How to Cancel Paramount Plus: A Step-by-Step Guide (2024 Update)
Paramount Plus offers a vast library of content, from live sports and breaking news to popular TV shows and blockbuster movies. But sometimes, subscriptions no longer fit our needs or budgets. If you’re looking to cancel your Paramount Plus subscription, you’ve come to the right place. This comprehensive guide will walk you through the cancellation process, step-by-step, regardless of how you initially signed up.
Why Cancel Paramount Plus?
Before we dive into the how-to, let’s briefly consider why you might want to cancel your Paramount Plus subscription:
* Cost Savings: Streaming services add up quickly! Cancelling a subscription you’re not actively using can free up valuable funds.
* Content Depletion: You’ve watched everything that interests you on the platform, and there’s nothing new that grabs your attention.
* Bundle Changes: Perhaps you initially subscribed through a bundle that has since changed, making Paramount Plus redundant.
* Technical Issues: You’ve experienced persistent streaming problems or app glitches that haven’t been resolved.
* Switching Services: You’re exploring other streaming platforms and want to consolidate your subscriptions.
Important Considerations Before Cancelling
* Billing Cycle: Understand when your billing cycle ends. Cancelling mid-cycle usually means you can still access Paramount Plus until the end of that period.
* Bundled Subscriptions: If you subscribed through a bundle (e.g., with Apple TV+, Amazon Prime Video Channels, or mobile providers), cancelling through Paramount Plus directly might not fully cancel your access. You’ll need to cancel through the provider managing the bundle.
* Cancellation Confirmation: Always ensure you receive a cancellation confirmation email or notification. This serves as proof of your request should any billing issues arise.
* Re-subscribing: Keep in mind that you can always re-subscribe to Paramount Plus later if you decide you miss the content. You might even find better deals or promotions available at that time.
How to Cancel Paramount Plus: Method-Specific Instructions
The cancellation process varies depending on how you initially subscribed. Below are detailed instructions for the most common subscription methods:
1. Cancelling Paramount Plus Directly Through ParamountPlus.com
This is the most straightforward method if you signed up directly through the Paramount Plus website.
* Step 1: Access Your Account:
* Open your web browser (Chrome, Firefox, Safari, etc.) and go to the Paramount Plus website: [https://www.paramountplus.com/](https://www.paramountplus.com/)
* Click on the “Sign In” button in the upper right-hand corner of the screen.
* Enter the email address and password associated with your Paramount Plus account.
* Click the “Sign In” button.
* Step 2: Navigate to Account Settings:
* Once logged in, hover your mouse over your profile icon or name in the upper right-hand corner of the screen. A drop-down menu will appear.
* Select “Account” from the drop-down menu. This will take you to your account settings page.
* Step 3: Cancel Your Subscription:
* On the “Account” page, locate the “Subscription & Billing” section. You may need to scroll down to find it.
* Look for a button or link that says “Cancel Subscription” or “Cancel Plan”. The exact wording may vary slightly.
* Click the “Cancel Subscription” or “Cancel Plan” button.
* Step 4: Confirm Your Cancellation:
* You will likely be presented with a confirmation screen asking you to confirm your cancellation.
* Paramount Plus may try to entice you to stay by offering a discount or highlighting upcoming content.
* Carefully read the information on the screen and click the button to confirm your cancellation. This button might say “Yes, Cancel” or something similar.
* Step 5: Complete the Cancellation Survey (Optional):
* After confirming your cancellation, you may be asked to complete a short survey about why you’re cancelling. This is optional, but providing feedback can help Paramount Plus improve its service.
* Step 6: Check for Confirmation:
* You should receive a cancellation confirmation email from Paramount Plus within a few minutes of completing the cancellation process. Check your email inbox (and spam folder) to ensure you’ve received it. This email will serve as proof of your cancellation.
* You can also return to the “Account” page on the Paramount Plus website to verify that your subscription status has been updated to “Cancelled”.
2. Cancelling Paramount Plus Through Apple TV+
If you subscribed to Paramount Plus through Apple TV+ Channels, you’ll need to cancel through your Apple account.
* Step 1: Open the Apple TV App:
* On your iPhone, iPad, Apple TV, Mac, or other device, open the Apple TV app.
* Step 2: Access Account Settings:
* **On iPhone or iPad:** Tap your profile icon in the upper-right corner of the screen. Then, tap “Manage Subscriptions”.
* **On Apple TV:** Go to Settings > Users & Accounts > [Your Account] > Subscriptions.
* **On Mac:** Open the Apple TV app. From the menu bar at the top of the screen, choose Account > Manage Subscriptions.
* Step 3: Find Your Paramount Plus Subscription:
* A list of your active subscriptions will be displayed. Find the “Paramount Plus” subscription in the list.
* Step 4: Cancel the Subscription:
* Tap or click on the “Paramount Plus” subscription.
* Tap or click on “Cancel Subscription”.
* Confirm your cancellation by following the on-screen prompts. You may need to enter your Apple ID password.
* Step 5: Check for Confirmation:
* You should receive a confirmation email from Apple regarding your cancellation. Check your email inbox (and spam folder) to ensure you’ve received it. You can also return to the “Manage Subscriptions” section to verify that Paramount Plus is no longer listed as an active subscription.
3. Cancelling Paramount Plus Through Amazon Prime Video Channels
If you subscribed to Paramount Plus through Amazon Prime Video Channels, you’ll need to cancel through your Amazon account.
* Step 1: Go to Amazon Website:
* Open your web browser and go to the Amazon website: [https://www.amazon.com/](https://www.amazon.com/)
* Sign in to your Amazon account.
* Step 2: Access Your Prime Video Channels:
* Hover over “Account & Lists” in the upper right-hand corner of the screen. A drop-down menu will appear.
