How to Download and Install the Esselunga App: A Comprehensive Guide

Esselunga, a prominent Italian supermarket chain, offers a user-friendly mobile app that enhances the shopping experience for its customers. The Esselunga app provides numerous benefits, including browsing products, creating shopping lists, checking product availability in your local store, managing your Fidaty card and points, booking delivery slots, and much more. This comprehensive guide will walk you through the step-by-step process of downloading and installing the Esselunga app on your smartphone or tablet, regardless of whether you use an iOS (Apple) or Android device.

Why Use the Esselunga App?

Before diving into the download and installation process, let’s explore the key advantages of using the Esselunga app:

Convenient Shopping: Browse the entire Esselunga product catalog from your mobile device, anytime and anywhere.
Shopping List Management: Create and manage your shopping lists with ease, adding items directly from the product catalog or by manually typing them in.
Product Availability: Check if specific products are in stock at your preferred Esselunga store. This saves you time and avoids unnecessary trips.
Fidaty Card Management: Keep track of your Fidaty card balance, view your points history, and redeem points for rewards.
Delivery Booking: Schedule your grocery delivery slot directly through the app, choosing a time that suits your schedule.
Click and Collect: Order your groceries online and pick them up at your selected Esselunga store, saving you time on in-store shopping.
Exclusive Offers and Promotions: Stay updated on the latest Esselunga offers, discounts, and promotions, ensuring you never miss a deal.
Digital Coupons: Activate and redeem digital coupons directly from the app, saving money on your purchases.
Recipe Ideas: Explore a wide range of recipes and meal ideas, complete with ingredient lists and cooking instructions.
Store Locator: Find the nearest Esselunga store and view its opening hours, address, and contact information.

Downloading the Esselunga App: Step-by-Step Instructions

The Esselunga app is available for both iOS (Apple) and Android devices. Follow the instructions below based on your device’s operating system:

Downloading the Esselunga App on iOS (iPhone/iPad)

Open the App Store: Locate the App Store icon on your iPhone or iPad’s home screen. The icon is typically blue with a white “A” logo. Tap on the icon to open the App Store.
Search for the Esselunga App: Once the App Store is open, tap on the “Search” tab located at the bottom right corner of the screen. In the search bar, type “Esselunga” and tap the “Search” button on your keyboard.
Locate the Official Esselunga App: A list of search results will appear. Look for the official Esselunga app, which usually features the Esselunga logo (a stylized “e” in a green circle). Ensure that the developer listed is “Esselunga S.p.A.”. This is crucial to avoid downloading fake or malicious apps.
Tap the “Get” Button: Once you’ve found the correct app, tap the “Get” button next to the app’s name. The button might also display a price if the app is not free (although the Esselunga app is free to download and use).
Confirm the Download: After tapping “Get,” you might be prompted to confirm the download using your Apple ID password, Touch ID (fingerprint), or Face ID (facial recognition). Use your preferred method to authorize the download.
Wait for the Download to Complete: The app will now begin downloading to your device. A progress indicator will appear on the app icon on your home screen. The download time will depend on your internet connection speed and the size of the app.
Tap the “Open” Button: Once the download is complete, the “Get” button will change to an “Open” button. Tap the “Open” button to launch the Esselunga app. Alternatively, you can find the Esselunga app icon on your home screen and tap it to open the app.

Downloading the Esselunga App on Android (Smartphone/Tablet)

Open the Google Play Store: Locate the Google Play Store icon on your Android device’s home screen or in the app drawer. The icon is typically a multicolored triangle. Tap on the icon to open the Google Play Store.
Search for the Esselunga App: Once the Google Play Store is open, tap on the search bar at the top of the screen. Type “Esselunga” and tap the “Search” button on your keyboard.
Locate the Official Esselunga App: A list of search results will appear. Look for the official Esselunga app, which usually features the Esselunga logo (a stylized “e” in a green circle). Ensure that the developer listed is “Esselunga S.p.A.”. This is crucial to avoid downloading fake or malicious apps.
Tap the “Install” Button: Once you’ve found the correct app, tap the “Install” button next to the app’s name.
Accept Permissions (If Required): The Google Play Store might ask you to grant the app certain permissions, such as access to your location, camera, or contacts. Review the permissions carefully and tap “Accept” if you are comfortable granting them. The app needs these permissions to function correctly, such as finding nearby stores (location) or scanning barcodes (camera).
Wait for the Download and Installation to Complete: The app will now begin downloading and installing on your device. A progress indicator will appear on the app icon on your home screen or in the Google Play Store. The download and installation time will depend on your internet connection speed and the size of the app.
Tap the “Open” Button: Once the download and installation are complete, the “Install” button will change to an “Open” button. Tap the “Open” button to launch the Esselunga app. Alternatively, you can find the Esselunga app icon on your home screen or in the app drawer and tap it to open the app.

