Amazon Balance Kaise Dekhen: Step-by-Step Guide
आजकल ऑनलाइन शॉपिंग का चलन बहुत बढ़ गया है, और Amazon भारत में सबसे लोकप्रिय ऑनलाइन शॉपिंग प्लेटफॉर्म में से एक है। अक्सर, हम Amazon पर शॉपिंग करते समय गिफ्ट कार्ड, कैशबैक या अन्य प्रोमोशनल क्रेडिट का उपयोग करते हैं, जिससे हमारे Amazon खाते में बैलेंस जमा हो जाता है। इसलिए, यह जानना महत्वपूर्ण है कि आप अपने Amazon खाते का बैलेंस कैसे देख सकते हैं ताकि आप अपनी अगली खरीदारी के लिए इसका उपयोग कर सकें। यह गाइड आपको विस्तृत चरणों के साथ Amazon बैलेंस देखने के विभिन्न तरीकों के बारे में बताएगा।
Amazon Balance Check Karne Ke Tarike
Amazon balance check karne ke kai tareeke hain. Aap Amazon website, mobile app, ya fir Amazon Pay balance section mein jaakar apna balance dekh sakte hain. Har tareeke ko hum vistar se samjhayenge:
1. Amazon Website Se Balance Kaise Dekhen
Amazon website se apna balance check karna sabse aasan tarikon mein se ek hai. Niche diye gaye steps ko follow karein:
* Amazon Website Par Log In Karein: Sabse pehle, apne computer ya mobile browser mein Amazon India ki website (www.amazon.in) par jaayein. Apne username aur password ka istemal karke apne account mein log in karein.
* Account Menu Par Jaayein: Log in karne ke baad, page ke upar daayein (right) kone mein ‘Account & Lists’ ya ‘खाता और सूचियाँ’ option par click karein. Agar aap mobile browser use kar rahe hain toh aapko menu icon (teen horizontal lines) par click karke phir ‘Account’ option dhoondhna hoga.
* ‘Your Account’ Section Mein Jaayein: ‘Account & Lists’ menu mein, aapko ‘Your Account’ section milega. Is section mein, aapko account related kai options dikhai denge.
* ‘Amazon Pay balance’ Option Dhundhein: ‘Your Account’ section mein, ‘Payment options’ ya ‘भुगतान विकल्प’ section dhoondhein. Iske andar aapko ‘Amazon Pay balance’ ya ‘अमेज़न पे बैलेंस’ ka option dikhai dega. Agar aapko yeh option seedhe nahin dikhta hai, toh ‘Manage payment options’ ya ‘अपने भुगतान विकल्प प्रबंधित करें’ par click karein.
* Apna Amazon Pay Balance Dekhein: ‘Amazon Pay balance’ par click karne par, aapko apna available balance dikhai dega. Yahan aap apne balance ka istemal shopping karne, bill payment karne, ya kisi aur kaam ke liye kar sakte hain.
2. Amazon Mobile App Se Balance Kaise Dekhen
Agar aap Amazon mobile app ka istemal karte hain, toh aap niche diye gaye steps ko follow karke apna balance check kar sakte hain:
* Amazon App Kholein Aur Log In Karein: Apne smartphone ya tablet par Amazon app kholein. Agar aap pehle se log in nahin hain, toh apne username aur password ka istemal karke log in karein.
* Menu Option Par Jaayein: App ke neeche daayein (right) kone mein, aapko menu icon (teen horizontal lines) dikhai dega. Is par click karein.
* ‘Amazon Pay’ Option Dhundhein: Menu mein, ‘Programs and Features’ ya ‘कार्यक्रम और सुविधाएँ’ section mein ‘Amazon Pay’ ya ‘अमेज़न पे’ ka option dhoondhein. Is par click karein.
* Apna Amazon Pay Balance Dekhein: ‘Amazon Pay’ page par, aapko apna available balance dikhai dega. Yahan aap apne balance ka istemal shopping karne, bill payment karne, ya kisi aur kaam ke liye kar sakte hain.
3. Amazon Pay Balance Section Mein Seedhe Jaayein
Aap apne browser mein seedhe Amazon Pay balance section mein jaakar bhi apna balance dekh sakte hain. Iske liye niche diye gaye steps ko follow karein:
* Amazon Pay Balance Page Par Jaayein: Apne browser mein, Amazon Pay balance page ka URL type karein ya search karein. Aap ‘Amazon Pay balance’ search karke bhi is page par ja sakte hain.
