How to Print Your ISEE from the INPS Website: A Step-by-Step Guide
The ISEE (Indicatore della Situazione Economica Equivalente), or Equivalent Economic Situation Indicator, is a crucial document in Italy used to assess a family’s economic situation. It’s required for accessing various social benefits, such as subsidized childcare, university tuition fee reductions, and other forms of financial assistance. If you need to print your ISEE from the INPS (Istituto Nazionale della Previdenza Sociale) website, this comprehensive guide will walk you through each step of the process. We’ll cover everything from accessing the INPS portal to troubleshooting common issues.
## What is the ISEE and Why Do You Need It?
Before diving into the printing process, let’s clarify what the ISEE is and why it’s so important.
The ISEE is a standardized indicator of a household’s economic situation, taking into account income, assets (both movable and immovable), and the composition of the family unit. It’s used to determine eligibility and the level of benefits a family can receive for various social services.
The ISEE calculation considers several factors:
* **Income:** This includes all income received by family members, such as salaries, pensions, and investment income.
* **Assets:** Both movable assets (e.g., bank accounts, stocks, bonds) and immovable assets (e.g., real estate) are considered.
* **Family Composition:** The number of family members and their characteristics (e.g., dependents, disabilities) are also factored in.
Having a valid ISEE is often a prerequisite for accessing numerous benefits, including:
* **Childcare Services:** Reduced fees for nurseries and after-school programs.
* **University Tuition:** Lower tuition fees based on the family’s economic situation.
* **Healthcare:** Access to certain healthcare services at reduced costs.
* **Social Housing:** Eligibility for subsidized housing.
* **Other Social Benefits:** Various other forms of financial assistance provided by the government and local authorities.
Therefore, understanding how to obtain and print your ISEE is essential for many families in Italy.
## Prerequisites for Accessing Your ISEE Online
Before you can print your ISEE, you’ll need to ensure you have the following prerequisites:
1. **SPID (Sistema Pubblico di Identità Digitale):** SPID is the Italian digital identity system. It’s required to access most online services provided by the government, including the INPS website. You’ll need to obtain a SPID from an authorized provider. Several providers offer SPID, such as Poste Italiane, TIM, Aruba, and InfoCert. The process usually involves verifying your identity through an online or in-person process.
2. **CIE (Carta d’Identità Elettronica):** Alternatively, you can use your CIE (Electronic Identity Card) along with a card reader and the CIE software installed on your computer. This is another form of digital identity recognized by the Italian government.
3. **CNS (Carta Nazionale dei Servizi):** The CNS (National Services Card) is another option, often provided by your regional government or healthcare provider. It also requires a card reader and the appropriate software.
4. **A Computer with Internet Access:** Obviously, you’ll need a computer with a stable internet connection to access the INPS website.
5. **A Printer:** To print the ISEE document, you’ll need a connected and functional printer.
6. **Adobe Acrobat Reader (or similar PDF viewer):** The ISEE document is typically in PDF format, so you’ll need a PDF viewer to open and print it.
## Step-by-Step Guide to Printing Your ISEE from the INPS Website
Now, let’s proceed with the step-by-step instructions on how to print your ISEE from the INPS website:
**Step 1: Access the INPS Website**
1. Open your web browser (e.g., Chrome, Firefox, Safari) and go to the official INPS website: [www.inps.it](www.inps.it)
**Step 2: Log In to Your INPS Account**
1. On the INPS homepage, look for the “Entra in MyINPS” (Enter MyINPS) button or a similar login link, usually located in the top right corner of the page. Click on it.
2. You will be presented with several login options. Choose your preferred method:
* **SPID:** Click on the “SPID” button and select your SPID provider from the list. You will be redirected to your provider’s website to authenticate using your SPID credentials (username/email and password). You may also need to use a one-time code generated by your SPID app.
* **CIE:** Click on the “CIE” button. Make sure your CIE card reader is connected to your computer and the CIE software is installed and running. Follow the on-screen instructions to authenticate using your CIE card.
* **CNS:** Click on the “CNS” button. Make sure your CNS card reader is connected and the appropriate software is installed. Follow the on-screen instructions to authenticate.
**Step 3: Navigate to the ISEE Section**
Once you have successfully logged in, you need to find the ISEE section on the INPS website. The exact location may vary slightly depending on website updates, but generally, you can find it by following these steps:
1. **Search Bar:** Use the search bar at the top of the page and type “ISEE”. Press Enter or click the search icon.
2. **Services Menu:** Look for a “Servizi” (Services) menu or a similar section. Navigate through the menu options to find “ISEE” or “Prestazioni e Servizi” (Benefits and Services) and then “ISEE”.
3. **Personal Area:** Look for a section called “Area Personale” (Personal Area) or “Fascicolo Previdenziale del Cittadino” (Citizen’s Social Security File). Within this area, you should find a section related to ISEE.
**Step 4: Access Your ISEE Declaration**
Once you’ve located the ISEE section, you should see a list of your ISEE declarations. This list may include:
* **ISEE Ordinario:** The standard ISEE, used for most purposes.
* **ISEE Università:** Specifically for university tuition fee reductions.
* **ISEE Minorenni:** For households with minor children.
