How to Change Your DAZN Payment Method: A Comprehensive Guide

DAZN has become a go-to streaming platform for sports enthusiasts worldwide, offering a vast array of live and on-demand sporting events. Like any subscription service, managing your payment method is a crucial aspect of your user experience. Whether you’ve switched banks, want to use a different card, or prefer a different payment method altogether, DAZN makes it relatively straightforward to update your payment information. This comprehensive guide will walk you through the process step-by-step, ensuring you can continue enjoying your favorite sports without interruption.

Why Might You Need to Change Your DAZN Payment Method?

There are several reasons why you might find yourself needing to update your DAZN payment method:

• Expired Credit/Debit Card: The most common reason is that your current card has expired, and you need to update with your new card details to avoid any interruption to your subscription.
• New Bank Account: You might have switched banks and need to use a card linked to your new account.
• Fraud Concerns: If you suspect your card details have been compromised, changing the payment method to a new card or another method adds a layer of security.
• Preferred Payment Method: You might decide you prefer to use a different payment option, such as PayPal or another method supported by DAZN.
• Managing Multiple Subscriptions: Keeping track of which card is associated with which subscription can be made easier by consolidating payments.
• Avoiding Auto-Renewal Issues: Ensuring your payment details are up-to-date can prevent issues with automatic renewals and continued access to DAZN content.

Understanding the DAZN Payment Options

Before diving into the steps, it’s important to know what payment methods DAZN typically accepts. While specific options might vary slightly by region, common methods include:

• Credit Cards: Visa, Mastercard, American Express, and other major credit cards are widely accepted.
• Debit Cards: Cards linked to your bank account, usually Visa or Mastercard, are generally supported.
• PayPal: A popular online payment processor.
• Direct Debit: In some regions, you may be able to pay directly from your bank account.
• Gift Cards: Some retailers offer DAZN gift cards, which can be used to pay for a subscription.
• In-App Purchases: If you subscribed through an app store (like Apple App Store or Google Play Store), your payment method will be managed through those platforms.
• Mobile Payments: Specific mobile payment options might be available in certain locations.

Always verify which payment methods are available in your specific region on the DAZN website or app.

Step-by-Step Guide to Changing Your DAZN Payment Method

The process for changing your DAZN payment method is generally consistent across different devices. However, there may be minor variations depending on whether you’re using the web browser or the mobile app. Here are detailed steps for both:

Method 1: Changing Payment Method via Web Browser

This method is applicable if you typically use DAZN through your computer’s web browser (e.g., Chrome, Firefox, Safari, Edge). Here’s how to do it:

1. Open Your Web Browser and Go to the DAZN Website:
   • Launch your preferred web browser.
   • In the address bar, type www.dazn.com and press Enter to go to the official DAZN website.
2. Log into Your DAZN Account:
   • Locate the ‘Sign In’ or ‘Log In’ button, usually found at the top right-hand corner of the page.
   • Click on ‘Sign In’.
   • Enter your registered email address and password.
   • Click ‘Sign In’ to access your account.
3. Navigate to Your Account Settings:
   • Once logged in, look for your user profile icon or name, typically in the top right corner.
   • Click on your profile icon/name to open a dropdown menu.
   • In the dropdown menu, select ‘My Account’ or ‘Settings’. This usually takes you to your account dashboard.
4. Find the Payment Information Section:
   • Within your account dashboard, look for a section labeled ‘Payment’, ‘Payment Details’, ‘Subscription’, or similar. This may be found under a ‘Subscription’ tab or under the ‘Billing’ option.
   • Click on the ‘Payment’ section to view your current payment information.
5. Change Your Payment Method:
   • Within the ‘Payment’ section, you will see your current payment details.
   • Look for an option to ‘Change Payment Method,’ ‘Update Payment Details,’ or ‘Add New Payment Method.’
   • Click on that option.
   • You’ll likely be presented with a form to enter your new payment information.
   • Fill out all the required fields, which may include your new card number, expiry date, CVV (security code), and billing address.
   • If you want to switch to PayPal, follow the on-screen instructions, which usually involve logging into your PayPal account.
   • If you want to use other payment methods follow the relevant on screen prompts.
6. Verify and Save Your Changes:
   • Double-check all the new payment information you’ve entered to make sure it is correct.
   • Click on ‘Save Changes,’ ‘Update,’ or a similarly named button to finalize the change.
   • You may receive a confirmation message or email confirming your payment method update.