* Log In Karein: Agar aap pehle se log in nahin hain, toh aapko apne Amazon account se log in karne ke liye kaha jaayega. Apne username aur password ka istemal karke log in karein.
* Apna Balance Dekhein: Log in karne ke baad, aapko apna available Amazon Pay balance dikhai dega.
Amazon Pay Balance Ka Istemal Kaise Karein
Ek baar jab aapko pata chal jaaye ki aapke Amazon account mein balance hai, toh aap iska istemal apni shopping aur payments ke liye kar sakte hain. Niche diye gaye tareeke hain jinke jariye aap apne Amazon Pay balance ka istemal kar sakte hain:
* Shopping Karte Samay: Jab aap Amazon par koi product kharid rahe hote hain, toh checkout ke samay aapke paas ‘Amazon Pay balance’ ka istemal karne ka option hoga. Bas is option ko select karein aur aapke balance se payment ho jaayega.
* Bill Payments: Aap apne Amazon Pay balance ka istemal mobile recharge, electricity bill, gas bill, aur other utility bills ke payments ke liye bhi kar sakte hain. Amazon Pay section mein jaakar ‘Bill Payments’ option dhoondhein aur apne bills pay karein.
* Amazon Pay Merchants Par Payment: Amazon Pay ka istemal karke aap Amazon ke partner merchants par bhi payment kar sakte hain. Jab aap kisi partner merchant ki website ya app par shopping kar rahe hote hain, toh ‘Pay with Amazon Pay’ ka option select karein aur apne Amazon account se payment karein.
Amazon Pay Balance Se Judi Kuchh Zaroori Baatein
Amazon Pay balance ka istemal karte samay, kuchh baaton ka dhyaan rakhna zaroori hai:
* Balance Ki Validity: Amazon Pay balance ki validity hoti hai. Apne balance ki validity check karne ke liye, apne Amazon Pay account mein jaayein.
* Refunds: Agar aap koi product return karte hain jo aapne Amazon Pay balance se kharida tha, toh refund aapke Amazon Pay balance mein waapas aa jaayega.
* Balance Transfer: Aap apne Amazon Pay balance ko kisi aur Amazon account ya bank account mein transfer nahin kar sakte.
* KYC Verification: Amazon Pay balance ka poora istemal karne ke liye, aapko apne account ka KYC (Know Your Customer) verification poora karna hoga.
Samasya Nivaran (Troubleshooting)
Kabhi-kabhi aisa ho sakta hai ki aapko apna Amazon balance check karne mein ya istemal karne mein pareshani ho. Niche diye gaye kuchh common problems aur unke samadhan hain:
* Balance Dikhai Nahi De Raha Hai: Agar aapko apna balance dikhai nahin de raha hai, toh check karein ki aap sahi Amazon account mein log in hain. Yeh bhi check karein ki aapne Amazon Pay balance ke liye KYC verification poora kiya hai ya nahin.
* Payment Fail Ho Rahi Hai: Agar aapka payment fail ho raha hai, toh check karein ki aapke Amazon Pay balance mein payment ke liye sufficient balance hai. Yeh bhi check karein ki aapne sahi payment option select kiya hai.
* Amazon Pay Balance Lock Ho Gaya Hai: Agar aapka Amazon Pay balance lock ho gaya hai, toh aapko Amazon customer service se contact karna hoga.
Amazon Customer Service Se Sampark Kaise Karein
Agar aapko Amazon balance ya Amazon Pay se related koi aur pareshani hai, toh aap Amazon customer service se sampark kar sakte hain. Aap niche diye gaye tareekon se Amazon customer service se sampark kar sakte hain:
* Amazon Website Ya App Se: Amazon website ya app par ‘Help’ ya ‘मदद’ section mein jaayein aur apni pareshani ke bare mein details enter karein. Aapko customer service representative se chat karne ya phone par baat karne ka option milega.
* Email Se: Aap Amazon customer service ko email bhi kar sakte hain. Amazon website par aapko unka email address mil jaayega.
