How to Activate SPID: A Comprehensive Guide for Italian Digital Identity

The Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System, is Italy’s answer to secure and streamlined access to online public services. Imagine having a single username and password to access everything from your healthcare portal to your tax records. That’s precisely what SPID offers. This comprehensive guide will walk you through the activation process step-by-step, ensuring you can quickly and easily take advantage of this invaluable tool.

What is SPID?

Before diving into the activation process, let’s briefly understand what SPID is and why it’s essential.

SPID is a personal digital identification system that allows Italian citizens and residents to access online services provided by the Public Administration and affiliated private entities. Think of it as a secure digital key that unlocks a plethora of online services, eliminating the need for multiple usernames and passwords. It simplifies interactions with government agencies, healthcare providers, and other public organizations. SPID provides different levels of security, depending on the services you want to access, ensuring the confidentiality of your personal data.

Key Benefits of SPID:

• Simplicity: A single username and password for countless services.
• Security: Robust authentication protocols protect your data.
• Convenience: Access services from anywhere with an internet connection.
• Time-Saving: Eliminate the need for physical visits and lengthy paper-based processes.
• Accessibility: Digital inclusion by providing online access to everyone.

Who Can Activate SPID?

SPID is available to:

• Italian Citizens: Individuals holding Italian citizenship.
• Residents of Italy: Foreign citizens who are legally residing in Italy and have a valid Italian ID document.

You will need to be at least 18 years old to activate a SPID account. Additionally, you must possess specific documents, which we will delve into shortly.

Choosing an Identity Provider (Gestore di Identità Digitale)

The first step in activating SPID is selecting an authorized Identity Provider (IdP), also known as a “Gestore di Identità Digitale” in Italian. These are private companies accredited by AgID (Agenzia per l’Italia Digitale) that manage the SPID authentication process. Choosing the right IdP is crucial as each offers slightly different services and pricing. Here are some of the main IdPs:

• Aruba: A well-established IdP known for its reliability and comprehensive support.
• InfoCert: Offers various SPID levels with different security options.
• IntesaID: Focuses on businesses and professionals, as well as individuals.
• Lepida: Often associated with local administrations and regional services, with a focus on citizen-centric SPID access.
• Namirial: Provides both personal and business-oriented SPID solutions.
• Poste Italiane: A popular choice for many Italians due to its extensive network and familiar brand.
• Register.it: Another reputable IdP offering various SPID options.
• TIM: The telecommunications giant also provides SPID services.

Before selecting an IdP, consider the following:

• Cost: Some IdPs offer SPID for free, especially for Level 1, while others charge an annual fee for higher security levels (Level 2 and Level 3).
• Activation Methods: IdPs offer different activation methods, such as online video recognition, in-person identification, or using other digital identification tools.
• Ease of Use: Consider the user interface and customer support provided by the IdP.
• Additional Services: Some IdPs offer additional services bundled with SPID, such as digital signature tools.

Carefully compare the options and choose the provider that best suits your needs. You can visit the official SPID website (www.spid.gov.it) to see a complete and up-to-date list of authorized Identity Providers.

Required Documents and Information

Before starting the SPID activation process, make sure you have the following documents and information readily available:

• Valid Italian ID Document: This can be your Carta d’Identità (Identity Card), Italian Passport, or Patente di Guida (Driver’s License). The document must be valid and not expired.
• Codice Fiscale: Your Italian Tax Code number. You will need the physical card or an electronic version with your Tax Code number.
• Email Address: A personal email address that you actively use. This email will be used for communication and verification purposes.
• Mobile Phone Number: An Italian or international mobile phone number that can receive SMS messages.

It is crucial that all the information you provide is accurate and matches the information on your identification document. Discrepancies can cause delays or prevent successful activation.

Step-by-Step Guide to SPID Activation

The activation process generally involves these steps, although minor details might vary slightly between different Identity Providers. The following steps assume you are activating SPID online.

Step 1: Visit the Chosen Identity Provider’s Website

Go to the official website of the Identity Provider you have selected (e.g., aruba.it, poste.it, infocert.it). Look for a section related to SPID or “Richiedi SPID” (Request SPID).

Step 2: Choose Your SPID Level

SPID offers three security levels:

• Level 1: Requires only a username and password. Suitable for most basic online services.
• Level 2: Requires username, password, and a one-time password (OTP) sent via SMS or using a dedicated app. Used for more sensitive transactions.
• Level 3: Requires a username, password, and a more secure authentication method (usually with a smart card and reader) or a specific app. Used for very sensitive transactions.

For most users, Level 1 or Level 2 is sufficient. Choose the level that best fits your needs. Note that you can always upgrade your SPID level later if required.

