How to Call the United States from Italy: A Comprehensive Guide
Calling internationally can seem daunting, but with the right information, connecting with friends, family, or business contacts in the United States from Italy is straightforward. This comprehensive guide will walk you through every step, ensuring you can make calls easily and affordably. We’ll cover everything from exit codes and country codes to various calling methods and tips for saving money.
## Understanding the Basics: Codes and Formats
Before dialing, it’s crucial to understand the necessary codes. Here’s a breakdown:
* **Exit Code (Italy):** This is the code you dial to exit Italy’s telephone network. For Italy, the exit code is **00**.
* **Country Code (United States):** This code identifies the country you’re calling. The country code for the United States is **1**.
* **Area Code (United States):** The U.S. is divided into area codes, which are three-digit numbers that specify a geographic region. You’ll need the correct area code for the person or business you’re calling.
* **Phone Number (United States):** This is the seven-digit number specific to the individual or business you’re trying to reach.
Putting it all together, the general format for calling the U.S. from Italy is:
**00 + 1 + Area Code + Phone Number**
For example, if you’re calling a number with the area code 212 and the phone number 555-1234, you would dial: **00 1 212 555 1234**
## Step-by-Step Instructions for Making a Call
Here’s a detailed, step-by-step guide to making your call:
1. **Determine the U.S. Area Code:** If you don’t know the area code of the person or business you’re calling, you can easily find it online. Numerous websites offer area code lookups based on city and state. A quick search like “New York City area code” will provide the information you need.
2. **Dial the Exit Code:** Enter **00** on your phone. Listen for a dial tone or wait for the connection to proceed.
3. **Dial the Country Code:** Next, dial **1**, the country code for the United States.
4. **Dial the Area Code:** Enter the three-digit area code you determined in step 1.
5. **Dial the Phone Number:** Finally, enter the seven-digit phone number.
6. **Make the Call:** Press the call button on your phone.
7. **Wait for the Connection:** It may take a few moments for the call to connect. Be patient and listen for the ringing tone.
## Methods for Calling the United States from Italy
There are several ways to make international calls from Italy, each with its own advantages and disadvantages. Here are the most common methods:
### 1. Using a Mobile Phone
This is often the most convenient option, as most people carry their mobile phones with them. However, it can also be the most expensive, depending on your mobile plan.
* **Pros:**
* Convenience: You can make calls from anywhere with mobile coverage.
* Familiarity: You’re likely already comfortable using your mobile phone.
* **Cons:**
* High Costs: International roaming charges can be very expensive.
* Plan Limitations: Your plan may have restrictions on international calls.
**How to Reduce Mobile Phone Costs:**
* **Check Your Mobile Plan:** Contact your mobile provider to understand your international calling rates and options. Some providers offer international calling packages or add-ons that can significantly reduce costs.
* **Use Wi-Fi Calling:** Many mobile phones support Wi-Fi calling. When connected to a Wi-Fi network, your phone can make calls over the internet instead of using cellular data. This can avoid international roaming charges altogether. Enable Wi-Fi calling in your phone’s settings.
* **Consider an International SIM Card:** If you’re staying in Italy for an extended period, consider purchasing a local SIM card with international calling options. This can be a more cost-effective solution than using your regular mobile plan.
### 2. Using a Landline
While less common now, using a landline is still an option, especially if you’re staying in a hotel or a rented apartment.
* **Pros:**
* Reliability: Landlines often provide a more stable connection than mobile phones.
* Potentially Lower Costs: Depending on the provider, landline calls can sometimes be cheaper than mobile calls, especially for longer conversations.
* **Cons:**
* Limited Availability: Landlines are becoming less common.
* Less Convenient: You need to be physically present at the landline to make the call.
**How to Reduce Landline Costs:**
* **Check Rates:** Before making a call, check the international calling rates with the landline provider. Rates can vary significantly between providers.
* **Look for International Calling Plans:** Some landline providers offer international calling plans that can reduce the cost of calls to the United States.
### 3. Using VoIP Services (Voice over Internet Protocol)
VoIP services like Skype, WhatsApp, Viber, and Google Voice use the internet to make calls. These services are often the most affordable option for international calls.
* **Pros:**
* Low Costs: VoIP services are generally much cheaper than traditional phone calls.
* Flexibility: You can use VoIP services on your computer, tablet, or smartphone.
* Additional Features: Many VoIP services offer features like video calling, instant messaging, and file sharing.
* **Cons:**
* Requires Internet Access: You need a stable internet connection to make VoIP calls.
* Call Quality: Call quality can be affected by internet speed and bandwidth.
* Account Setup: You need to create an account with the VoIP service and potentially purchase credits.
**Popular VoIP Services:**
* **Skype:** One of the most well-known VoIP services, Skype offers both free and paid options for international calls. You can call other Skype users for free or purchase Skype Credit to call landlines and mobile phones.
* **WhatsApp:** A popular messaging app, WhatsApp also offers voice and video calling. Calls to other WhatsApp users are free, but you need an internet connection.
* **Viber:** Similar to WhatsApp, Viber offers free calls and messages to other Viber users. It also offers Viber Out, which allows you to call landlines and mobile phones at competitive rates.
