How to Change Your Candy Crush Account: A Comprehensive Guide

Candy Crush Saga, the endlessly popular match-three puzzle game, has captivated millions worldwide. Whether you’re a seasoned player or a casual enthusiast, there might come a time when you need to change your Candy Crush account. Perhaps you want to switch to a different Facebook profile, migrate your progress to a new device, or simply start fresh with a new King account. Whatever the reason, understanding how to change your account is crucial for a seamless and enjoyable gaming experience.

This comprehensive guide will walk you through the various methods for changing your Candy Crush account, providing detailed step-by-step instructions and troubleshooting tips to ensure a smooth transition. We’ll cover everything from disconnecting from Facebook to creating a new King account and migrating your progress.

## Understanding Candy Crush Account Options

Before diving into the how-to, it’s essential to understand the different account options available in Candy Crush Saga. Your game progress can be linked to one of the following:

* **Facebook Account:** Connecting your game to Facebook allows you to sync your progress across multiple devices, compete with friends on leaderboards, and send/receive lives and boosters.
* **King Account:** King is the developer of Candy Crush Saga, and creating a King account provides an alternative way to save your progress and sync it across devices. It also grants access to exclusive in-game events and rewards.
* **Guest Account:** Playing as a guest means your progress is stored locally on your device. This is the least secure option, as you risk losing your progress if you uninstall the game or switch devices without linking to a Facebook or King account.

The method you’ll use to change your account depends on which option you’re currently using and what you want to switch to.

## Method 1: Disconnecting from Facebook

If your Candy Crush Saga is currently connected to your Facebook account and you want to disconnect it, follow these steps:

**Step 1: Access the Game Settings**

1. Open the Candy Crush Saga app on your device.
2. Look for the **Settings** icon. This usually looks like a gear or cogwheel and is typically located on the game’s main screen or within a sub-menu. Tap on it.

**Step 2: Locate the ‘Account’ or ‘Profile’ Section**

Within the Settings menu, you’ll need to find the section related to your account or profile. The exact wording may vary slightly depending on your game version, but common options include:

* **Account**
* **Profile**
* **My Account**
* **Login & Security**

Tap on the appropriate option to proceed.

**Step 3: Disconnect from Facebook**

In the Account/Profile section, you should see an option related to Facebook. This might be labeled as:

* **Connected to Facebook**
* **Facebook Connect**
* **Login with Facebook**

If you’re already connected, you’ll usually see a button or link that says something like:

* **Disconnect**
* **Log Out**
* **Remove Facebook Connection**

Tap on this option to disconnect your Candy Crush Saga account from Facebook.

**Step 4: Confirm Disconnection**

The game will likely ask you to confirm that you want to disconnect from Facebook. This is to prevent accidental disconnections. Carefully read the confirmation message and tap **Confirm** or **Yes** to proceed.

**Step 5: Restart the Game (Optional)**

In some cases, it might be necessary to restart the Candy Crush Saga app for the changes to take effect. Close the app completely and then reopen it. This ensures that the game properly recognizes that you’re no longer connected to Facebook.

**Important Considerations When Disconnecting from Facebook:**

* **Losing Progress:** Disconnecting from Facebook **may** result in losing your game progress if you don’t have a King account or haven’t saved your progress through another method. **Always ensure you have a backup** before disconnecting. The game might prompt you to create a King account before disconnecting – **take advantage of this!**
* **Guest Account:** After disconnecting, you might be playing as a guest. This means your progress is stored locally on your device and is vulnerable to being lost if you uninstall the game.
* **Facebook Permissions:** Disconnecting within the Candy Crush Saga app **might not completely remove** the game’s access to your Facebook data. To fully revoke permissions, you need to go to your Facebook account settings and remove the Candy Crush Saga app from the list of authorized apps (See detailed instructions below).

## Method 2: Switching to a Different Facebook Account

If you want to connect your Candy Crush Saga to a different Facebook account, the process is similar to disconnecting, but you’ll then connect to the new account:

**Step 1: Disconnect from the Existing Facebook Account**

Follow the steps outlined in Method 1 to disconnect your Candy Crush Saga account from the current Facebook account.

