How to Cancel DAZN: A Step-by-Step Guide to Deactivating Your Subscription
DAZN has revolutionized sports streaming, offering fans access to a vast library of live and on-demand content. However, there might come a time when you need to cancel your subscription. Whether you’re looking to cut costs, explore other streaming services, or simply taking a break from sports viewing, this comprehensive guide provides you with detailed, step-by-step instructions on how to deactivate your DAZN subscription across various devices and platforms. We’ll cover everything from web browsers to mobile apps and even smart TVs, ensuring a smooth and hassle-free cancellation process.
Why Cancel DAZN?
Before diving into the ‘how,’ let’s briefly touch upon the ‘why.’ Understanding common reasons for cancellation can help you assess if it’s the right decision for you.
* **Cost:** DAZN subscriptions can be a recurring expense. If you’re on a tight budget or find yourself not using the service enough, cancellation might be a wise financial move.
* **Content Availability:** DAZN’s content offerings vary by region. If the sports or leagues you’re interested in are no longer available in your area, the service might lose its appeal.
* **Alternative Services:** The streaming landscape is constantly evolving. You might discover other services that offer a better selection of sports or a more appealing price point.
* **Time Constraints:** Life gets busy. If you find yourself with less time to watch sports, a DAZN subscription might become redundant.
* **Technical Issues:** While DAZN strives for a seamless streaming experience, technical glitches can occasionally occur. If you’re consistently experiencing buffering, errors, or other issues, you might consider cancelling.
General Cancellation Tips
Regardless of the device you’re using, here are some general tips to keep in mind before cancelling your DAZN subscription:
* **Check Your Billing Cycle:** Note your billing date. Cancelling close to the end of your billing cycle ensures you can enjoy the service until the very last day.
* **Understand Cancellation Policies:** Familiarize yourself with DAZN’s cancellation policies. While cancellations are generally straightforward, understanding the terms and conditions can prevent any surprises.
* **Keep Confirmation:** After cancelling, take a screenshot or save the confirmation email. This serves as proof of cancellation in case any issues arise later.
* **Consider Pausing (If Available):** Some regions offer the option to pause your DAZN subscription instead of cancelling it entirely. If you anticipate returning to the service in the near future, pausing might be a more convenient option.
* **Clear Cache and Cookies (Web Browser):** If you encounter any issues during the cancellation process on a web browser, clearing your cache and cookies can often resolve the problem.
Cancelling DAZN via Web Browser (Desktop/Laptop)
This is the most common and often the simplest way to cancel your DAZN subscription.
**Step 1: Access the DAZN Website**
Open your preferred web browser (Chrome, Firefox, Safari, Edge, etc.) and navigate to the DAZN website: [https://www.dazn.com](https://www.dazn.com)
**Step 2: Log In to Your Account**
Click on the “Sign In” button, usually located in the top right corner of the page. Enter the email address and password associated with your DAZN account.
**Step 3: Access Your Account Settings**
Once logged in, hover over your profile icon (usually located in the top right corner). A dropdown menu will appear. Select “My Account.” Alternatively, look for an “Account” or “Settings” link in the navigation menu.
**Step 4: Find the “Subscription” Section**
In the “My Account” section, look for a tab or link labeled “Subscription,” “Membership,” or something similar. This section displays information about your current subscription plan.
**Step 5: Initiate the Cancellation Process**
Within the “Subscription” section, you should find a button or link to “Cancel Subscription,” “End Membership,” or “Deactivate Account.” Click on this button.
**Step 6: Follow the On-Screen Instructions**
DAZN will typically present you with a confirmation screen asking you to confirm your cancellation. They might also try to entice you to stay by offering a discount or alternative plan. Read the information carefully and click the button to proceed with cancellation.
**Step 7: Provide a Reason for Cancellation (Optional)**
DAZN might ask you to provide a reason for cancelling your subscription. This is optional, but providing feedback can help them improve their service. Choose a reason from the provided options or leave a comment.
**Step 8: Confirm Cancellation**
After providing a reason (if prompted), you’ll likely see a final confirmation screen. This screen will usually display the date your subscription will end and confirm that you will no longer be billed. Make sure to read this information carefully.
**Step 9: Check for Confirmation Email**
After completing the cancellation process, check your email inbox for a confirmation email from DAZN. This email serves as proof that you have successfully cancelled your subscription. Keep this email for your records.
Cancelling DAZN via iOS App (iPhone/iPad)
If you subscribed to DAZN through the Apple App Store, you’ll need to manage your subscription through your Apple ID settings.
**Step 1: Open the Settings App**
On your iPhone or iPad, locate and open the “Settings” app.
**Step 2: Tap on Your Name**
At the top of the Settings app, tap on your name (Apple ID, iCloud, Media & Purchases).