Method 2: Changing Payment Method via the DAZN Mobile App

This method applies if you primarily access DAZN via its mobile app on your smartphone or tablet (iOS or Android). The steps are very similar to the web browser method, but with a mobile interface:

1. Open the DAZN Mobile App:
   • Locate the DAZN app icon on your device.
   • Tap the icon to launch the app.
2. Log into Your DAZN Account (If Needed):
   • If you’re not already logged in, you will be prompted to sign in.
   • Enter your registered email address and password.
   • Tap ‘Sign In’ to log into your account.
3. Navigate to Your Account Settings:
   • Tap on your user profile icon or name, which is usually located in one of the corners of the app. The placement may vary slightly depending on the device.
   • Tap on your profile icon/name to access the menu options.
   • Tap on ‘My Account’ or ‘Settings’. This is usually found within the user profile menu and may be identified with a gear or similar icon.
4. Find the Payment Information Section:
   • In your account settings, scroll or navigate through the menu items to find ‘Payment Details’, ‘Billing’, ‘Subscription’ or a section related to your payment method.
   • Tap on the relevant option to access your payment settings.
5. Change Your Payment Method:
   • Here you will find your current payment method information displayed.
   • Tap the option to ‘Change Payment Method’, ‘Update Payment’, or ‘Add New Payment Method’.
   • Enter your new payment information in the provided fields, such as your new card number, expiry date, CVV, and billing address.
   • If you are switching to PayPal, follow the prompts that direct you to your PayPal account.
   • If you are using other payment methods, follow the on screen instructions.
6. Verify and Save Your Changes:
   • Carefully review your new payment information for accuracy.
   • Tap on ‘Save Changes’, ‘Update’, or a similar button to save the new payment information.
   • The app may display a confirmation message or send you an email to confirm your changes.

Important Note for App Store Subscriptions

If you initially subscribed to DAZN via the Apple App Store (iOS) or the Google Play Store (Android), the process for changing your payment method is handled through those platforms directly. Here’s how it works:

For Apple App Store Subscriptions (iOS):

• Open the Settings app on your iPhone or iPad.
• Tap on your name at the top of the settings menu.
• Tap on ‘Payment & Shipping’.
• You may need to authenticate with your Apple ID.
• Tap on your existing payment method or tap ‘Add Payment Method’ if there isn’t one already.
• Update or add your desired payment information.
• Tap ‘Done’ or ‘Save’ when finished.

For Google Play Store Subscriptions (Android):

• Open the Google Play Store app on your Android device.
• Tap on your profile icon (your picture or first initial) at the top right.
• Tap on ‘Payments & Subscriptions’.
• Tap on ‘Payment Methods’.
• Tap on your current payment method to edit or select ‘Add a Payment Method’.
• Enter your updated payment details.
• Tap ‘Save’ or the equivalent to complete.

In both cases, the payment method change will apply to all subscriptions managed by that app store account.

Troubleshooting Common Issues

While changing your payment method on DAZN is usually straightforward, you might encounter some common issues:

• Payment Method Not Accepted: This can happen if the card details are entered incorrectly, the card is expired, or the card issuer is blocking the transaction. Double-check the card details and ensure the card is valid. If the issue persists, contact your bank or card provider or try another payment method.
• Unable to Save Changes: If you are having issues saving your updated payment information, check for error messages that may provide more detail. Try clearing your browser’s cache, cookies, or app data, or try using another browser or device.
• Subscription Remains Active on Old Method: If the payment method was not successfully changed, it may not reflect on your active subscriptions. Double check the updated information is saved correctly. You might need to cancel the existing subscription and subscribe again with the new payment method if changes are not saved correctly.
• DAZN Customer Support: If you continue to experience issues, don’t hesitate to reach out to DAZN’s customer support team for assistance. They can provide guidance specific to your situation. Contact their customer service via their website’s contact page or the ‘Help’ section within the app.
• In-App Purchase Issues: If you’re having trouble updating your payment method through an app store, you might need to contact Apple or Google support for assistance.

Tips for a Smooth Payment Method Change

To ensure a seamless payment method change on DAZN, keep the following tips in mind:

• Double-Check Details: Always verify all the new payment information you’re entering to avoid errors.
• Have Your Details Ready: Before starting the process, have your new card details or other payment information readily accessible.
• Do It in Advance: If you know that your card is about to expire, update your details a few days in advance to prevent any potential disruptions.
• Check for Confirmation: Always confirm that your changes have been saved successfully and that you have received any confirmation emails.
• Ensure the correct payment information is entered correctly. Check that any fields relating to the correct payment method are filled in correctly to avoid issues.

Conclusion

Changing your DAZN payment method is a straightforward process that can be easily completed through the website or mobile app. By following the detailed steps outlined in this guide, you can quickly update your payment information and ensure uninterrupted access to all the exciting sports content DAZN has to offer. Remember to double-check your details, keep your account information updated, and don’t hesitate to contact DAZN’s customer support if you encounter any issues. With the right approach, you can easily manage your payment methods and keep enjoying your favorite sports events on DAZN. Always verify the current steps with DAZN’s customer help pages to ensure the most accurate process.