**Step 2: Log Out of Facebook on Your Device**

This is a crucial step. Before connecting to a different Facebook account, you need to log out of the Facebook app and/or website on your device. This ensures that Candy Crush Saga will prompt you to log in with the desired account.

1. **Facebook App:** Open the Facebook app and tap on the menu icon (usually three horizontal lines). Scroll down and tap **Log Out**.
2. **Web Browser:** If you’re logged into Facebook in your web browser, go to the Facebook website and log out.

**Step 3: Connect to the New Facebook Account**

1. Open the Candy Crush Saga app.
2. Go to the **Settings** menu (gear icon).
3. Find the **Account** or **Profile** section.
4. Look for the **Connect to Facebook** or **Login with Facebook** option. Tap on it.
5. A Facebook login screen will appear. Enter the email address or phone number and password for the **new** Facebook account you want to connect.
6. You might be asked to grant Candy Crush Saga permissions to access your Facebook profile. Review the permissions carefully and tap **Continue** or **Okay** to proceed.

**Step 4: Confirm Connection**

The game will confirm that you’re now connected to the new Facebook account. Your progress should be synced (if you had progress saved on that Facebook account).

**Important Considerations When Switching Facebook Accounts:**

* **Progress Syncing:** If you have existing Candy Crush Saga progress associated with the new Facebook account, the game will likely sync to that progress. If you want to start completely fresh, you might need to create a new Facebook account specifically for Candy Crush Saga.
* **Friends List:** Your Candy Crush Saga friends list will be based on the friends list of the Facebook account you’re connected to. You’ll see different friends appearing on the leaderboards and be able to send/receive lives from them.
* **Permissions:** Always review the permissions you grant to Candy Crush Saga when connecting to Facebook. Be mindful of what information the game is accessing from your profile.

## Method 3: Creating and Using a King Account

A King account provides an alternative way to save and sync your Candy Crush Saga progress without relying on Facebook. This is a good option if you don’t want to connect your game to your Facebook profile or if you’re experiencing issues with Facebook connectivity.

**Step 1: Access the Game Settings**

1. Open the Candy Crush Saga app.
2. Tap on the **Settings** icon (gear icon).

**Step 2: Look for the ‘Account’ or ‘Profile’ Section**

Within the Settings menu, find the section related to your account. As mentioned before, it might be labeled as:

* **Account**
* **Profile**
* **My Account**
* **Login & Security**

Tap on the appropriate option.

**Step 3: Create a King Account (If You Don’t Have One)**

If you don’t already have a King account, you should see an option to create one. This might be labeled as:

* **Create Account**
* **Sign Up**
* **Register**

Tap on this option.

**Step 4: Provide Your Information**

You’ll be prompted to enter your information to create a King account. This typically includes:

* **Email Address:** A valid email address that you have access to.
* **Password:** A strong and unique password.

Some games might also ask for your date of birth or other details.

**Step 5: Verify Your Email Address**

After submitting your information, King will likely send a verification email to the email address you provided. Check your inbox (and spam folder) for the verification email and click on the link within it to verify your account.

**Step 6: Connect Your Game to Your King Account**

Once your King account is created and verified, go back to the Candy Crush Saga app and navigate to the **Account** or **Profile** section in the Settings menu.

Look for an option to **Login with King** or **Connect to King**. Tap on it and enter your King account email address and password.

**Step 7: Confirm Connection**

The game will confirm that you’re now connected to your King account. Your progress should be saved and synced to your King account.

**Important Considerations When Using a King Account:**

* **Email Address Security:** Make sure to use a strong password for your King account and keep your email address secure. This will prevent unauthorized access to your game progress.
* **Progress Syncing:** Once connected to a King account, your progress will be automatically synced across multiple devices as long as you log in with the same King account credentials.
* **King Account Benefits:** King accounts often provide access to exclusive in-game events, rewards, and promotions. Keep an eye out for these benefits.

## Method 4: Transferring Progress Between Devices

One of the most common reasons for changing accounts is to transfer your progress to a new device. This is easily done if you’re connected to either Facebook or a King account.