* Social Media Se: Aap Amazon ko social media (Facebook, Twitter) par bhi contact kar sakte hain.
Nishkarsh (Conclusion)
Amazon balance check karna bahut aasan hai. Aap Amazon website, mobile app, ya seedhe Amazon Pay balance section mein jaakar apna balance check kar sakte hain. Apne Amazon Pay balance ka istemal shopping karne, bill payment karne, aur Amazon Pay merchants par payment karne ke liye karein. Agar aapko koi pareshani hoti hai, toh Amazon customer service se sampark karein.
Umeed hai ki yeh guide aapko apna Amazon balance check karne aur istemal karne mein madad karegi. Happy shopping!
Additional Tips and Tricks
* Regularly Check Your Balance: It’s a good habit to regularly check your Amazon Pay balance to keep track of your funds and expiry dates.
* Set Up Notifications: Amazon often sends notifications regarding your Amazon Pay balance, including expiry reminders and promotional offers. Make sure notifications are enabled in your app settings.
* Read the Fine Print: Always read the terms and conditions associated with Amazon Pay promotional offers and gift cards. This will help you understand the validity, usage restrictions, and other important details.
* Keep Your Account Secure: Protect your Amazon account with a strong password and enable two-factor authentication to prevent unauthorized access to your Amazon Pay balance.
* Utilize Cashback Offers: Take advantage of cashback offers on Amazon Pay to maximize your savings and increase your balance. Look for ongoing promotions and deals while shopping.
* Use Amazon Pay UPI: Link your bank account to Amazon Pay UPI for quick and easy transactions. This also helps manage your balance efficiently.
* Explore Amazon Pay Partners: Amazon Pay has partnered with various merchants. Check the Amazon Pay partner list for online and offline stores where you can use your Amazon Pay balance.
* Manage Your Amazon Pay Wallet: Regularly manage your Amazon Pay wallet by reviewing transactions and ensuring that all activities are legitimate. Report any suspicious activity immediately.
* Educate Yourself: Stay updated on the latest features and benefits of Amazon Pay. Read Amazon’s help resources and FAQs to understand how to maximize the usage of your Amazon Pay balance.
* Gift Amazon Pay Balance: You can also gift Amazon Pay balance to your friends and family, allowing them to enjoy shopping on Amazon. This can be done through the Amazon app or website.
FAQs (Frequently Asked Questions)
Q1: How do I add money to my Amazon Pay balance?
A: You can add money to your Amazon Pay balance through various methods such as UPI, debit card, credit card, or net banking.
Q2: Is there a limit to how much Amazon Pay balance I can have?
A: Yes, the limit depends on whether you have completed KYC verification. Without KYC, the limit is lower. Completing KYC increases the maximum balance allowed.
Q3: Can I use my Amazon Pay balance to pay for EMI transactions?
A: Yes, in most cases, you can use your Amazon Pay balance to pay for EMI transactions, provided the balance is sufficient to cover the EMI amount.
Q4: What happens to my Amazon Pay balance if I close my Amazon account?
A: If you close your Amazon account, any remaining Amazon Pay balance will be forfeited. It’s advisable to use up your balance before closing your account.
Q5: Can I use my Amazon Pay balance for international transactions?
A: No, Amazon Pay balance is typically restricted for use within India.
Q6: How can I track my Amazon Pay transactions?
A: You can track your Amazon Pay transactions in the Amazon Pay section of your account. Here, you can view a detailed history of all your transactions.
Q7: What if my Amazon Pay balance is used without my permission?
A: If you notice any unauthorized activity, immediately contact Amazon customer support to report the issue. They will investigate and take necessary actions.
Q8: Can I withdraw my Amazon Pay balance to my bank account?
A: No, you cannot directly withdraw your Amazon Pay balance to your bank account. You can use it for purchases or bill payments within the Amazon ecosystem.
Q9: How do I complete KYC verification for my Amazon Pay account?
A: You can complete KYC verification by submitting required documents such as Aadhaar card, PAN card, and other necessary details through the Amazon app or website.
Q10: Are there any charges for using Amazon Pay balance?
A: No, there are generally no charges for using your Amazon Pay balance for transactions within the Amazon ecosystem.
By following these steps and tips, you can easily manage and utilize your Amazon Pay balance effectively for a seamless shopping and payment experience.
