How to Get SPID with Your Electronic Identity Card (CIE): A Comprehensive Guide

In Italy, the Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System, is crucial for accessing a wide array of online services offered by the Italian government and participating private entities. SPID simplifies interactions with public administration, allowing you to manage everything from healthcare appointments to tax returns online. One of the easiest and most secure ways to obtain SPID is using your Carta d’Identità Elettronica (CIE), or Electronic Identity Card.

This comprehensive guide provides a detailed, step-by-step walkthrough of how to get SPID using your CIE, ensuring a smooth and efficient process. We’ll cover everything from the necessary prerequisites to troubleshooting common issues, helping you navigate the digital landscape with ease.

What is SPID and Why Do You Need It?

SPID is a single digital identity that allows you to access online services using the same username and password. Think of it as a digital key that unlocks the door to various online services, eliminating the need to remember multiple credentials.

Here are some of the key benefits of having SPID:

• Access to Online Public Services: Manage your taxes, request certificates, access healthcare services, enroll in school, and much more.
• Simplified Bureaucracy: Reduce paperwork and streamline your interactions with public administration.
• Secure Transactions: SPID ensures secure access to sensitive information, protecting your personal data.
• Convenience: Access services from anywhere with an internet connection, 24/7.
• Time Saving: Avoid long queues and save time by completing tasks online.

What is CIE and How Does It Work for SPID?

The CIE is the Italian Electronic Identity Card, equipped with a microchip that contains your personal data and a digital certificate. This digital certificate can be used to authenticate your identity online, including for SPID activation. Using CIE for SPID activation is generally considered more secure and straightforward compared to other methods.

The CIE offers two levels of security for SPID activation:

• Level 1: Username and password.
• Level 2: Username, password, and a one-time code generated by the CIE app or a card reader. This provides a higher level of security.

Prerequisites for Getting SPID with CIE

Before you begin the SPID activation process with your CIE, ensure you have the following:

• Valid CIE: Your CIE must be valid and not expired.
• CIE PIN Codes: When you received your CIE, you were given two PIN codes: one for PIN1 and one for PIN2. These are crucial for authentication. If you’ve lost them, you’ll need to request new ones from your municipality.
• NFC-Enabled Smartphone or Card Reader: You’ll need either an NFC-enabled smartphone or a compatible smart card reader to communicate with the CIE’s microchip. NFC (Near Field Communication) allows your phone to wirelessly read the data on the CIE. Card readers connect to your computer via USB.
• CIE ID App (for Smartphones): If you’re using a smartphone, you need to download and install the official “CIE ID” app, available on both the Apple App Store (iOS) and Google Play Store (Android).
• Computer (Optional, for Card Readers): If you’re using a card reader, you’ll need a computer with a USB port and the appropriate drivers installed (usually provided by the card reader manufacturer).
• Email Address: A valid email address to receive important notifications and confirmation emails.
• Mobile Phone Number: A valid Italian mobile phone number for identity verification.

Step-by-Step Guide to Getting SPID with CIE

Here’s a detailed, step-by-step guide to activating your SPID using your CIE:

Step 1: Choose a SPID Identity Provider (Gestore di Identità Digitale)

The first step is to select a SPID Identity Provider (IdP), also known as a Gestore di Identità Digitale. These are private companies accredited by the Italian government to issue and manage SPID identities. Some of the most popular IdPs include:

• Aruba ID: Known for its speed and ease of use.
• InfoCert ID: Offers a range of digital signature and identity services.
• IntesaID: A reliable provider with a strong focus on security.
• Lepida ID: Popular in the Emilia-Romagna region.
• Namirial ID: Offers a variety of digital identity solutions.
• PosteID: Provided by Poste Italiane, the Italian postal service, and widely used.

Consider factors such as ease of use, customer support, and any specific features offered when choosing an IdP. Most IdPs offer SPID for free, but some may offer premium services at a cost. For this example, we’ll use PosteID, but the general steps are similar for other providers.

Step 2: Register on the Chosen Identity Provider’s Website

Visit the website of the IdP you’ve chosen (e.g., https://www.poste.it/spid.html for PosteID) and start the registration process. Look for a button or link that says “Richiedi SPID” (Request SPID) or similar.

You will typically need to provide the following information:

• Your personal details (name, surname, date of birth, etc.).
• Your email address.
• Your mobile phone number.
• A scanned copy or photo of your CIE (front and back).

Follow the on-screen instructions carefully. You’ll likely receive a verification email and/or SMS to confirm your contact information.

Step 3: Choose CIE as Your Identification Method

During the registration process, you will be asked to choose a method for verifying your identity. Select “CIE” or “Electronic Identity Card” as your preferred method. The exact wording may vary depending on the IdP.

Step 4: Prepare Your CIE and Reading Device

Now, it’s time to prepare your CIE and your chosen reading device (smartphone with CIE ID app or card reader).

Using a Smartphone with the CIE ID App:

1. Open the CIE ID app on your smartphone.
2. Ensure NFC is enabled on your phone. This is usually found in your phone’s settings under “Connections” or “Wireless & Networks.”
3. Follow the instructions in the CIE ID app to place your CIE on the back of your phone, near the NFC reader. The app will guide you to the correct position. It usually involves holding the card still against the phone for a few seconds.

