How to Call the Philippines from the USA: A Complete Guide
Calling internationally can seem daunting, but connecting with loved ones in the Philippines from the United States is easier than you might think. This comprehensive guide provides a step-by-step approach to making successful calls, exploring various options, and minimizing costs. Whether you’re using a landline, mobile phone, or internet-based service, we’ll cover everything you need to know.
## Understanding the Basics: Country and Exit Codes
Before diving into specific methods, it’s crucial to understand the essential codes required for international dialing:
* **Exit Code (from the USA):** 011
* **Country Code (Philippines):** 63
These codes act as prefixes, directing your call through the international telecommunications network to the correct destination. The exit code tells your phone carrier that you’re making an international call, while the country code identifies the Philippines as the target country.
## Step-by-Step Guide to Calling the Philippines
Here’s the general formula for calling the Philippines from the US:
`011 + 63 + Area Code + Local Number`
Let’s break down each component:
1. **Dial 011 (Exit Code):** This signals that you’re making an international call from the United States.
2. **Dial 63 (Country Code):** This identifies the Philippines as the country you’re calling.
3. **Dial the Area Code:** The Philippines is divided into various area codes, which can be one, two, or three digits long. You need to know the correct area code for the specific location you’re calling (e.g., Manila is 02, Cebu is 32, Davao is 82). **Important:** As of October 6, 2019, all landline numbers in the Philippines, including Metro Manila numbers, were changed to an 8-digit format. Mobile numbers remained unchanged. This change necessitated adding ‘8’ to the beginning of the existing 7-digit Metro Manila landline numbers. Other areas also experienced changes, sometimes involving prefixes being added. Therefore, always verify the correct area code and the complete phone number you are dialing.
4. **Dial the Local Number:** This is the specific phone number of the person or business you’re trying to reach. This is typically seven or eight digits long, depending on the location.
**Example:** To call a landline in Manila (area code 02) with the number 123-4567 (before the 2019 change), you would now dial: `011 + 63 + 02 + 81234567`.
**Example:** To call a mobile number with the prefix ‘917’ (assuming the rest of the number is 123-4567), you would dial: `011 + 63 + 9171234567`
## Methods for Calling the Philippines
There are several ways to call the Philippines from the US, each with its own advantages and disadvantages:
### 1. Landline/Mobile Phone
**Pros:**
* Simple and straightforward.
* Reliable connection (generally).
**Cons:**
* Can be the most expensive option, especially without an international calling plan.
* Subject to per-minute charges.
**How to Call:**
1. Follow the dialing instructions outlined above: `011 + 63 + Area Code + Local Number`
2. Check with your phone provider for international calling rates to the Philippines. They may offer specific plans or packages that can reduce costs.
**Tips for Reducing Costs:**
* **International Calling Plans:** Many major phone carriers (e.g., Verizon, AT&T, T-Mobile) offer international calling plans that provide discounted rates or unlimited calling to the Philippines. Compare the rates and features of different plans to find the best fit for your needs.
* **Prepaid Calling Cards:** These cards offer a fixed amount of talk time for international calls. You typically purchase a card with a PIN, then dial a toll-free access number and enter the PIN to make your call. Be sure to check for hidden fees or expiration dates before purchasing a prepaid calling card.
* **Call During Off-Peak Hours:** Some providers offer lower rates during off-peak hours, which are typically late nights and weekends in the US (corresponding to daytime hours in the Philippines).
### 2. Voice over Internet Protocol (VoIP) Services
VoIP services use the internet to make and receive calls, often offering significantly lower rates than traditional landline or mobile phone calls. Some popular VoIP services include:
* **Skype:** Skype allows you to call other Skype users for free, and you can purchase Skype Credit or a subscription to call landlines and mobile phones in the Philippines. Skype offers competitive rates and is widely used for international calls.
* **Google Voice:** Google Voice offers free calling to the US and Canada, and very competitive rates for international calls. You can use Google Voice through a web browser or a mobile app. You’ll need a Google account to use Google Voice.
* **WhatsApp:** Primarily a messaging app, WhatsApp also offers voice and video calling. Calls to other WhatsApp users are free, but you need a stable internet connection. This is a great option if the person you’re calling also uses WhatsApp.
* **Viber:** Similar to WhatsApp, Viber offers free voice and video calls to other Viber users. It also offers Viber Out, which allows you to call landlines and mobile phones at competitive rates.
* **MagicJack:** MagicJack is a device that plugs into your computer or router and allows you to make unlimited calls to the US, Canada, and some other countries. International rates to the Philippines are generally lower than traditional phone companies. You typically pay an annual fee for the service.
**Pros:**
* Lower costs compared to traditional phone calls.
* Flexibility to call from your computer, smartphone, or tablet.
* Additional features like video calling and instant messaging.
**Cons:**
* Requires a reliable internet connection.
* Call quality can be affected by internet speed and stability.
* Some services may require software installation or a paid subscription.
**How to Call using VoIP:**
1. **Choose a VoIP Service:** Research and select a VoIP service that meets your needs and budget.
2. **Create an Account:** Sign up for an account with your chosen VoIP provider.
3. **Install the App (if applicable):** Download and install the app on your device (smartphone, tablet, or computer).
4. **Add Funds or Subscribe (if necessary):** Some VoIP services require you to add funds to your account or subscribe to a calling plan.