Step 3: Fill Out the Online Registration Form

You will be prompted to fill out a form with your personal information. This will include:

• First Name and Last Name: Exactly as they appear on your ID document.
• Date and Place of Birth: Be sure to enter the exact details from your birth certificate.
• Codice Fiscale: Your Tax Code number.
• Email Address: Your active email address.
• Mobile Phone Number: Your Italian or international mobile number.
• Address: Your current residential address.
• ID Document Details: Type of document, document number, issuing authority, and expiry date.

Double-check that all information is correct before submitting. Providing incorrect information can cause your application to be rejected.

Step 4: Verify Your Identity

This step varies among Identity Providers, but it usually involves one of the following methods:

A. Video Recognition

This method requires a webcam or smartphone camera. You will be guided by an agent via video call, who will verify your identification document and your identity. Prepare to show your ID document clearly in front of the camera. The agent might ask you to hold it closer, or read out specific information from it. This process usually takes 5-15 minutes.

B. Identification via Smart Card (CIE/CNS)

If you have a Carta d’Identità Elettronica (CIE) or a Carta Nazionale dei Servizi (CNS) along with a card reader and appropriate drivers installed on your computer, you can verify your identity using this option. Follow the instructions provided by the IdP’s website. You will typically need to enter your PIN for the card. This is often the fastest method if you have the necessary equipment and technical knowledge.

C. In-Person Identification

Some IdPs offer the option of verifying your identity in person at their branches or affiliated locations. You will need to bring the documents you used during registration and they will be verified by staff. This is usually the slowest method, but it can be suitable for those uncomfortable with online video recognition or without access to a smart card reader.

D. Other Digital Identification Methods

Some providers may offer the possibility of verifying your identity using other digital identification systems, such as Digital Signature. If this option is available, you will be provided with detailed instructions. You should already have a digital signature for this method.

Step 5: Accept Terms and Conditions

You will be asked to read and accept the terms and conditions of the IdP’s service. Make sure you review these carefully before proceeding.

Step 6: Generate Your SPID Credentials

After successful identity verification, you will be prompted to create your SPID credentials. This involves:

• Username: Choose a unique username you will remember.
• Password: Create a strong and secure password. Follow the password guidelines provided by the IdP.

It’s essential to keep these credentials safe and secure. You might want to use a password manager.

Step 7: Receive Confirmation and Activate SPID

You will receive a confirmation email or SMS from your chosen Identity Provider. This message usually contains a confirmation link or activation code. Click the link or enter the code as instructed to activate your SPID. Once activated, you can use your SPID to access online public services.

Step 8: Download the SPID App (If Applicable)

If you opted for SPID Level 2, you will likely need to download and activate the IdP’s app on your smartphone or tablet. This app will be used to generate one-time passwords for additional security. Follow the instructions provided by the IdP to set up the app.

Troubleshooting Common Issues

Sometimes, things don’t go as planned. Here are some common issues you might encounter during SPID activation and how to troubleshoot them:

• Incorrect Information: Double-check that all the information you have entered matches your identification documents. Even small errors can cause delays.
• Video Recognition Issues: Ensure that your camera and microphone are functioning correctly. Have sufficient lighting, and a stable internet connection. Make sure your ID document is clear and legible in the camera view.
• Technical Problems: If you encounter website issues, try clearing your browser cache or using a different browser. Sometimes, disabling browser extensions or security programs can help.
• Email or SMS not received: Check your spam/junk folder and ensure that the correct email address and mobile number are registered.
• Problems with the app: Uninstall and reinstall the app. If you have issues pairing the app to your account, check the provider’s support guides.
• ID Provider Support: Contact your chosen Identity Provider’s support service if you are having difficulties completing any of the activation steps. Most IdPs have a support phone number and email address listed on their website.

Using SPID

Once your SPID is activated, you can use it to access online services by clicking on the “Entra con SPID” (Enter with SPID) button. Select your Identity Provider, and you will be redirected to the IdP’s website, where you will enter your credentials. You will then be granted access to the service if it’s supported by SPID. For services requiring a higher security level you will be prompted to use your OTP. Remember to always log out when finished.

SPID is not just limited to government services; many private companies use SPID authentication as well. This simplifies access to a wide variety of platforms, such as healthcare booking portals, online banking and much more.

Conclusion

Activating SPID is a straightforward process that can significantly simplify your life in Italy, making your interactions with both the public and private sector more efficient and secure. By carefully following the steps outlined in this guide and selecting the right Identity Provider for your needs, you can easily unlock the vast potential of the Italian Digital Identity system. Take your time, ensure you have all the required information, and enjoy the convenience that SPID brings. This guide aims to be as helpful as possible, but it’s always recommended to consult your selected Identity Provider’s official website for detailed and up-to-date instructions.