**Scenario 1: Using Facebook**

1. **On Your Old Device:** Make sure your Candy Crush Saga is connected to your Facebook account (as described in Method 1). Ensure your game is synced completely.
2. **On Your New Device:** Install Candy Crush Saga on your new device.
3. Open the game and go to the **Settings** menu (gear icon).
4. Find the **Account** or **Profile** section.
5. Tap on **Connect to Facebook** or **Login with Facebook**.
6. Enter the email address and password for the **same** Facebook account you used on your old device.
7. The game will automatically sync your progress from your Facebook account to your new device.

**Scenario 2: Using a King Account**

1. **On Your Old Device:** Make sure your Candy Crush Saga is connected to your King account (as described in Method 3). Ensure your game is synced completely.
2. **On Your New Device:** Install Candy Crush Saga on your new device.
3. Open the game and go to the **Settings** menu (gear icon).
4. Find the **Account** or **Profile** section.
5. Tap on **Login with King** or **Connect to King**.
6. Enter the email address and password for your King account.
7. The game will automatically sync your progress from your King account to your new device.

**Important Considerations When Transferring Progress:**

* **Internet Connection:** Ensure you have a stable internet connection on both devices during the syncing process. This will prevent errors and ensure that your progress is transferred correctly.
* **Same Game Version:** Make sure you’re running the same version of Candy Crush Saga on both devices. If the versions are different, the syncing process might not work properly.
* **Game Updates:** Before transferring your progress, check for any available game updates on both devices. Updating to the latest version can resolve compatibility issues.

## Method 5: Starting a New Game (Resetting Progress)

Sometimes, you might want to start Candy Crush Saga from scratch, essentially resetting your progress. This is useful if you want to replay the early levels or if you’re experiencing issues with your current game state. **Be warned: this will erase your current progress!**

Unfortunately, there’s no built-in “reset” button in Candy Crush Saga. However, you can achieve a similar result by following these steps:

**Step 1: Disconnect from Facebook and/or King Account**

If your game is connected to Facebook or a King account, disconnect it using the methods described earlier in this guide. This is crucial to prevent your existing progress from being synced back to the game.

**Step 2: Clear Game Data (Android)**

On Android devices, you can clear the game data to essentially reset the game to its initial state.

1. Go to your device’s **Settings** menu.
2. Tap on **Apps** or **Application Manager**.
3. Find Candy Crush Saga in the list of installed apps.
4. Tap on Candy Crush Saga.
5. Tap on **Storage**.
6. Tap on **Clear Data** and **Clear Cache**. (Clearing data will delete your game progress. Clearing cache only deletes temporary files).

**Step 3: Delete and Reinstall the Game (iOS and Android)**

If you’re on an iOS device or if clearing data on Android doesn’t completely reset the game, you can try deleting and reinstalling the game.

1. **Delete the Game:** Uninstall Candy Crush Saga from your device.
2. **Reinstall the Game:** Go to the App Store (iOS) or Google Play Store (Android) and reinstall Candy Crush Saga.

**Step 4: Start a New Game**

Open the game after reinstalling it. You should be presented with the initial setup screens, as if you’re playing the game for the first time. You can now start a new game from level 1.

**Important Considerations When Resetting Progress:**

* **Permanent Loss of Progress:** Resetting your progress will permanently delete your current game data. Make sure you’re absolutely certain you want to do this before proceeding.
* **In-App Purchases:** In some cases, in-app purchases might be tied to your account and may not be transferable to a new game. Contact King’s support team if you have any concerns about losing your purchases.
* **Guest Account:** When you start a new game, you’ll initially be playing as a guest. Consider creating a new King account or connecting to a different Facebook account to save your new progress.

## Troubleshooting Common Account Issues

Changing your Candy Crush Saga account can sometimes be tricky, and you might encounter some common issues. Here are some troubleshooting tips to help you resolve them:

**1. Incorrect Login Credentials:**

* **Facebook:** Double-check that you’re entering the correct email address or phone number and password for your Facebook account. If you’ve forgotten your password, use the “Forgot Password” link on the Facebook login screen to reset it.
* **King Account:** Ensure you’re using the correct email address and password for your King account. If you’ve forgotten your password, use the “Forgot Password” link on the King login screen.