5. **Dial the Number:** Enter the number you want to call, including the exit code (011), country code (63), area code, and local number: `011 + 63 + Area Code + Local Number`
### 3. Mobile Apps for International Calling
Several mobile apps are specifically designed for making international calls at reduced rates. These apps often use VoIP technology and offer various features, such as call recording and call forwarding. Examples include:
* **Rebtel:** Rebtel offers local phone lines for international calls, which can improve call quality and reduce costs. It uses a combination of VoIP and traditional phone networks to provide reliable service.
* **Dingtone:** Dingtone provides free calls and texts to other Dingtone users, and low-cost calls to landlines and mobile phones worldwide. You can earn free credits by completing tasks within the app.
* **Talkatone:** Talkatone offers free calls and texts to US and Canadian numbers, and low-cost international calls. It uses VoIP technology and requires a stable internet connection.
**Pros:**
* Often cheaper than traditional phone calls.
* Convenient and easy to use on your smartphone.
* May offer additional features like call recording.
**Cons:**
* Requires a smartphone and a stable internet connection.
* Call quality can be affected by internet speed and stability.
* Some apps may display ads or offer in-app purchases.
**How to Call using Mobile Apps:**
1. **Download and Install the App:** Download the app from your app store (Google Play Store or Apple App Store).
2. **Create an Account:** Sign up for an account with the app.
3. **Add Funds or Earn Credits:** Some apps require you to add funds to your account or earn credits to make calls.
4. **Dial the Number:** Enter the number you want to call, including the exit code (011), country code (63), area code, and local number: `011 + 63 + Area Code + Local Number`
## Finding Philippine Area Codes
Knowing the correct area code is essential for making successful calls to the Philippines. Here’s how to find the area code for the location you’re trying to reach:
* **Online Search:** A simple online search for “Philippine area codes” will provide you with numerous websites that list area codes by city or province. Some reliable websites include:
* **Wikipedia:** Wikipedia has a comprehensive list of Philippine area codes.
* **Country Code .org:** This website provides information on country codes and area codes worldwide.
* **Search Engines (Google, Bing, etc.):** Searching for “area code + city name + Philippines” (e.g., “area code Cebu Philippines”) will usually provide the correct area code.
* **Ask the Recipient:** The easiest way to ensure you have the correct area code is to ask the person you’re trying to call. They can provide you with their complete phone number, including the area code.
**Common Philippine Area Codes:**
Keep in mind that these area codes may be subject to change, so it’s always best to verify the information before making a call.
* **Metro Manila:** 02 (Note: All Metro Manila landline numbers now have ‘8’ added before the existing number, making them 8-digit numbers).
* **Cebu:** 32
* **Davao:** 82
* **Baguio:** 74
* **Iloilo:** 33
* **Bacolod:** 34
* **Zamboanga:** 62
* **Angeles City (Pampanga):** 45
* **Cagayan de Oro:** 88
## Time Zone Considerations
When calling the Philippines from the US, it’s important to consider the time difference. The Philippines observes Philippine Standard Time (PST), which is GMT+8. This means that the Philippines is:
* **12-15 hours ahead of the continental US (depending on Daylight Saving Time in the US).**
Here’s a general guideline:
* **Pacific Time (PT):** The Philippines is 15 hours ahead.
* **Mountain Time (MT):** The Philippines is 14 hours ahead.
* **Central Time (CT):** The Philippines is 13 hours ahead.
* **Eastern Time (ET):** The Philippines is 12 hours ahead.
To avoid calling at inconvenient times, use a time zone converter to determine the current time in the Philippines before making your call. Many websites and apps can help you with this.
## Troubleshooting Common Calling Problems
Even with the correct dialing procedures, you may encounter some issues when calling the Philippines. Here are some common problems and how to troubleshoot them:
* **”Invalid Number” or “Number Not in Service” Message:**
* **Double-check the number:** Ensure you have dialed the correct exit code (011), country code (63), area code, and local number.
* **Verify the area code:** Make sure you have the correct area code for the location you’re calling.
* **Check for recent number changes:** The phone number may have been changed recently. Contact the person you’re trying to reach or search online for updated contact information.
* **Technical Issues:** There might be a temporary technical issue with the phone network. Try calling again later.
* **Poor Call Quality:**
* **Internet Connection (VoIP):** If you’re using a VoIP service, a weak or unstable internet connection can cause poor call quality. Try moving closer to your Wi-Fi router or switching to a wired connection.
* **Bandwidth Issues:** Other devices on your network may be using a lot of bandwidth, affecting call quality. Close unnecessary applications or devices that are using the internet.
* **VoIP Provider Issues:** The VoIP provider may be experiencing technical difficulties. Contact their customer support for assistance.
* **Unable to Connect:**
* **Blocked Number:** Your phone number might be blocked by the recipient. Ask them to unblock your number.
* **Network Issues:** There might be a problem with your phone network or the recipient’s network. Try calling again later.
* **International Calling Restrictions:** Your phone plan may have restrictions on international calls. Contact your phone provider to remove any restrictions.
## Conclusion
Calling the Philippines from the USA doesn’t have to be complicated or expensive. By understanding the dialing codes, exploring different calling methods, and considering time zone differences, you can easily connect with family, friends, and business contacts. Whether you choose a traditional landline, a VoIP service, or a mobile app, remember to compare rates, verify phone numbers, and troubleshoot any issues that may arise. With a little preparation, you can enjoy clear and affordable communication with your loved ones in the Philippines.