How to Activate Your SPID: A Comprehensive Guide

In an increasingly digital world, having a secure and reliable digital identity is more important than ever. In Italy, the Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System, provides citizens with a single set of credentials to access online services offered by public administrations and participating private entities. This comprehensive guide will walk you through the process of activating your SPID, ensuring you can seamlessly access vital online services.

What is SPID?

SPID is a digital identity that allows Italian citizens to access online services securely using a single username and password. Think of it as a digital key that unlocks a wide range of online services, eliminating the need to remember multiple logins and passwords for different government websites and private services. SPID is issued by accredited Identity Providers (Gestori di Identità Digitale, or IdPs) and is recognized across Italy.

Benefits of Using SPID

• Simplified Access: Access a multitude of online services with a single set of credentials.
• Enhanced Security: SPID uses robust security measures to protect your personal data and prevent unauthorized access.
• Time-Saving: Avoid the hassle of creating and managing multiple accounts for various online services.
• Convenience: Access services from anywhere, anytime, using your computer, tablet, or smartphone.
• Free to Use (for basic levels): Obtaining a SPID is generally free for basic authentication levels.

Prerequisites for Activating SPID

Before you begin the activation process, ensure you have the following:

• Italian Citizenship or Residency: You must be an Italian citizen or a resident with a valid permesso di soggiorno (residence permit).
• Tessera Sanitaria (Health Card) or Carta Nazionale dei Servizi (National Service Card): You’ll need your health card or national service card to verify your identity. The codice fiscale (tax code) is crucial.
• Valid Identification Document: A valid Italian ID card (Carta d’Identità), passport, or driver’s license is required.
• Mobile Phone Number: You’ll need a mobile phone number registered in your name for receiving SMS verification codes.
• Email Address: A valid email address is necessary for account creation and communication.
• Computer or Smartphone with Internet Access: You’ll need a device with internet access to complete the online registration process.

Choosing an Identity Provider (IdP)

SPID is issued by accredited Identity Providers (IdPs). You need to choose one to create and manage your digital identity. Some of the most popular IdPs in Italy include:

• Poste Italiane (PosteID): A widely used IdP offered by the Italian postal service.
• TIM ID: Offered by the telecommunications company TIM.
• Aruba ID: Provided by Aruba, a leading Italian web hosting and cloud services provider.
• InfoCert ID: Offered by InfoCert, a digital trust services provider.
• Namirial ID: Provided by Namirial, specializing in digital transaction management.
• IntesaID: Offered by Intesa Sanpaolo, a major Italian banking group.

Each IdP offers slightly different features and levels of security. Consider the following factors when choosing an IdP:

• Ease of Use: Choose an IdP with a user-friendly interface and clear instructions.
• Security Levels: SPID offers different security levels (Level 1, Level 2, and Level 3). Check which levels are supported by the IdP. Most services require at least Level 2.
• Verification Methods: Some IdPs offer multiple verification methods, such as in-person verification at a post office or video identification.
• Cost (if any): While basic SPID is usually free, some IdPs might charge for advanced features or higher security levels.

Once you’ve chosen an IdP, visit their website to begin the registration process.

Step-by-Step Guide to Activating SPID

The activation process generally involves the following steps. Note that specific instructions may vary slightly depending on the chosen IdP.

Step 1: Registration

1. Visit the IdP’s Website: Go to the website of the Identity Provider you’ve chosen (e.g., PosteID, Aruba ID).
2. Create an Account: Look for a button or link that says “Registrati” (Register), “Attiva SPID” (Activate SPID), or something similar. Click on it to start the registration process.
3. Enter Your Personal Information: You’ll be prompted to enter your personal information, including your name, surname, date of birth, codice fiscale (tax code), email address, and mobile phone number. Ensure the information you provide matches the details on your Tessera Sanitaria and identification document.
4. Create a Username and Password: Choose a strong and unique username and password for your SPID account. Follow the IdP’s password requirements (e.g., minimum length, combination of uppercase and lowercase letters, numbers, and symbols).
5. Accept the Terms and Conditions: Read the terms and conditions carefully and accept them to proceed.

Step 2: Identity Verification

This is a crucial step to verify your identity and ensure the security of your SPID. The available verification methods vary depending on the IdP.

1. Online Verification with CIE (Carta d’Identità Elettronica):
   • If you have a CIE (electronic identity card), you can use it to verify your identity online. You’ll need a CIE reader connected to your computer or a smartphone with NFC capabilities.
   • Follow the IdP’s instructions to scan your CIE using the reader or NFC.
   • You may need to enter your CIE PIN.
2. Online Verification with CNS (Carta Nazionale dei Servizi) or Tessera Sanitaria with CNS Activation:
   • If your Tessera Sanitaria is also a CNS (National Services Card), or if you’ve activated the CNS functionality on your Tessera Sanitaria, you can use it for online verification.
   • You’ll need a smart card reader connected to your computer.
   • Follow the IdP’s instructions to insert your card into the reader and enter your PIN.
3. Video Identification:
   • Some IdPs offer video identification as a verification method. You’ll need a webcam and a stable internet connection.
   • Schedule a video call with an IdP operator.
   • During the call, you’ll be asked to show your identification document to the operator, who will verify your identity.
4. In-Person Verification:
   • Some IdPs require or offer in-person verification at a designated location, such as a post office or a registration office.
   • Schedule an appointment (if required) and visit the location with your identification document and Tessera Sanitaria.
   • An authorized person will verify your identity and complete the registration process.
5. Using a Qualified Digital Signature (Firma Digitale Qualificata):
   • If you possess a valid qualified digital signature, you can use it to digitally sign the registration documents, providing a high level of identity assurance.
   • Follow the IdP’s instructions for uploading and signing the required documents with your digital signature.

