Creating Your SPID: A Comprehensive Guide to Italy’s Digital Identity System

In an increasingly digital world, having a secure and reliable digital identity is essential. In Italy, this is achieved through the Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System. SPID allows citizens to access a wide range of online public services, from healthcare appointments and tax declarations to university applications and welfare benefits. This article provides a comprehensive, step-by-step guide to obtaining your SPID, ensuring you can navigate the digital landscape with ease and security.

What is SPID?

SPID is a unique digital identity that confirms your identity to online services. Think of it as a digital passport that allows you to securely access various Italian public administration websites and apps without needing multiple usernames and passwords. It simplifies interactions with government agencies and offers a unified, user-friendly experience. SPID is managed by certified Identity Providers (IdPs) authorized by AgID (Agenzia per l’Italia Digitale). These IdPs verify your identity and issue your SPID credentials.

Why Do You Need SPID?

SPID has become increasingly crucial for accessing many essential services in Italy. Here are a few key reasons why you should obtain SPID:

• Access to Public Services: SPID is mandatory for accessing many online services offered by the Italian public administration.
• Simplification: SPID eliminates the need to remember numerous usernames and passwords for different government websites.
• Security: SPID employs robust security measures to protect your personal data.
• Convenience: With SPID, you can access government services from anywhere, anytime.
• Time-Saving: SPID significantly reduces the time spent on bureaucratic procedures by offering online alternatives.

Who Can Obtain SPID?

Any individual who is:

• An Italian citizen.
• A citizen of a country within the European Union (EU).
• A non-EU citizen with a valid Italian residence permit (permesso di soggiorno).
• Over 18 years of age.

Types of SPID Levels

SPID comes in three different levels, each providing different levels of security and access. Understanding these levels is important for choosing the one that best suits your needs:

• SPID Level 1: This is the most basic level, offering a username and password for access. It’s typically sufficient for accessing most basic online services.
• SPID Level 2: This level adds an additional layer of security, typically requiring a one-time password (OTP) or a push notification generated via an app on your smartphone. It’s used for accessing more sensitive services.
• SPID Level 3: This is the highest level of security, which typically involves using a physical security token (like a smart card) or a digital certificate on your computer. It’s required for accessing the most critical and sensitive services.

Most users will find that SPID Level 2 is sufficient for their needs. Level 3 is generally only required for specific professional activities or highly sensitive applications.

Choosing Your Identity Provider (IdP)

Before you begin the application process, you need to choose an IdP. Each IdP offers similar services, but some might be more convenient for you due to their application process or pricing. Popular and reliable IdPs include:

• Aruba: A well-known provider offering various SPID plans, both free and paid, with different features.
• InfoCert: Another reputable provider with multiple plans and options, popular for its corporate-level services.
• Intesa ID: A provider known for its easy-to-use interface and multiple identification options.
• Lepida: An IdP known for its regional focus and free basic SPID service in certain areas.
• Namirial: Offering a variety of digital identity services and an easy online application process.
• Register.it: Provides a SPID service as part of its web hosting and domain registration offers.
• Sielte: A reliable IdP offering various verification methods.
• Poste Italiane: Offers SPID services often linked to its Postepay and other banking services.

Carefully review each provider’s offerings, pricing, and user reviews before making your choice. Consider factors such as:

• Cost: Some IdPs offer free basic SPID accounts, while others charge a fee.
• Verification Methods: Choose an IdP that offers a verification method convenient for you (e.g., online webcam identification, in-person verification, use of a smart card reader).
• Usability: Select an IdP with a user-friendly interface and a straightforward application process.
• Support: Consider the level of customer support offered by each IdP.

Step-by-Step Guide to Creating Your SPID

Here’s a detailed guide to help you obtain your SPID, regardless of your chosen Identity Provider. Although the exact steps may vary slightly between IdPs, the general process remains consistent.

Step 1: Gather Necessary Documents

Before starting the application, gather the required documents:

• Italian Identification Document: This can be your Carta d’Identità (Identity Card), Passport, or Patente di Guida (Driver’s License). Ensure it’s valid and not expired.
• Italian Health Card (Tessera Sanitaria) or Codice Fiscale: You will need either your health card or your tax code to complete the application.
• Email Address: You’ll need a valid and frequently used email address, as this is where you will receive important updates and activation links.
• Italian Mobile Phone Number: You’ll need a valid Italian mobile number. Make sure this is a number you can access during the application and usage of your SPID.
• Smart Device with Camera (Optional): Some providers require you to perform identity verification using a video camera, either via their app or your computer. Make sure your device has a working camera.

Step 2: Visit the Identity Provider’s Website

Navigate to the website of the Identity Provider (IdP) you have selected. Look for the SPID registration section. This may be labeled “Richiedi SPID”, “Attiva SPID”, “Registrati”, or something similar.

Step 3: Start the Registration Process

Click on the relevant button to begin the SPID registration process. The first step is usually selecting the level of SPID you need (generally, level 2 is recommended) and confirming if you are an Italian or foreign resident.

