How to Get Your Personal SPID Aruba ID with Video Recognition: A Step-by-Step Guide

In today’s digital age, having a secure and reliable digital identity is crucial for accessing online services and conducting business securely. In Italy, the Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System, provides a single set of credentials (username and password) that citizens and businesses can use to access online services offered by public administrations and participating private entities. Aruba, a leading Italian provider of web hosting, cloud services, and digital identity solutions, offers SPID identities with various security levels. This comprehensive guide will walk you through the process of obtaining your personal SPID Aruba ID with video recognition, ensuring a smooth and secure experience.

What is SPID and Why Do You Need It?

SPID is the Italian digital identity system that allows you to access online services with a single set of credentials. Think of it as a universal key to unlock a wide range of online services, eliminating the need to remember multiple usernames and passwords. SPID is essential for:

• Accessing Public Administration Services: File taxes, register for healthcare, apply for subsidies, and much more.
• Managing Online Services: Access banking services, insurance policies, and other private services that support SPID.
• Secure Online Transactions: Verify your identity securely for online purchases and other transactions.
• Reducing Paperwork: Access and download official documents online, reducing the need for physical paperwork.

Why Choose Aruba for Your SPID?

Aruba is a reputable and reliable provider of SPID identities. They offer different security levels to meet various needs, and their video recognition process provides a convenient and secure way to verify your identity online. Here’s why you might choose Aruba:

• Reliability: Aruba is a well-established and trusted provider of digital services.
• Security: They employ robust security measures to protect your identity and data.
• Convenience: The video recognition process allows you to verify your identity from the comfort of your home.
• Multiple Security Levels: Aruba offers different SPID levels to suit your specific requirements.
• Customer Support: Aruba provides customer support to assist you with the registration process and any issues you may encounter.

Understanding SPID Security Levels

SPID offers three security levels, each providing a different level of assurance. Understanding these levels is crucial for choosing the right SPID for your needs:

• SPID Level 1: Username and password. This is the basic level and provides the lowest level of security.
• SPID Level 2: Username, password, and a one-time password (OTP) sent via SMS or generated by an app. This level provides a higher level of security and is recommended for most online services.
• SPID Level 3: Requires a smart card or digital signature device and a PIN. This level provides the highest level of security and is typically required for sensitive transactions and access to highly confidential data.

Aruba typically offers SPID Level 2, which is sufficient for most users accessing public administration services and online banking. This guide focuses on obtaining an Aruba SPID Level 2 with video recognition.

Prerequisites Before You Begin

Before you start the SPID registration process with Aruba, make sure you have the following:

• A Valid Italian Tax Identification Number (Codice Fiscale): This is essential for verifying your identity.
• A Valid Italian Identity Document: This can be your Carta d’Identità (ID card), Passaporto (passport), or Patente di Guida (driver’s license). Make sure the document is not expired.
• An Email Address: You will need a valid email address to receive important information and updates about your SPID.
• A Mobile Phone Number: You will need a mobile phone number to receive OTPs (One-Time Passwords) for SPID Level 2 authentication.
• A Computer or Smartphone with a Webcam and Microphone: You will need a device with a webcam and microphone to complete the video recognition process. Ensure your webcam and microphone are working correctly.
• A Stable Internet Connection: A stable internet connection is crucial for completing the online registration and video recognition process without interruptions.

Step-by-Step Guide to Obtaining Your SPID Aruba ID with Video Recognition

Follow these detailed steps to obtain your SPID Aruba ID with video recognition:

Step 1: Access the Aruba SPID Registration Page

1. Open your web browser and go to the Aruba SPID registration page. The exact URL may vary, so it’s best to search for “Aruba SPID” on Google or go directly to Aruba.it and navigate to the SPID section.
2. Look for the option to register for a personal SPID (SPID Personale).
3. You will likely find different SPID options. Choose the one that includes video recognition (riconoscimento via webcam).

Step 2: Start the Registration Process and Enter Your Personal Information

1. Click on the “Register” or “Attiva SPID” button to begin the registration process.
2. You will be prompted to enter your personal information, including:
• Codice Fiscale (Tax Identification Number): Enter your 16-character Italian tax identification number.
• Name (Nome): Enter your first name as it appears on your identity document.
• Surname (Cognome): Enter your last name as it appears on your identity document.
• Date of Birth (Data di Nascita): Select your date of birth from the calendar.
• Place of Birth (Luogo di Nascita): Enter your place of birth.
• Email Address (Indirizzo Email): Enter a valid email address that you have access to.
• Mobile Phone Number (Numero di Telefono): Enter your Italian mobile phone number.
3. Carefully review the information you have entered to ensure it is accurate. Any discrepancies can cause delays or rejection of your application.
4. Accept the terms and conditions and privacy policy. Make sure you read them carefully before accepting.
5. Click “Continue” or “Avanti” to proceed to the next step.

Step 3: Choose Your Identity Verification Method: Video Recognition

1. You will be presented with different options for verifying your identity. Choose the “Video Recognition” (Riconoscimento via Webcam) option.
2. This option allows you to verify your identity through a live video call with an Aruba operator or an automated video recording process.
3. Follow the on-screen instructions to select the video recognition method.

Step 4: Prepare for the Video Recognition Process

1. Before starting the video recognition process, ensure you have the following:
• Your Chosen Identity Document: Have your Carta d’Identità, Passaporto, or Patente di Guida readily available.
• Good Lighting: Ensure you are in a well-lit area so the operator can clearly see your face and identity document.
• Quiet Environment: Choose a quiet environment free from distractions.
• Stable Internet Connection: Maintain a stable internet connection throughout the video call.
• Working Webcam and Microphone: Test your webcam and microphone to ensure they are functioning correctly.
2. Close any unnecessary applications or browser tabs to improve your computer’s performance.

