How to Cancel FuboTV: A Complete Step-by-Step Guide
FuboTV has emerged as a popular streaming service, particularly for sports enthusiasts, offering a wide range of channels and features. However, there might come a time when you decide to cancel your FuboTV subscription. Perhaps you’re exploring other streaming options, managing your budget, or simply not using the service as much as you anticipated. Whatever your reason, understanding the cancellation process is crucial to avoid unwanted charges and ensure a smooth transition.
This comprehensive guide will walk you through the various methods of canceling your FuboTV subscription, providing detailed step-by-step instructions and helpful tips to make the process as seamless as possible. We’ll cover canceling through the FuboTV website, via Roku, through your mobile app (Android and iOS), and explain how to handle situations where you subscribed through a third-party provider like Apple or Google Play.
## Understanding FuboTV’s Cancellation Policy
Before diving into the cancellation steps, it’s important to understand FuboTV’s cancellation policy. Generally, FuboTV doesn’t offer refunds for partial months or years of service. Your subscription will remain active until the end of your current billing cycle. This means you can continue to enjoy FuboTV’s content until the expiration date, even after canceling.
**Key Points:**
* **No Prorated Refunds:** FuboTV typically doesn’t provide refunds for any unused portion of your subscription period.
* **Access Until End of Cycle:** You’ll retain access to FuboTV until your current billing cycle concludes.
* **Automatic Renewal:** Be mindful of your billing date to avoid unwanted charges. Cancel a few days before your renewal date to ensure timely cancellation.
* **Cancellation Methods:** You can cancel through the FuboTV website, Roku, Android, or iOS app, or through a third-party billing platform.
## Canceling FuboTV Through the Website (Desktop or Mobile Browser)
This is the most common and straightforward method for canceling your FuboTV subscription. Here’s how to do it:
**Step 1: Log In to Your FuboTV Account**
* Open your web browser (Chrome, Firefox, Safari, etc.) on your computer or mobile device.
* Go to the FuboTV website: [https://www.fubo.tv/](https://www.fubo.tv/)
* Click on the “Sign In” button, usually located in the top right corner of the screen.
* Enter your email address and password associated with your FuboTV account.
* Click the “Sign In” button to access your account dashboard.
**Step 2: Access Your Subscription Settings**
* Once logged in, locate your profile icon or name in the top right corner of the screen. Click on it. It might be a generic avatar or your initials.
* A dropdown menu will appear. Select “My Account” from the options.
**Step 3: Navigate to the Subscription & Billing Section**
* In the “My Account” section, you’ll see various options related to your account details, such as personal information, payment methods, and subscription settings.
* Look for a section labeled “Subscription & Billing,” “Subscription Details,” or something similar. Click on it.
**Step 4: Cancel Your Subscription**
* Within the “Subscription & Billing” section, you should find an option to cancel your subscription. This might be labeled “Cancel Subscription,” “Manage Subscription,” or a similar phrase.
* Click on the “Cancel Subscription” button or link.
**Step 5: Follow the On-Screen Prompts**
* FuboTV will likely present you with a series of prompts asking you to confirm your cancellation and possibly providing reasons for canceling. They might even offer a discount or promotion to entice you to stay.
* Carefully read each prompt and follow the instructions accordingly.
* You may be asked to select a reason for canceling from a pre-defined list. Choose the reason that best reflects your decision.
* Continue clicking through the prompts until you reach a confirmation screen.
**Step 6: Confirm Cancellation**
* The final step is to confirm your cancellation. Look for a button or link that says something like “Confirm Cancellation,” “Complete Cancellation,” or “Yes, Cancel.”
* Click on this button to finalize the cancellation process.
**Step 7: Check for Confirmation**
* After confirming your cancellation, you should receive a confirmation message on the screen. This message will typically state that your subscription has been canceled and provide the date on which your access will expire.
* It’s also a good idea to check your email inbox for a cancellation confirmation email from FuboTV. This email will serve as proof that you have successfully canceled your subscription.
* You can also return to the “Subscription & Billing” section in your account to verify that your subscription status has been updated to “Canceled.”
## Canceling FuboTV on Roku
If you subscribed to FuboTV directly through your Roku device, you’ll need to cancel your subscription through your Roku account. Here’s how:
**Step 1: Access Your Roku Account**
* On your computer or mobile device, open a web browser.
* Go to the Roku website: [https://my.roku.com/](https://my.roku.com/)
* Sign in to your Roku account using the email address and password you used to create the account.