Step 4: Enter Your Personal Information

You’ll be prompted to enter your personal information, including:

• Name and Surname: As written on your Italian ID document.
• Date and Place of Birth: As stated on your Italian ID document.
• Codice Fiscale or Tessera Sanitaria Number: You will need to provide your tax code or health card number
• Email Address: This will be your primary contact for SPID-related communications
• Mobile Phone Number: Your Italian mobile number for authentication.
• Address: Your residential address in Italy.

Carefully double-check the information you enter, as errors may cause delays in the validation process.

Step 5: Identity Verification

This step is the most critical. The Identity Provider (IdP) needs to confirm that you are who you claim to be. This is usually achieved through one of the following methods:

• Online Video Identification: Many providers offer online verification using a webcam on your computer or smartphone. During a video call, you’ll need to show your ID document to an operator who will verify your identity. You may be asked to hold up the ID next to your face and to perform some security questions. This is the most common and convenient method.
• In-Person Verification: Some providers offer in-person verification at their branches or authorized post offices. This method typically involves presenting your identification documents to an authorized officer for validation.
• Smart Card/CIE (Electronic Identity Card): If you have an electronic identity card (CIE) and a compatible card reader, you can use this to verify your identity online.
• Bank Transfer Verification: Some providers allow you to verify your identity by performing a small bank transfer, as this verifies your bank details with those on file with the Italian authorities.
• Signature with electronic signature: If you possess an electronic signature, you can digitally sign a contract to verify your identity.

Choose the verification method that suits you best. The online video identification method is generally the fastest and most convenient.

Step 6: Create Your SPID Credentials

Once your identity is verified, you will be asked to create your SPID credentials. This usually involves setting a username and a strong password.

Username: Choose a username that you can easily remember and that is also secure.

Password: Create a strong password that is difficult to guess. It should ideally contain a mix of uppercase and lowercase letters, numbers, and special characters. Don’t reuse passwords from other accounts.

In addition to your username and password, you may be required to set up a security question to reset your password if you ever forget it.

Step 7: Activate Your SPID

After setting up your credentials, your Identity Provider will usually send an activation link to your email address. This will redirect you back to the provider’s website where you’ll need to confirm your activation. This might be done through a confirmation code sent by SMS as well.

Step 8: Download the Authentication App (Optional but Recommended)

For SPID Level 2, you may need to download the authenticator app provided by your IdP. This app will generate one-time passwords (OTPs) or push notifications whenever you log in. This adds an additional layer of security to your SPID account. Refer to the instructions provided by your specific IdP. It’s typically the case that you will download this app from the Apple or Google Play store. Follow the instructions to connect it to your SPID account.

Step 9: Start Using Your SPID

Once your SPID is activated, you can start using it to access various online services. When logging into a website or app that accepts SPID, click the SPID logo and then enter your SPID username and password. If you are using Level 2, your provider’s authentication app will require to approve the access request either by showing an OTP to insert or by approving a push notification.

Tips for a Smooth SPID Application

• Be Patient: The validation process may take a few hours or even a day, depending on the provider.
• Check Your Spam Folder: Emails from the Identity Provider could sometimes end up in your spam folder.
• Keep Your Documents Ready: Ensure your identity documents are valid and readily accessible.
• Ensure You Have Internet Access: Make sure you have a stable internet connection before beginning the application process, especially if you are using online video verification.
• Choose a Strong Password: Protect your SPID account by selecting a secure password and not reusing passwords.
• Keep Your Credentials Safe: Do not share your SPID credentials with anyone. Store them securely.
• Contact Support: If you experience any issues or difficulties, contact the customer support of your chosen IdP.

SPID and Privacy

SPID is designed with privacy in mind. Your data is securely managed by the Identity Provider and is only shared with the service providers you choose to access. They won’t see your password or be able to directly access your other personal details. It is important to read the privacy policies provided by both your Identity Provider and any service you are accessing with SPID. In case of security incidents, it is essential to follow the procedures indicated by your IdP for reporting and recovering your SPID.

SPID Costs

The cost of obtaining SPID can vary depending on the Identity Provider and the level of security you choose. Many providers offer a basic level SPID (usually Level 1) for free. However, if you need SPID Level 2 or Level 3, you may have to pay a small fee. It is advisable to compare different plans and choose the one that best suits your needs and budget.

Using SPID on Different Devices

Your SPID credentials can be used on any device that is connected to the internet, including computers, smartphones, and tablets. Simply use your username and password when prompted. If you are using Level 2 authentication, ensure you have access to your authenticator app on your smartphone. In most cases, the authenticator app can be installed on multiple devices. Consult your provider’s documentation to learn more.

Conclusion

Obtaining your SPID is a vital step in navigating the digital landscape in Italy. With SPID, you can access a wide range of online public services efficiently, securely, and conveniently. By following the step-by-step guide provided in this article, you can obtain your SPID and start benefiting from the digital era in Italy. Remember to choose a trusted Identity Provider, keep your documents handy, create a strong password, and always protect your credentials. If you encounter issues, contact the customer support of your selected provider. Enjoy your new digital journey in Italy with SPID!