**Step 3: Tap on “Subscriptions”**
On the Apple ID screen, tap on the “Subscriptions” option. This will display a list of your active and expired subscriptions.
**Step 4: Locate Your DAZN Subscription**
Scroll through the list of subscriptions and tap on “DAZN.” If you don’t see DAZN listed, it’s possible you subscribed through a different method (e.g., directly through the DAZN website).
**Step 5: Tap on “Cancel Subscription”**
On the DAZN subscription details screen, tap on the “Cancel Subscription” button. If you don’t see a “Cancel Subscription” button, it means the subscription is already cancelled and will not renew.
**Step 6: Confirm Cancellation**
A confirmation prompt will appear. Tap “Confirm” to proceed with the cancellation. Your DAZN subscription will now be cancelled and will not renew at the end of your current billing cycle.
**Step 7: Check for Confirmation Email**
You might receive a confirmation email from Apple confirming the cancellation of your DAZN subscription. Check your email inbox for this confirmation.
Cancelling DAZN via Android App (Google Play Store)
If you subscribed to DAZN through the Google Play Store, you’ll need to manage your subscription through your Google account.
**Step 1: Open the Google Play Store App**
On your Android device, locate and open the Google Play Store app.
**Step 2: Tap on Your Profile Icon**
In the top right corner of the Google Play Store app, tap on your profile icon.
**Step 3: Tap on “Payments & subscriptions”**
A menu will appear. Tap on “Payments & subscriptions.”
**Step 4: Tap on “Subscriptions”**
On the “Payments & subscriptions” screen, tap on “Subscriptions.” This will display a list of your active and expired subscriptions.
**Step 5: Locate Your DAZN Subscription**
Scroll through the list of subscriptions and tap on “DAZN.” If you don’t see DAZN listed, it’s possible you subscribed through a different method (e.g., directly through the DAZN website).
**Step 6: Tap on “Cancel subscription”**
On the DAZN subscription details screen, tap on the “Cancel subscription” button.
**Step 7: Provide a Reason for Cancellation (Optional)**
Google Play might ask you to provide a reason for cancelling your subscription. This is optional, but providing feedback can help them improve their service. Choose a reason from the provided options or leave a comment.
**Step 8: Confirm Cancellation**
A confirmation prompt will appear. Tap “Cancel subscription” to proceed with the cancellation. Your DAZN subscription will now be cancelled and will not renew at the end of your current billing cycle.
**Step 9: Check for Confirmation Email**
You might receive a confirmation email from Google Play confirming the cancellation of your DAZN subscription. Check your email inbox for this confirmation.
Cancelling DAZN on Smart TVs and Streaming Devices (Amazon Fire TV, Roku, Apple TV, etc.)
The cancellation process for DAZN on smart TVs and streaming devices can vary depending on the specific device and how you initially subscribed. However, in most cases, you’ll need to manage your subscription through the DAZN website or the app store associated with your device.
**General Steps:**
1. **Identify Your Subscription Method:** Determine how you initially subscribed to DAZN on your smart TV or streaming device. Did you subscribe through the DAZN app directly, or through the device’s app store (e.g., Amazon Appstore, Roku Channel Store, Apple App Store)?
2. **If Subscribed Directly Through DAZN:** Follow the steps outlined in the “Cancelling DAZN via Web Browser” section above. You’ll need to log in to your DAZN account on a computer or mobile device and manage your subscription through the DAZN website.
3. **If Subscribed Through the Device’s App Store:**
* **Amazon Fire TV:** Manage your subscriptions through your Amazon account on the Amazon website or the Amazon Appstore app on another device.
* **Roku:** Manage your subscriptions through your Roku account on the Roku website.
* **Apple TV:** Follow the steps outlined in the “Cancelling DAZN via iOS App” section above, as Apple TV subscriptions are managed through your Apple ID.
* **Other Devices:** Consult the device’s documentation or support website for instructions on managing subscriptions purchased through their app store.
**Example: Cancelling DAZN on Roku**
**Step 1: Go to my.roku.com**
On your computer or smartphone, go to [my.roku.com](my.roku.com).
**Step 2: Sign In**
Sign in to your Roku account.
**Step 3: Manage Subscriptions**
Click or tap “Manage subscriptions.”
**Step 4: Find DAZN**
Find the DAZN subscription.
**Step 5: Cancel Subscription**
Select “Unsubscribe” and confirm.
**Important Notes for Smart TVs and Streaming Devices:**
* **Device-Specific Instructions:** The exact steps for cancelling DAZN on smart TVs and streaming devices can vary. Refer to the device’s user manual or support website for detailed instructions.
* **Third-Party Billing:** If you subscribed to DAZN through a third-party billing provider (e.g., your cable or internet provider), you’ll need to contact them directly to cancel your subscription.