**Step 2: Manage Your Subscriptions**
* Once logged in, locate the “Manage account” section and click on it. Usually located in the top right corner once you click the profile icon.
* Look for an option labeled “Manage subscriptions” or “View your purchase history.” Click on it.
**Step 3: Find Your FuboTV Subscription**
* You’ll see a list of all the subscriptions associated with your Roku account. Scroll through the list to find your FuboTV subscription.
**Step 4: Cancel Your FuboTV Subscription**
* Once you’ve found your FuboTV subscription, click on it. You should see an option to “Cancel subscription” or “Unsubscribe.”
* Click on this button to initiate the cancellation process.
**Step 5: Confirm Cancellation**
* Roku will likely ask you to confirm your cancellation. Follow the on-screen prompts to confirm your decision.
* You may be asked to provide a reason for canceling. Choose the reason that best applies to you.
* Continue clicking through the prompts until you reach a confirmation screen.
**Step 6: Check for Confirmation**
* After confirming your cancellation, you should receive a confirmation message on the screen. This message will typically state that your subscription has been canceled and provide the date on which your access will expire.
* It’s also a good idea to check your email inbox for a cancellation confirmation email from Roku. This email will serve as proof that you have successfully canceled your FuboTV subscription.
## Canceling FuboTV on iOS (iPhone or iPad)
If you subscribed to FuboTV through the Apple App Store, you’ll need to cancel your subscription through your Apple ID settings. Here’s how:
**Step 1: Open the Settings App**
* On your iPhone or iPad, locate the “Settings” app icon (it looks like a gear) and tap on it to open it.
**Step 2: Access Your Apple ID**
* Tap on your name at the top of the Settings app. This will take you to your Apple ID settings.
**Step 3: Manage Your Subscriptions**
* In the Apple ID settings, tap on “Subscriptions.”
* You may be prompted to sign in with your Apple ID password or use Face ID/Touch ID to authenticate.
**Step 4: Find Your FuboTV Subscription**
* You’ll see a list of all the subscriptions associated with your Apple ID. Scroll through the list to find your FuboTV subscription.
**Step 5: Cancel Your FuboTV Subscription**
* Once you’ve found your FuboTV subscription, tap on it.
* You should see an option to “Cancel Subscription.” Tap on this button.
**Step 6: Confirm Cancellation**
* Apple will likely ask you to confirm your cancellation. Tap on the “Confirm” button to confirm your decision.
* The subscription will be canceled, and you will no longer be billed for FuboTV after the current billing cycle ends.
**Step 7: Check for Confirmation**
* After confirming your cancellation, the subscription details page should indicate that the subscription is canceled and provide the expiration date.
* You may also receive a confirmation email from Apple confirming the cancellation.
## Canceling FuboTV on Android (Google Play Store)
If you subscribed to FuboTV through the Google Play Store, you’ll need to cancel your subscription through your Google Play account. Here’s how:
**Step 1: Open the Google Play Store App**
* On your Android device, locate the Google Play Store app icon and tap on it to open it.
**Step 2: Access Your Account Menu**
* Tap on the menu icon (three horizontal lines) in the top left corner of the screen.
**Step 3: Go to Subscriptions**
* In the menu, tap on “Subscriptions.”
**Step 4: Find Your FuboTV Subscription**
* You’ll see a list of all the subscriptions associated with your Google Play account. Scroll through the list to find your FuboTV subscription.
**Step 5: Cancel Your FuboTV Subscription**
* Once you’ve found your FuboTV subscription, tap on it.
* You should see an option to “Cancel subscription.” Tap on this button.
**Step 6: Follow the Cancellation Prompts**
* Google Play will ask you to confirm your cancellation and may ask you to provide a reason for canceling.
* Follow the on-screen prompts to complete the cancellation process.
**Step 7: Check for Confirmation**
* After confirming your cancellation, you should receive a confirmation message on the screen.
* You may also receive a confirmation email from Google Play confirming the cancellation.
## What to Do If You Subscribed Through a Third-Party Provider
Sometimes, you might subscribe to FuboTV through a third-party provider, such as Amazon Prime Video Channels or another similar service. In these cases, you’ll need to cancel your subscription through that specific provider.
**Example: Canceling Through Amazon Prime Video Channels**
1. **Go to the Amazon website:** Open your web browser and go to [https://www.amazon.com/](https://www.amazon.com/).
2. **Sign in to your Amazon account:** Log in using the email address and password associated with your Amazon account.
