribed, check your credit card or bank statements for recurring charges from Crunchyroll, as the descriptor may offer a clue about the platform you used to subscribe.

What Happens After You Cancel?

After canceling your Crunchyroll subscription, here’s what you can expect:

• Continued Access Until the End of Your Billing Cycle: You will still be able to access Crunchyroll’s content until the end of your current billing period.
• Loss of Premium Features: Once your subscription expires, you will lose access to the premium features that come with a paid plan, such as ad-free streaming and access to new episodes shortly after they air in Japan.
• Downgrade to Free Tier: Your account will likely revert to the free, ad-supported version of the service if available.
• Option to Resubscribe: You can always resubscribe to Crunchyroll at any time in the future, should you choose to.

Troubleshooting Common Cancellation Issues

Sometimes, you might encounter issues when trying to cancel your Crunchyroll subscription. Here are some common problems and how to resolve them:

• Missing Cancel Button: If you cannot find a cancel button, you might be trying to cancel through the wrong platform (e.g., trying to cancel through the website when you subscribed through the App Store). Be sure to use the instructions relevant to where you subscribed.
• Conflicting Payment Methods: Ensure that the payment method you are viewing is the same one that is charged the Crunchyroll subscription fee. Check bank statements or subscription lists through your various digital accounts.
• Multiple Accounts: If you have multiple Crunchyroll accounts, make sure you’re logged into the correct one that holds the active subscription you want to cancel.
• Technical Issues: If you encounter technical issues while trying to cancel, try clearing your browser’s cache and cookies, or try a different browser. Alternatively, try canceling via another device.
• Contact Crunchyroll Support: If you’ve tried all of the above steps and still cannot cancel your subscription, you may need to contact Crunchyroll’s customer support for assistance. They can guide you through the cancellation process or identify any issues on their end. You may have to contact them through the website.

Alternatives to Canceling Your Crunchyroll Subscription

If you are on the fence about canceling, consider these alternatives:

• Pause Your Subscription: Some subscription platforms offer the option to pause your subscription for a specific period. This could be a good option if you just need a temporary break and wish to retain your access. Check if your subscription platform allows this.
• Downgrade to a Cheaper Plan: If you’re looking to save money, explore Crunchyroll’s lower-tier plans. You might still be able to enjoy some content without paying for the top-tier subscription.
• Use the Free Tier: While the free tier will have advertisements, this is always an option if you still want to watch some Crunchyroll content, but do not wish to pay a subscription fee.

Conclusion

Canceling your Crunchyroll subscription is a straightforward process if you know where to look. Remember that the cancellation steps depend on where you initially signed up for the service. Whether you subscribed through the Crunchyroll website, the Apple App Store, Google Play Store, or Roku, this guide provides detailed, step-by-step instructions to help you successfully cancel your membership. By following these steps, you can ensure a smooth cancellation experience and avoid any unwanted charges. If you have any trouble, always be certain to check the details of your purchase and account information. Remember that you can always resubscribe if you decide to return to Crunchyroll in the future. Happy streaming!