**2. Syncing Problems:**

* **Internet Connection:** Make sure you have a stable internet connection. Try restarting your Wi-Fi router or switching to a mobile data connection.
* **Game Version:** Ensure you’re running the latest version of Candy Crush Saga. Check for updates in the App Store or Google Play Store.
* **Server Issues:** Sometimes, King’s servers might be experiencing temporary issues. Check the Candy Crush Saga community forums or social media channels for any announcements about server outages.

**3. Facebook Connection Problems:**

* **Facebook App Permissions:** Ensure that Candy Crush Saga has the necessary permissions to access your Facebook profile. Go to your Facebook account settings and check the list of authorized apps. Make sure Candy Crush Saga is listed and that it has the required permissions.
* **Facebook Login Issues:** Try logging out of Facebook on your device and then logging back in. This can sometimes resolve connection problems.
* **Third-Party Apps:** Some third-party apps or browser extensions might interfere with Facebook connectivity. Try disabling any such apps or extensions and see if that resolves the issue.

**4. Lost Progress:**

* **Check Account Connections:** Verify that your game is connected to either Facebook or a King account. If you’re playing as a guest, your progress might be stored locally on your device and could be lost if you uninstall the game.
* **Contact Support:** If you’ve lost your progress despite being connected to Facebook or a King account, contact King’s support team for assistance. They might be able to help you recover your progress.

## Advanced Tips and Tricks

* **Multiple Accounts:** While not officially supported, some players use app cloning tools (available on Android) to run multiple instances of Candy Crush Saga on a single device, each connected to a different account. This is technically against the terms of service, so proceed with caution.
* **Backing Up Game Data (Android – Advanced):** Rooted Android users can use backup tools to create complete backups of their game data. This allows them to restore their progress even if they reset their device or uninstall the game. However, rooting your device can void your warranty and carries some risks.
* **Contacting King Support:** If you encounter any issues that you can’t resolve on your own, don’t hesitate to contact King’s support team. They can provide personalized assistance and help you troubleshoot complex problems. You can usually find a link to their support page within the game’s settings menu or on the King website.

## Removing Candy Crush Saga App from Facebook

If you wish to completely remove Candy Crush Saga’s access to your Facebook information, you can do so by following these steps:

**Step 1: Log into Facebook**

Log into your Facebook account through a web browser (on a computer or mobile device) or the Facebook app.

**Step 2: Access Settings & Privacy**

Click on the dropdown arrow in the top right corner of the Facebook page (on a computer) or tap the menu icon (three horizontal lines) in the Facebook app.

Select “Settings & Privacy” and then click on “Settings.”

**Step 3: Go to Apps and Websites**

In the left sidebar (on a computer) or scroll down (in the app), find and click on “Apps and Websites.”

**Step 4: Find Candy Crush Saga**

You’ll see a list of apps and websites that you’ve logged into with Facebook. Find Candy Crush Saga in the list. You might need to scroll or use the search bar to find it.

**Step 5: Remove the App**

Check the box next to Candy Crush Saga. A “Remove” button will appear. Click on or tap the “Remove” button.

**Step 6: Confirm Removal**

Facebook will ask you to confirm that you want to remove Candy Crush Saga. It might also give you the option to delete all posts, photos, and videos that the app may have posted on your timeline. Select the options you want and then click on “Remove” or “Confirm.”

**Step 7: Removal Complete**

Candy Crush Saga is now removed from your list of apps and websites. It no longer has access to your Facebook information. Note that this **does not** delete your game progress, but it does prevent the app from accessing your Facebook profile.

## Conclusion

Changing your Candy Crush Saga account might seem daunting, but by following the steps outlined in this guide, you can easily manage your account connections, transfer your progress between devices, or even start a new game from scratch. Remember to always back up your progress and keep your account credentials secure to ensure a smooth and enjoyable gaming experience. Whether you’re switching Facebook accounts, creating a King account, or simply troubleshooting connectivity issues, understanding these methods will empower you to take control of your Candy Crush Saga journey. Happy crushing!