Step 5: Start the Video Recognition Process

1. Click the button to start the video recognition process. You may be prompted to grant access to your webcam and microphone. Allow access to both.
2. You may encounter two types of video recognition processes, depending on Aruba’s current procedures:
• Live Video Call with an Operator: You will be connected to an Aruba operator who will guide you through the verification process.
• Automated Video Recording: You will be prompted to record a short video of yourself and your identity document.
3. Follow the instructions provided by the operator or the automated system.

Step 6: During the Video Recognition Process

If you are connected to a live operator:

1. The operator will ask you to show your identity document to the webcam. They will verify the information on the document and compare it to the information you provided during registration.
2. The operator may ask you some questions to confirm your identity. Answer truthfully and clearly.
3. Follow the operator’s instructions carefully.
4. Be polite and professional throughout the video call.

If you are using the automated video recording process:

1. The system will provide instructions on what to say and show in the video.
2. You will likely be asked to state your name, date of birth, and other identifying information.
3. You will also need to show your identity document to the webcam, ensuring that all the relevant details are clearly visible.
4. Follow the on-screen prompts carefully and record the video according to the instructions.
5. Ensure your voice is clear and audible, and your identity document is clearly visible in the video.

Step 7: Create Your SPID Credentials (Username and Password)

1. After the video recognition process is successfully completed, you will be prompted to create your SPID credentials.
2. Choose a strong and unique username that you will remember.
3. Create a strong password that is difficult to guess. Use a combination of uppercase and lowercase letters, numbers, and symbols.
4. Do not use easily guessable information, such as your birthday or pet’s name, in your password.
5. Store your username and password in a safe place. Consider using a password manager to securely store your credentials.

Step 8: Confirm Your Email Address and Mobile Phone Number

1. Aruba will send a verification email to the email address you provided during registration.
2. Open the email and click on the verification link to confirm your email address.
3. Aruba will also send an SMS to the mobile phone number you provided.
4. Enter the verification code from the SMS on the website to confirm your mobile phone number.

Step 9: Activate Your SPID

1. Once you have confirmed your email address and mobile phone number, your SPID should be activated automatically.
2. You may receive a confirmation email or SMS message confirming that your SPID is active.
3. If your SPID is not activated automatically, follow the instructions provided by Aruba to activate it manually.

Step 10: Download the Aruba OTP App (Optional but Recommended)

1. For added security, consider downloading and installing the Aruba OTP (One-Time Password) app on your smartphone.
2. This app generates unique OTPs that you can use in addition to your username and password to access online services.
3. Using the OTP app provides an extra layer of protection against unauthorized access to your SPID account.
4. The Aruba OTP app is usually available for free on the App Store (iOS) and Google Play Store (Android).
5. Follow the instructions provided by Aruba to link the OTP app to your SPID account.

Troubleshooting Common Issues

Here are some common issues you may encounter during the SPID registration process and how to troubleshoot them:

• Incorrect Information: Double-check all the information you entered to ensure it is accurate. Pay close attention to your Codice Fiscale and date of birth.
• Identity Document Issues: Make sure your identity document is valid and not expired. Ensure the document is clearly visible during the video recognition process.
• Technical Problems: If you encounter technical problems, such as webcam or microphone issues, try restarting your computer or browser. Check your internet connection and ensure your webcam and microphone drivers are up to date.
• Video Recognition Failure: If the video recognition process fails, try again in a well-lit and quiet environment. Ensure your face and identity document are clearly visible to the webcam.
• Activation Issues: If your SPID is not activated automatically, contact Aruba customer support for assistance.
• OTP Issues: If you are not receiving OTPs on your mobile phone, check your phone’s settings to ensure that SMS messages from unknown numbers are not blocked. You can also try requesting a new OTP. If you are using the Aruba OTP app, ensure that the app is properly synced with your SPID account.

Tips for a Smooth Registration Process

Follow these tips to ensure a smooth and successful SPID registration process:

• Read the Instructions Carefully: Pay close attention to the instructions provided by Aruba throughout the registration process.
• Prepare in Advance: Gather all the necessary documents and information before you start the registration process.
• Choose a Quiet Environment: Ensure you are in a quiet and well-lit environment during the video recognition process.
• Test Your Webcam and Microphone: Before starting the video recognition process, test your webcam and microphone to ensure they are working correctly.
• Be Patient: The registration process may take some time, so be patient and follow the instructions carefully.
• Contact Customer Support: If you encounter any issues or have any questions, don’t hesitate to contact Aruba customer support for assistance.

Using Your SPID Aruba ID

Once you have obtained your SPID Aruba ID, you can use it to access a wide range of online services offered by public administrations and participating private entities. When you encounter a website or online service that supports SPID, look for the SPID logo and click on it.

1. You will be redirected to the SPID login page.
2. Select Aruba as your SPID provider.
3. Enter your username and password.
4. If you are using SPID Level 2, you will be prompted to enter an OTP (One-Time Password) sent to your mobile phone or generated by the Aruba OTP app.
5. Once you have successfully logged in, you will be redirected back to the website or online service you were trying to access.

Conclusion

Obtaining your personal SPID Aruba ID with video recognition is a relatively straightforward process that provides you with a secure and convenient way to access online services in Italy. By following the steps outlined in this guide, you can successfully register for your SPID and enjoy the benefits of a digital identity. Remember to keep your SPID credentials safe and secure, and always be cautious when accessing online services.