Initial Setup and Configuration

After successfully downloading and installing the Esselunga app, you’ll need to perform some initial setup and configuration steps:

Open the App: Launch the Esselunga app by tapping its icon on your home screen or in your app drawer.
Grant Permissions (If Prompted): The app may ask for certain permissions, such as access to your location or notifications. Grant the necessary permissions to allow the app to function properly. Allowing location services, for example, lets the app find nearby Esselunga stores. Enabling notifications allows the app to inform you of special offers.
Login or Register: If you already have an Esselunga account (e.g., for online shopping or Fidaty card registration), enter your login credentials (username and password) to log in. If you don’t have an account, tap the “Register” or “Sign Up” button and follow the on-screen instructions to create a new account. You will likely need to provide your name, email address, and a password. You may also need to verify your email address by clicking on a link sent to your inbox.
Link Your Fidaty Card (Optional): If you have a Fidaty card, you can link it to your account in the app. This allows you to track your points, view your balance, and redeem points for rewards directly from the app. Look for a section in the app settings or profile that allows you to link your Fidaty card. You will typically need to enter the card number and any other required information.
Set Your Preferred Store (Optional): You can set your preferred Esselunga store in the app settings. This will allow the app to display product availability and offers specific to that store. It also simplifies the process of ordering groceries for Click and Collect or delivery.
Explore the App Features: Take some time to explore the various features of the app, such as browsing products, creating shopping lists, checking product availability, and booking delivery slots. Familiarize yourself with the app’s interface and navigation to make the most of its functionalities.

Troubleshooting Common Issues

While the download and installation process is generally straightforward, you might encounter some common issues. Here are some troubleshooting tips:

App Won’t Download:
- Check your internet connection: Ensure that you have a stable Wi-Fi or mobile data connection.
- Check your device storage: Make sure that you have enough free storage space on your device to download and install the app. Delete unnecessary files or apps to free up space.
- Restart your device: Sometimes, a simple restart can resolve temporary software glitches.
- Clear the App Store/Google Play Store cache: Clearing the cache can sometimes resolve download issues. In Android, go to Settings > Apps > Google Play Store > Storage > Clear Cache. The process for iOS is similar; you may need to offload or uninstall/reinstall the App Store.
App Won’t Install:
- Check your device compatibility: Ensure that your device meets the minimum system requirements for the Esselunga app. Check the app’s description in the App Store or Google Play Store for compatibility information.
- Restart your device: As with download issues, restarting can sometimes resolve installation problems.
- Check for software updates: Make sure that your device’s operating system (iOS or Android) is up to date. Outdated software can sometimes cause compatibility issues with new apps.
App Crashes or Freezes:
- Close and reopen the app: Force-close the app and then reopen it to see if the issue is resolved.
- Restart your device: A device restart can often resolve temporary software glitches.
- Update the app: Check for updates in the App Store or Google Play Store and install any available updates. App updates often include bug fixes and performance improvements.
- Clear the app’s cache (Android): Clearing the app’s cache can sometimes resolve crashing or freezing issues. Go to Settings > Apps > Esselunga > Storage > Clear Cache.
- Reinstall the app: If all else fails, uninstall the app and then reinstall it from the App Store or Google Play Store. This will ensure that you have a fresh copy of the app with the latest updates.
Login Issues:
- Verify your login credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not enabled.
- Reset your password: If you have forgotten your password, use the “Forgot Password” option to reset it. Follow the instructions sent to your email address to create a new password.
- Check your internet connection: A stable internet connection is required to log in to the app.
Fidaty Card Linking Problems:
- Verify the card number: Double-check that you are entering the correct Fidaty card number.
- Contact Esselunga customer support: If you are still having trouble linking your card, contact Esselunga customer support for assistance. They can help you troubleshoot the issue and ensure that your card is properly linked to your account.

Tips for Using the Esselunga App Effectively

Here are some tips to help you use the Esselunga app effectively and enhance your shopping experience:

Create Shopping Lists: Use the app to create and manage your shopping lists. This will help you stay organized and avoid forgetting items when you go to the store. You can add items directly from the product catalog or by manually typing them in. Share your shopping lists with family members or roommates to collaborate on grocery shopping.
Check Product Availability: Before heading to the store, use the app to check the availability of specific products. This will save you time and avoid unnecessary trips if the items you need are out of stock.
Take Advantage of Offers and Promotions: Regularly check the app for exclusive offers, discounts, and promotions. Activate digital coupons to save money on your purchases. Set up notifications to be alerted when new offers become available.
Use the Store Locator: Use the store locator feature to find the nearest Esselunga store and view its opening hours, address, and contact information. Get directions to the store using your device’s navigation app.
Book Delivery Slots: Schedule your grocery delivery slot directly through the app, choosing a time that suits your schedule. Track the status of your delivery in real-time.
Explore Recipe Ideas: Browse the app’s recipe section for meal ideas and cooking inspiration. Find recipes based on your dietary preferences and available ingredients.
Manage Your Fidaty Card: Keep track of your Fidaty card balance and view your points history. Redeem your points for rewards directly from the app.
Enable Notifications: Turn on notifications to receive alerts about special offers, order updates, and other important information. Customize your notification preferences to receive only the alerts that are most relevant to you.
Keep the App Updated: Regularly check for updates in the App Store or Google Play Store and install any available updates. App updates often include bug fixes, performance improvements, and new features.
Provide Feedback: If you encounter any issues or have suggestions for improvement, provide feedback to Esselunga through the app or their website. Your feedback can help them improve the app and make it even more useful for other customers.

Conclusion

The Esselunga app is a valuable tool that can significantly enhance your shopping experience. By following the step-by-step instructions in this guide, you can easily download and install the app on your iOS or Android device. With its numerous features and benefits, the Esselunga app will help you save time, money, and effort on your grocery shopping. So, download the app today and start enjoying a more convenient and efficient shopping experience!