3. **Access Your Memberships & Subscriptions:** Hover over “Account & Lists” in the top right corner and select “Memberships & Subscriptions.” Alternatively, you can directly navigate to [https://www.amazon.com/gp/css/gcx/payment/management/ref=hz_mycd_management](https://www.amazon.com/gp/css/gcx/payment/management/ref=hz_mycd_management).
4. **Find Prime Video Channels:** Locate the section for “Prime Video Channels.”
5. **Find FuboTV:** Look for FuboTV in the list of your subscribed channels.
6. **Cancel Subscription:** Click on “Cancel Channel” next to the FuboTV subscription.
7. **Confirm Cancellation:** Follow the on-screen prompts to confirm your cancellation. You may be asked to provide a reason for canceling.
8. **Check for Confirmation:** After confirming, you should receive a confirmation message and an email from Amazon.
The process for canceling through other third-party providers will be similar. You’ll need to log in to your account with that provider and find the section for managing your subscriptions or channels. From there, you should be able to locate your FuboTV subscription and cancel it.
## Troubleshooting Common Cancellation Issues
While the cancellation process is generally straightforward, you might encounter some issues along the way. Here are some common problems and how to troubleshoot them:
* **Can’t Find the Cancellation Option:**
* **Double-Check the Correct Account:** Make sure you’re logged in to the correct FuboTV account with the correct email address and password.
* **Verify Your Subscription Method:** Ensure you’re trying to cancel through the platform where you originally subscribed (FuboTV website, Roku, Apple App Store, Google Play Store, etc.).
* **Contact FuboTV Support:** If you still can’t find the cancellation option, contact FuboTV customer support for assistance. They can guide you through the process or cancel the subscription on your behalf.
* **Cancellation Not Processing:**
* **Check Your Internet Connection:** Ensure you have a stable internet connection while attempting to cancel.
* **Try a Different Browser or Device:** If you’re having trouble canceling through a specific browser or device, try using a different one.
* **Clear Your Browser Cache and Cookies:** Sometimes, outdated browser data can interfere with the cancellation process. Clear your browser’s cache and cookies and try again.
* **Still Being Charged After Cancellation:**
* **Verify Cancellation Confirmation:** Double-check that you received a cancellation confirmation email from FuboTV or the relevant third-party provider.
* **Check Your Billing Cycle:** Ensure that the charge is not for the period before your cancellation date.
* **Contact FuboTV Support:** If you’re still being charged after your cancellation date, contact FuboTV customer support immediately. Provide them with your cancellation confirmation and billing information so they can investigate the issue and issue a refund if necessary.
* **Forgot Your Login Credentials:**
* **Use the “Forgot Password” Option:** On the FuboTV website or app, use the “Forgot Password” option to reset your password. You’ll typically receive an email with instructions on how to create a new password.
* **Contact FuboTV Support:** If you’re still unable to access your account, contact FuboTV customer support for assistance.
## Tips for a Smooth Cancellation Experience
To ensure a hassle-free cancellation process, keep these tips in mind:
* **Cancel Before Your Renewal Date:** Cancel your subscription a few days before your next billing date to avoid being charged for another month or year of service.
* **Keep Your Confirmation Email:** Save the cancellation confirmation email as proof of your cancellation. This can be helpful if you encounter any billing issues in the future.
* **Check Your Account After Cancellation:** Log in to your FuboTV account after canceling to verify that your subscription status has been updated to “Canceled.”
* **Contact FuboTV Support If Needed:** Don’t hesitate to contact FuboTV customer support if you have any questions or encounter any problems during the cancellation process.
## Alternatives to Canceling FuboTV
Before completely canceling your FuboTV subscription, consider these alternatives:
* **Downgrade Your Plan:** If you’re looking to save money, consider downgrading to a cheaper FuboTV plan with fewer channels.
* **Pause Your Subscription:** FuboTV may offer the option to pause your subscription for a certain period of time, allowing you to temporarily suspend your service without completely canceling it.
* **Take Advantage of Promotions:** Keep an eye out for special promotions or discounts that FuboTV may offer from time to time. These promotions could make it more worthwhile to continue your subscription.
## Conclusion
Canceling your FuboTV subscription is a relatively simple process, but it’s essential to follow the correct steps to avoid unwanted charges and ensure a smooth transition. By understanding the cancellation policy, following the detailed instructions provided in this guide, and troubleshooting any potential issues, you can successfully cancel your FuboTV subscription and explore other streaming options or manage your budget more effectively.
Remember to cancel a few days before your renewal date, keep your confirmation email, and check your account after cancellation to ensure everything is in order. And if you encounter any problems, don’t hesitate to contact FuboTV customer support for assistance. Happy streaming!