* **ISEE Sociosanitario Residenziale:** For accessing residential healthcare services.
* **ISEE Sociosanitario:** For accessing non-residential healthcare services.
Select the ISEE declaration you need to print. You should see details about the declaration, including the application date, validity period, and the calculated ISEE value.
**Step 5: Download the ISEE Document**
Look for a button or link to download the ISEE document. This button may be labeled as:
* “Visualizza ISEE” (View ISEE)
* “Scarica ISEE” (Download ISEE)
* “Stampa ISEE” (Print ISEE)
* An icon representing a PDF document.
Click on the button to download the ISEE document in PDF format. The document will typically be saved to your computer’s Downloads folder.
**Step 6: Open and Print the ISEE Document**
1. Locate the downloaded PDF file on your computer.
2. Open the file using Adobe Acrobat Reader or any other PDF viewer you have installed.
3. In Adobe Acrobat Reader, click on the “Print” icon (usually a printer icon) or go to “File” > “Print”.
4. In the print dialog box, select your printer from the list of available printers.
5. Adjust the print settings as needed (e.g., number of copies, page orientation). Ensure that “Actual Size” or “100%” is selected to avoid scaling issues.
6. Click on the “Print” button to print the ISEE document.
**Step 7: Verify the Printed Document**
After printing, carefully verify the printed document to ensure that all information is clear and legible. Check for any missing pages or printing errors.
## Troubleshooting Common Issues
Here are some common issues you might encounter while trying to print your ISEE and how to troubleshoot them:
* **Login Problems:**
* **Incorrect SPID Credentials:** Double-check your SPID username and password. If you’ve forgotten your password, use the password recovery process provided by your SPID provider.
* **SPID Activation Issues:** Ensure that your SPID is properly activated and valid. If you’re having trouble activating your SPID, contact your SPID provider for assistance.
* **CIE/CNS Issues:** Make sure your card reader is properly connected and the necessary software is installed and running. Ensure that your CIE/CNS card is valid and not expired.
* **Finding the ISEE Section:**
* **Website Updates:** The INPS website may occasionally update its layout. If you can’t find the ISEE section using the instructions above, try using the search bar or exploring the “Servizi” (Services) menu.
* **Contact INPS:** If you’re still unable to find the ISEE section, contact INPS directly for assistance. You can find contact information on the INPS website.
* **Downloading the ISEE Document:**
* **Pop-up Blockers:** Make sure your web browser isn’t blocking pop-ups from the INPS website. Disable your pop-up blocker or add the INPS website to the list of allowed websites.
* **File Download Issues:** If the download fails, try clearing your browser’s cache and cookies. You can also try using a different web browser.
* **Printing Problems:**
* **Printer Issues:** Ensure that your printer is properly connected to your computer and turned on. Check for any error messages or low ink levels.
* **PDF Viewer Issues:** Make sure you have the latest version of Adobe Acrobat Reader or another PDF viewer installed. Try opening the document with a different PDF viewer to see if the problem persists.
* **Incorrect Print Settings:** Double-check the print settings in the print dialog box. Ensure that the correct printer is selected and that the page size and orientation are appropriate. Make sure “Actual Size” or “100%” is selected to avoid scaling issues.
* **Document Display Issues:**
* **Corrupted PDF:** If the ISEE document appears corrupted or unreadable, try downloading it again. If the problem persists, contact INPS to request a new copy.
* **Font Issues:** Ensure that you have the necessary fonts installed on your computer to properly display the document. Adobe Acrobat Reader typically includes the necessary fonts, but you may need to install additional fonts if you’re using a different PDF viewer.
## Alternative Ways to Obtain Your ISEE
While printing your ISEE from the INPS website is a convenient option, there are also alternative ways to obtain your ISEE document:
* **CAF (Centro di Assistenza Fiscale):** CAFs are authorized tax assistance centers that can help you with various tax-related tasks, including obtaining your ISEE. They can guide you through the application process and provide you with a printed copy of your ISEE.
* **Municipalities:** Some municipalities offer assistance with ISEE applications and can provide you with a printed copy of your ISEE document.
* **Online CAF Services:** Many CAFs offer online services, allowing you to complete the ISEE application process and download your ISEE document remotely.
## Keeping Your ISEE Up-to-Date
It’s important to keep your ISEE up-to-date, as it’s valid for a limited period (typically until December 31st of the year it’s issued). If your economic situation changes significantly, you may need to update your ISEE to reflect those changes.
The ISEE process involves submitting a Dichiarazione Sostitutiva Unica (DSU), a self-declaration containing information about your household’s income, assets, and family composition. You can submit the DSU online through the INPS website or through a CAF.
## Conclusion
Printing your ISEE from the INPS website is a straightforward process, provided you have the necessary prerequisites and follow the steps outlined in this guide. By understanding the ISEE process and knowing how to access your ISEE document, you can ensure that you have the necessary documentation to access the social benefits you’re entitled to. Remember to keep your ISEE up-to-date and seek assistance from INPS or a CAF if you encounter any difficulties.
By following these detailed steps and troubleshooting tips, you should be able to successfully print your ISEE from the INPS website and access the benefits you need. Good luck!