* **Google Voice:** A service from Google that allows you to make and receive calls and send and receive text messages. Google Voice offers competitive international calling rates and integrates with other Google services.
* **Zoom:** Primarily known for video conferencing, Zoom also allows users to make phone calls. While primarily used for business, it’s also a viable option for personal calls.
* **Facetime:** Apple’s video and audio calling service. Only works between Apple devices. If the person you’re calling has an iPhone, iPad, or Mac, this is an easy and free option if you both have a good internet connection.
**Tips for Using VoIP Services:**
* **Ensure a Strong Internet Connection:** Use a Wi-Fi network or a mobile data connection with a strong signal to ensure good call quality.
* **Download the App:** Download the app for your chosen VoIP service on your smartphone or tablet.
* **Create an Account:** Create an account with the VoIP service and follow the instructions to set up your profile.
* **Purchase Credits (if necessary):** Some VoIP services require you to purchase credits to make calls to landlines and mobile phones.
* **Test the Connection:** Before making an important call, test the connection to ensure good audio quality.
### 4. Using Calling Cards
Calling cards offer a prepaid way to make international calls. You purchase a card with a certain amount of credit and then use the card’s access number and PIN to make your call.
* **Pros:**
* Cost Control: You know exactly how much you’re spending on the call.
* Availability: Calling cards are often available at convenience stores and supermarkets.
* **Cons:**
* Hidden Fees: Some calling cards have hidden fees, such as connection fees or maintenance fees.
* Inconvenience: You need to dial an access number and PIN before making the call.
* Expiration Dates: Calling cards often have expiration dates.
**Tips for Using Calling Cards:**
* **Read the Fine Print:** Carefully read the terms and conditions of the calling card before purchasing it to understand any fees or restrictions.
* **Compare Rates:** Compare the rates of different calling cards to find the best deal.
* **Use the Card Wisely:** Be mindful of the time you spend on the call to avoid running out of credit.
## Additional Tips for Saving Money on International Calls
Here are some additional tips to help you save money on international calls from Italy to the United States:
* **Call During Off-Peak Hours:** Some phone companies offer lower rates during off-peak hours. Check with your provider to see if they offer discounted rates for international calls during certain times of the day.
* **Use Call Back Services:** Call back services allow you to avoid international calling charges by having the service call you back. You dial a local number, and the service calls you back and connects you to the international number you want to call. However, these can be unreliable and the savings marginal.
* **Consider a Global Phone Plan:** If you frequently travel internationally, consider getting a global phone plan that offers affordable international calling rates.
* **Inform the Person You’re Calling:** Let the person you are calling in the United States know you are calling from Italy. This allows them to keep the call brief if they are concerned about your costs. It also helps manage expectations about call quality.
* **Use Messaging Apps:** Rather than calling, consider using messaging apps like WhatsApp or Telegram to communicate. These apps allow you to send text messages, photos, and videos for free over the internet.
* **Set Up a U.S. Based Number:** If you make frequent business calls to the United States, consider setting up a U.S. based number that forwards to your Italian phone. Services like Google Voice can provide this functionality.
## Troubleshooting Common Calling Issues
Even with careful planning, you might encounter issues when making international calls. Here are some common problems and how to troubleshoot them:
* **Call Not Connecting:**
* **Check the Dialing Format:** Ensure you’re using the correct dialing format (00 + 1 + Area Code + Phone Number).
* **Verify the Number:** Double-check the area code and phone number to make sure they are correct.
* **Check Your Account Balance:** If you’re using a calling card or VoIP service, make sure you have enough credit.
* **Contact Your Provider:** If you’re still having trouble, contact your mobile or landline provider for assistance.
* **Poor Call Quality:**
* **Check Your Internet Connection:** If you’re using a VoIP service, ensure you have a strong and stable internet connection.
* **Move to a Better Location:** If you’re using a mobile phone, move to a location with better signal strength.
* **Close Other Apps:** Close any other apps that may be using bandwidth.
* **Use a Headset:** Using a headset can improve audio quality by reducing background noise.
* **Unexpected Charges:**
* **Review Your Bill:** Carefully review your mobile or landline bill to identify any unexpected charges.
* **Contact Your Provider:** Contact your provider to inquire about any questionable charges.
* **Adjust Your Plan:** If you frequently make international calls, consider adjusting your plan to include international calling options.
## Cultural Considerations When Calling the U.S.
Keep in mind the time difference between Italy and the United States when planning your call. Italy is generally 6-9 hours ahead of the U.S., depending on the specific U.S. time zone. Calling during business hours in the U.S. is generally considered polite. Also, be aware of major holidays in the U.S., during which people might be unavailable. Finally, while English is widely spoken, being prepared to speak clearly and perhaps a bit slower can be helpful, especially when calling businesses. Consider using a polite greeting such as “Good morning” or “Good afternoon” (in their respective time) to show respect.
## Conclusion
Calling the United States from Italy doesn’t have to be complicated or expensive. By understanding the basic codes, exploring different calling methods, and following the tips outlined in this guide, you can easily connect with friends, family, or business contacts in the U.S. Whether you choose to use your mobile phone, a landline, VoIP services, or calling cards, remember to compare rates and choose the option that best suits your needs and budget. Buon viaggio (Good travels) and happy calling!