Cash on Delivery with Deliveroo: A Step-by-Step Guide

While online payments are the norm for many, Deliveroo still offers the option to pay with cash on delivery in certain areas. This can be a convenient option for those who prefer not to use cards or digital payment methods. However, it’s not always readily apparent how to do this within the app. This guide will walk you through the process of placing a Deliveroo order with cash payment on delivery.

Is Cash on Delivery Available in Your Area?

Before you get started, it’s important to note that cash on delivery is not available everywhere. Deliveroo’s availability varies depending on location and restaurant partners. To confirm if this payment method is an option for you, here’s how you can check:

• Start an Order: Open the Deliveroo app (or website) and begin placing an order from a restaurant you like.
• Proceed to Checkout: After adding your items to the basket, proceed to the checkout page.
• Payment Options: In the ‘Payment’ section, look for the option that says ‘Cash on Delivery’. If it appears, it means it’s available for your location and chosen restaurant. If you do not see this option, then it is unavailable at this time.

If the Cash on Delivery option does not appear, you will need to choose another payment method to complete your order.

How to Order on Deliveroo with Cash Payment

If the Cash on Delivery option is available, here’s how to use it:

1. Choose Your Restaurant: Browse through the Deliveroo app or website and select the restaurant you’d like to order from.
2. Add Items to Your Basket: Add the desired items to your virtual basket.
3. Proceed to Checkout: Tap on the basket icon to review your order and tap on the ‘Checkout’ button.
4. Confirm Your Address: Double-check that your delivery address is accurate. You can adjust it if necessary.
5. Select ‘Cash on Delivery’ for Payment: Under the ‘Payment’ section, choose the ‘Cash on Delivery’ option.
6. Place Your Order: Once you’ve selected the cash payment option, review your order summary and tap the button to ‘Place Order’.
7. Confirm Order Placement: You should receive an on-screen confirmation that your order has been placed. You will also typically receive an email confirmation.
8. Prepare Exact Cash: To make it easy for the delivery rider, try to have the exact amount ready. While some riders may carry change, it’s not always guaranteed.
9. Receive Your Order and Pay: The rider will arrive at your specified address with your order. Hand over the cash, take your food, and enjoy!

Important Considerations When Paying with Cash on Deliveroo

• Availability: As mentioned earlier, cash on delivery is not available in all locations or with all restaurants. Always confirm its availability before placing an order.
• Exact Change: Having the exact amount is highly recommended to ensure a smooth transaction with your delivery rider.
• Security: Be cautious about handling cash at your door. Keep a safe distance and ensure the surroundings are clear.
• Cancellations: If, for whatever reason, you need to cancel an order, do so as soon as possible. Cancelling an order paid with cash can be trickier if the driver is already on the way.
• Alternatives: If cash on delivery isn’t an option, consider adding a card to the app or use other payment methods such as PayPal or Google Pay.

Enjoy Your Meal!

Cash on Delivery is a useful option that can offer flexibility when ordering food from Deliveroo. By following these steps, you can smoothly place an order and pay with cash at the point of delivery. Remember to always confirm its availability, have the correct amount ready, and enjoy your meal!