Step 3: Mobile Phone Verification

1. Receive an SMS Code: The IdP will send an SMS verification code to the mobile phone number you provided during registration.
2. Enter the Code: Enter the code in the designated field on the IdP’s website. This confirms that you have access to the mobile phone number associated with your account.

Step 4: Email Verification

1. Check Your Inbox: The IdP will send a verification email to the email address you provided during registration.
2. Click the Verification Link: Open the email and click on the verification link. This confirms that you have access to the email address associated with your account.

Step 5: SPID Activation

1. Complete the Process: After completing all the previous steps, the IdP will activate your SPID.
2. Receive Confirmation: You’ll receive a confirmation message or email indicating that your SPID is now active and ready to use.

Using Your SPID

Once your SPID is activated, you can use it to access online services that support SPID authentication. Look for the “Entra con SPID” (Enter with SPID) button or link on the website or app you want to access.

1. Click “Entra con SPID”: Click on the “Entra con SPID” button.
2. Choose Your IdP: You’ll be presented with a list of Identity Providers. Select the IdP you used to create your SPID.
3. Enter Your Credentials: You’ll be redirected to the IdP’s website. Enter your username and password.
4. Authorize Access: The IdP will ask you to authorize the website or app to access your personal data. Review the requested data and click “Authorize” (Autorizza) or a similar button.
5. Access the Service: You’ll be redirected back to the website or app, and you’ll be logged in using your SPID.

SPID Security Levels

SPID offers three security levels, each providing a different level of assurance:

• Level 1: Username and password. This is the basic security level and is suitable for accessing less sensitive services.
• Level 2: Username, password, and a one-time password (OTP) sent via SMS or generated by an authenticator app. This is the most commonly used security level and is required for accessing most government services.
• Level 3: Requires a smart card or a qualified digital signature. This is the highest security level and is used for accessing highly sensitive services, such as signing legal documents electronically.

Most online services require SPID Level 2 for secure access. Make sure your chosen IdP supports Level 2 authentication.

Troubleshooting Common SPID Activation Issues

While the SPID activation process is generally straightforward, you might encounter some issues. Here are some common problems and their solutions:

• Incorrect Personal Information: Ensure that the personal information you provide during registration matches the details on your Tessera Sanitaria and identification document. Double-check your codice fiscale, name, and date of birth.
• Invalid Mobile Phone Number: Make sure you enter a valid mobile phone number registered in your name. If you’ve recently changed your phone number, update it with your mobile phone provider before attempting to activate SPID.
• Email Verification Link Not Working: Check your spam or junk folder if you don’t receive the verification email. If the link is expired, request a new verification email from the IdP’s website.
• Problems with CIE/CNS Verification: Ensure your CIE reader or smart card reader is properly connected to your computer and that you have the necessary drivers installed. If you’re using a smartphone with NFC, make sure NFC is enabled and that you’re holding the card correctly against the phone.
• Video Identification Issues: Ensure you have a stable internet connection and a working webcam. Choose a well-lit and quiet environment for the video call. Have your identification document ready to show to the operator.
• Account Already Exists: If you receive an error message indicating that an account already exists with your codice fiscale, you may have previously registered for SPID with another IdP. Try to recover your username and password or contact the IdP’s support for assistance.

Tips for a Smooth SPID Activation

• Choose a Reputable IdP: Select an Identity Provider with a good reputation and a user-friendly interface.
• Prepare All Necessary Documents: Have your Tessera Sanitaria, identification document, mobile phone, and email address readily available before starting the registration process.
• Read Instructions Carefully: Pay close attention to the instructions provided by the IdP at each step of the activation process.
• Contact Support if Needed: If you encounter any difficulties, don’t hesitate to contact the IdP’s customer support for assistance. Most IdPs offer phone, email, and online chat support.
• Keep Your Credentials Safe: Once your SPID is activated, keep your username and password safe and secure. Avoid sharing them with anyone.

SPID for Foreign Citizens

Foreign citizens residing in Italy can also obtain SPID if they meet certain requirements. In addition to the standard prerequisites, foreign citizens must have a valid permesso di soggiorno (residence permit).

The activation process for foreign citizens is generally the same as for Italian citizens, but some IdPs may require additional documentation or verification steps. Check with your chosen IdP for specific requirements.

Conclusion

Activating your SPID is a crucial step towards accessing online services in Italy securely and conveniently. By following the steps outlined in this guide, you can successfully create and activate your SPID and start enjoying the benefits of digital identity. Remember to choose a reputable Identity Provider, prepare all necessary documents, and keep your credentials safe. With SPID, you can unlock a world of online services and simplify your digital life in Italy.