Using a Card Reader:

1. Connect your card reader to your computer via USB.
2. Install the necessary drivers for your card reader, if required. These are usually provided by the manufacturer.
3. Insert your CIE into the card reader.

Step 5: Verify Your Identity Using Your CIE

Once your CIE is ready and your reading device is set up, the IdP’s website will prompt you to start the identity verification process. This is where you’ll use your CIE PIN codes and your chosen reading device.

Using a Smartphone with the CIE ID App:

1. In the CIE ID app, you’ll be prompted to enter your PIN1 code. Enter it carefully.
2. The app will then establish a secure connection with your CIE’s microchip and read your personal data.
3. You may be asked to confirm your data.

Using a Card Reader:

1. The IdP’s website will prompt you to install a security certificate or plugin. Follow the instructions to install it.
2. You’ll be prompted to enter your PIN1 code using the card reader’s interface or a pop-up window on your computer.
3. The card reader will then communicate with your CIE’s microchip and read your personal data.
4. You may be asked to confirm your data.

Important: Entering the wrong PIN code too many times (usually three times) will block your CIE. If this happens, you’ll need to request a new CIE from your municipality.

Step 6: Choose Your SPID Credentials (Username and Password)

After successfully verifying your identity, you’ll be prompted to choose your SPID credentials: a username and a password. Choose a strong password that is difficult to guess. Consider using a password manager to store your credentials securely.

Some IdPs may also require you to set up security questions for password recovery.

Step 7: Activate Your SPID

Once you’ve chosen your credentials, you’ll typically receive a confirmation email or SMS with instructions on how to activate your SPID. Follow the instructions carefully to complete the activation process.

This may involve clicking a link in the email or entering a verification code sent to your mobile phone.

Step 8: Set Up Level 2 Security (Optional but Recommended)

While Level 1 security (username and password) is sufficient for some services, it’s highly recommended to set up Level 2 security for added protection. Level 2 security requires you to enter a one-time code generated by the CIE ID app or your card reader in addition to your username and password.

To set up Level 2 security, follow the instructions provided by your IdP. This usually involves downloading and installing a dedicated app (in addition to the CIE ID app) or configuring your card reader to generate one-time codes.

Troubleshooting Common Issues

Here are some common issues you might encounter during the SPID activation process with CIE and how to troubleshoot them:

• CIE Not Recognized:
  • Make sure your CIE is valid and not expired.
  • Ensure your NFC is enabled on your smartphone (if using the CIE ID app).
  • Try repositioning your CIE on the back of your phone or in the card reader.
  • Check if your card reader is properly connected to your computer and that the drivers are installed correctly.
  • Restart your smartphone or computer.
• Incorrect PIN Code:
  • Double-check that you are entering the correct PIN code.
  • Remember that there are two PIN codes: PIN1 and PIN2. Make sure you are entering the correct one when prompted.
  • If you’ve forgotten your PIN codes, you’ll need to request new ones from your municipality.
  • Do not enter random PIN codes, as entering the wrong PIN too many times will block your CIE.
• Problems with the CIE ID App:
  • Make sure you have the latest version of the CIE ID app installed.
  • Clear the app’s cache and data.
  • Uninstall and reinstall the app.
  • Check your smartphone’s compatibility with the CIE ID app.
• Problems with the Card Reader:
  • Ensure your card reader is compatible with your computer’s operating system.
  • Check the card reader’s documentation for troubleshooting tips.
  • Try a different USB port.
  • Contact the card reader manufacturer for support.
• Website Errors:
  • Try a different web browser.
  • Clear your browser’s cache and cookies.
  • Disable any browser extensions that might be interfering with the website.
  • Try again later, as the website may be experiencing temporary issues.
• Email or SMS Verification Issues:
  • Check your spam or junk folder.
  • Make sure you entered the correct email address and mobile phone number during registration.
  • Contact the IdP’s customer support.

Tips for a Smooth SPID Activation

Here are some additional tips to ensure a smooth SPID activation process:

• Read the Instructions Carefully: Pay close attention to the instructions provided by your chosen IdP and the CIE ID app.
• Have All Your Documents Ready: Keep your CIE, PIN codes, email address, and mobile phone handy.
• Choose a Reliable Internet Connection: A stable internet connection is essential for a successful activation.
• Be Patient: The activation process may take some time, so be patient and don’t rush.
• Contact Customer Support: If you encounter any difficulties, don’t hesitate to contact the customer support of your chosen IdP.

Using Your SPID

Once your SPID is activated, you can start using it to access online services. Look for the “Entra con SPID” (Login with SPID) button on participating websites and follow the prompts. You’ll be redirected to your IdP’s login page, where you’ll enter your SPID credentials.

Conclusion

Getting SPID with your Electronic Identity Card (CIE) is a relatively straightforward process that offers a secure and convenient way to access online public services in Italy. By following the steps outlined in this guide and troubleshooting common issues, you can easily obtain your SPID and unlock the benefits of digital citizenship. Remember to choose a reputable Identity Provider, keep your PIN codes safe, and always prioritize security when managing your digital identity. Embrace the digital transformation and simplify your interactions with the Italian government using your SPID!