* **DAZN App Settings:** In some cases, the DAZN app on your smart TV or streaming device might provide a direct link to your account settings where you can manage your subscription. Check the app’s settings menu for this option.
Troubleshooting Common Cancellation Issues
Sometimes, cancelling DAZN can be tricky. Here are some common issues and how to resolve them:
* **”Cancel Subscription” Button Missing:**
* **Check Subscription Method:** Ensure you’re trying to cancel through the correct platform (DAZN website, Apple App Store, Google Play Store, etc.).
* **Subscription Already Cancelled:** The button might be missing if the subscription is already cancelled and set to expire.
* **Contact DAZN Support:** If you’re certain you’re using the correct platform and the button is still missing, contact DAZN support for assistance.
* **Unable to Log In:**
* **Verify Email and Password:** Double-check that you’re entering the correct email address and password.
* **Password Reset:** If you’ve forgotten your password, use the “Forgot Password” link to reset it.
* **Account Lockout:** If you’ve entered the wrong password multiple times, your account might be temporarily locked. Wait a few minutes and try again, or contact DAZN support.
* **Cancellation Not Processed:**
* **Check Confirmation Email:** Verify that you received a confirmation email from DAZN or the relevant app store.
* **Review Account Settings:** Check your DAZN account settings to ensure the cancellation is reflected.
* **Contact DAZN Support:** If you haven’t received a confirmation email or the cancellation isn’t reflected in your account settings, contact DAZN support immediately.
* **Still Being Billed After Cancellation:**
* **Verify Cancellation Date:** Check the cancellation confirmation email for the date your subscription was supposed to end.
* **Check Payment Method:** Ensure that the billing is actually coming from DAZN and not another service.
* **Contact DAZN Support:** If you’re being billed after the cancellation date, contact DAZN support to resolve the issue. Provide them with your cancellation confirmation email and any relevant billing information.
* **Issues with Third-Party Billing:**
* **Contact Third-Party Provider:** If you subscribed through a third-party billing provider (e.g., your cable or internet provider), you’ll need to contact them directly to resolve any billing issues.
Contacting DAZN Support
If you encounter any difficulties cancelling your DAZN subscription or have any questions, don’t hesitate to contact DAZN support. Here’s how:
* **DAZN Help Center:** Visit the DAZN Help Center on their website. You can find answers to frequently asked questions and troubleshooting guides.
* **Live Chat:** DAZN offers live chat support in some regions. Look for the chat icon on their website or in the DAZN app.
* **Email Support:** You can contact DAZN support via email. The email address may vary depending on your region. Check the DAZN Help Center for the appropriate email address.
* **Social Media:** You can also try reaching out to DAZN on social media platforms like Twitter or Facebook.
When contacting DAZN support, be sure to have the following information ready:
* Your DAZN account email address
* Your subscription details (subscription type, billing date, etc.)
* A description of the issue you’re experiencing
* Any relevant screenshots or documentation (e.g., cancellation confirmation email)
What Happens After You Cancel?
After you cancel your DAZN subscription, you’ll typically retain access to the service until the end of your current billing cycle. Once your subscription expires, you’ll no longer be able to stream content on DAZN. However, your account will remain active, and you can resubscribe at any time.
**Things to Consider:**
* **Remaining Access:** You can continue to enjoy DAZN until the end of your current billing period.
* **Account Reactivation:** Your account isn’t deleted; you can easily resubscribe in the future.
* **Promotional Offers:** Keep an eye out for promotional offers when you decide to resubscribe. DAZN often offers discounts or free trials to entice former subscribers to return.
* **Alternative Sports Streaming Services:** Explore other sports streaming services to find the best fit for your needs and budget.
Alternatives to DAZN
If you’re cancelling DAZN because you’re looking for alternative sports streaming options, here are a few popular choices:
* **ESPN+:** Offers a wide range of live sports, on-demand content, and original programming.
* **FuboTV:** A comprehensive sports streaming service with a focus on live events.
* **Hulu + Live TV:** Includes access to ESPN, FS1, and other sports channels, as well as a vast library of on-demand content.
* **YouTube TV:** Offers a similar selection of sports channels to Hulu + Live TV.
* **Peacock:** Provides access to select Premier League matches, WWE events, and other sports content.
* **Paramount+:** Features live Champions League and Europa League matches, as well as other sports content.
Before committing to a new streaming service, be sure to research their content offerings, pricing, and device compatibility to ensure they meet your needs.
Conclusion
Cancelling your DAZN subscription is a straightforward process, but it’s important to follow the correct steps to avoid any issues. By understanding the different cancellation methods and troubleshooting common problems, you can ensure a smooth and hassle-free experience. Remember to keep your cancellation confirmation email for your records and explore alternative sports streaming services to find the best fit for your needs. This guide should give you all the information necessary to successfully cancel DAZN regardless of the device you use to watch your favorite sports.