* Click on “Your Memberships & Subscriptions” from the drop-down menu.
* Alternatively, you can go directly to: [https://www.amazon.com/gp/video/subscriptions/manage](https://www.amazon.com/gp/video/subscriptions/manage)
* Step 3: Find Your Paramount Plus Subscription:
* A list of your active subscriptions will be displayed. Find the “Paramount Plus” subscription in the list under “Prime Video Channels”.
* Step 4: Cancel the Subscription:
* Click on the “Cancel Subscription” button next to the “Paramount Plus” subscription.
* You may be asked to confirm your cancellation.
* Follow the on-screen prompts to complete the cancellation process.
* Step 5: Check for Confirmation:
* You should receive a confirmation email from Amazon regarding your cancellation. Check your email inbox (and spam folder) to ensure you’ve received it. You can also return to the “Your Memberships & Subscriptions” section to verify that Paramount Plus is no longer listed as an active subscription.
4. Cancelling Paramount Plus Through Google Play (Android Devices)
If you subscribed to Paramount Plus through the Google Play Store on your Android device, you’ll need to cancel through your Google account.
* Step 1: Open the Google Play Store App:
* On your Android device, open the Google Play Store app.
* Step 2: Access Account Settings:
* Tap on your profile icon in the upper right-hand corner of the screen.
* Tap on “Payments & subscriptions”.
* Tap on “Subscriptions”.
* Step 3: Find Your Paramount Plus Subscription:
* A list of your active subscriptions will be displayed. Find the “Paramount Plus” subscription in the list.
* Step 4: Cancel the Subscription:
* Tap on the “Paramount Plus” subscription.
* Tap on “Cancel subscription”.
* Follow the on-screen instructions to confirm your cancellation. You may be asked to provide a reason for cancelling.
* Step 5: Check for Confirmation:
* You should receive a confirmation email from Google Play regarding your cancellation. Check your email inbox (and spam folder) to ensure you’ve received it. You can also return to the “Subscriptions” section in the Google Play Store to verify that Paramount Plus is no longer listed as an active subscription.
5. Cancelling Paramount Plus Through Roku
If you subscribed to Paramount Plus through your Roku device, you’ll need to cancel through your Roku account.
* Step 1: Access Your Roku Account:
* On your computer or mobile device, open your web browser and go to the Roku website: [https://my.roku.com/](https://my.roku.com/)
* Sign in to your Roku account.
* Step 2: Manage Your Subscriptions:
* Once logged in, click on “Manage your subscriptions”.
* Alternatively, navigate to “Subscriptions” from your account dashboard.
* Step 3: Find Your Paramount Plus Subscription:
* A list of your active subscriptions will be displayed. Find the “Paramount Plus” subscription in the list.
* Step 4: Cancel the Subscription:
* Click on the “Unsubscribe” button next to the “Paramount Plus” subscription.
* Confirm your cancellation by following the on-screen prompts.
* Step 5: Check for Confirmation:
* You should receive a confirmation email from Roku regarding your cancellation. Check your email inbox (and spam folder) to ensure you’ve received it. You can also return to the “Manage your subscriptions” section to verify that Paramount Plus is no longer listed as an active subscription.
6. Cancelling Paramount Plus Through Your Mobile Provider (e.g., T-Mobile)
If you subscribed to Paramount Plus through your mobile provider (e.g., T-Mobile), the cancellation process will vary depending on the provider. Generally, you’ll need to cancel through your mobile provider’s website or app.
* Step 1: Access Your Mobile Provider Account:
* Go to your mobile provider’s website or open their mobile app.
* Sign in to your account.
* Step 2: Find Your Add-ons or Services:
* Look for a section related to add-ons, services, or subscriptions.
* Step 3: Locate Paramount Plus:
* Find the “Paramount Plus” subscription in the list of add-ons or services.
* Step 4: Cancel the Subscription:
* Follow the instructions provided by your mobile provider to cancel the Paramount Plus subscription. This might involve clicking a “Cancel” button or contacting customer support.
* Step 5: Check for Confirmation:
* You should receive a confirmation email or SMS message from your mobile provider regarding your cancellation. Check your email inbox (and spam folder) or your text message history to ensure you’ve received it. You can also return to the add-ons or services section of your account to verify that Paramount Plus is no longer listed.
Troubleshooting Common Cancellation Issues
* Can’t Find the Cancellation Option: If you’re having trouble finding the cancellation option on the Paramount Plus website, double-check that you’re logged in to the correct account. Also, make sure you’re not trying to cancel through Paramount Plus directly if you subscribed through a third party (like Apple or Amazon).
* Still Being Charged After Cancellation: If you’re still being charged after cancelling, double-check your cancellation confirmation email and the date your subscription was supposed to end. Contact Paramount Plus customer support or the third-party provider you subscribed through if the charges are incorrect.
* Forgotten Password: If you’ve forgotten your Paramount Plus password, use the “Forgot Password” link on the sign-in page to reset it.
* Technical Glitches: If you’re experiencing technical glitches on the website or app, try clearing your browser’s cache and cookies or restarting your device.
Contacting Paramount Plus Customer Support
If you’re having trouble cancelling your subscription or have any billing issues, you can contact Paramount Plus customer support:
* Website: Visit the Paramount Plus help center: [https://help.paramountplus.com/](https://help.paramountplus.com/)
* Social Media: You can also try reaching out to Paramount Plus on social media platforms like Twitter or Facebook.
Conclusion
Cancelling your Paramount Plus subscription doesn’t have to be a hassle. By following these step-by-step instructions tailored to your specific subscription method, you can easily cancel your account and avoid unwanted charges. Remember to always confirm your cancellation and keep the confirmation email for your records. If you encounter any issues, don’t hesitate to contact Paramount Plus customer support for assistance.