How to Request and Obtain Your SPID: A Comprehensive Guide
In Italy, the Sistema Pubblico di Identità Digitale (SPID), or Public Digital Identity System, is your key to accessing a wide range of online public services. From filing taxes and managing healthcare appointments to enrolling children in school and accessing social security benefits, SPID simplifies interactions with government agencies and public institutions. This comprehensive guide will walk you through the process of requesting and obtaining your SPID, ensuring you can navigate the digital landscape of Italian public services with ease.
What is SPID?
SPID is a digital identity that allows you to access online services provided by the Italian Public Administration and participating private entities. It consists of a username and password, which are used to securely authenticate your identity. Think of it as a single digital key that unlocks numerous online doors, eliminating the need for multiple usernames and passwords for different government services.
Who Can Request SPID?
Any Italian citizen or resident over the age of 18 with a valid Italian identity document (Carta d’Identità, Passaporto, or Patente) and a Tessera Sanitaria (Italian Health Card) or Codice Fiscale (Tax Code) can request SPID. Foreign citizens legally residing in Italy can also obtain SPID if they meet the same requirements.
Choosing a SPID Identity Provider (Gestore dell’Identità Digitale)
Several accredited Identity Providers (Gestori dell’Identità Digitale) offer SPID services. These providers are responsible for verifying your identity and issuing your SPID credentials. Each provider may offer slightly different features or levels of security, so it’s essential to compare them before making your choice. Some popular SPID providers include:
* **Aruba ID:** Known for its ease of use and various activation methods.
* **InfoCert ID:** A leading provider offering a range of digital identity solutions.
* **IntesaID:** Offers different SPID levels and focuses on security.
* **Lepida:** Primarily available in the Emilia-Romagna region but also accessible to other regions.
* **Namirial ID:** Provides SPID activation via webcam and other methods.
* **Register.it ID:** Offers SPID as part of its broader suite of services.
* **Sielte ID:** A provider known for its simple and fast activation process.
* **TIM ID:** Offered by the telecommunications company TIM.
Consider the following factors when choosing a SPID provider:
* **Ease of Registration:** How simple is the registration process? Do they offer online or in-person verification options?
* **Security Levels:** SPID offers three security levels (Livello 1, Livello 2, and Livello 3), each providing different levels of security and authentication. Most services require Livello 2. Check if the provider offers the level you need.
* **Activation Methods:** Do they offer activation via webcam, CIE (Carta d’Identità Elettronica), or in-person verification?
* **Customer Support:** What kind of customer support do they offer? Do they have a responsive helpdesk or online resources?
* **Cost:** While most SPID providers offer a free option (Livello 1 and Livello 2), some may charge for higher security levels or additional features.
Step-by-Step Guide to Requesting SPID
Here’s a detailed step-by-step guide to requesting your SPID:
**1. Gather Required Documents and Information:**
Before you begin, make sure you have the following documents and information readily available:
* **Valid Italian Identity Document:** Carta d’Identità (Identity Card), Passaporto (Passport), or Patente (Driving License).
* **Tessera Sanitaria (Italian Health Card) or Codice Fiscale (Tax Code):** This is your tax identification number.
* **Email Address:** A valid and active email address that you can access.
* **Mobile Phone Number:** A mobile phone number registered in your name (necessary for OTP – One-Time Password – authentication).
* **Scanner or Webcam (optional, depending on the provider):** Required if the provider needs you to upload copies of your documents or perform identity verification via webcam.
**2. Choose a SPID Identity Provider and Visit Their Website:**
Based on your research, select a SPID provider and visit their official website. Look for the SPID registration or activation section. Each provider will have a slightly different website layout, but you should be able to find the relevant information easily. Look for phrases like “Richiedi SPID” (Request SPID) or “Attiva SPID” (Activate SPID).
**3. Begin the Registration Process:**
Click on the registration link and follow the on-screen instructions. You will typically be asked to provide the following information:
* **Personal Information:** Name, surname, date of birth, place of birth, and gender.
* **Contact Information:** Email address and mobile phone number.
* **Identity Document Information:** Type of identity document (Carta d’Identità, Passaporto, or Patente), document number, issuing authority, and expiration date.
* **Tax Code Information:** Your Codice Fiscale number.
**4. Identity Verification:**
This is the most crucial step in the SPID registration process. The Identity Provider needs to verify your identity to ensure that you are who you claim to be. Different providers offer different verification methods:
* **Online Verification via CIE (Carta d’Identità Elettronica):** If you have a Carta d’Identità Elettronica (Electronic Identity Card) and a compatible NFC reader on your computer or smartphone, you can use it to verify your identity quickly and easily. Follow the provider’s instructions to connect your CIE to your device and enter your PIN.
* **Online Verification via Webcam:** Many providers offer online verification via webcam. You will be asked to show your identity document to the camera and answer some questions to confirm your identity. Make sure you have a good internet connection and a clear webcam.
* **In-Person Verification:** Some providers require you to visit a physical location (e.g., a post office, a bank branch, or a provider’s office) to verify your identity in person. This option is typically available if you cannot complete the online verification process.
* **Verification via CNS (Carta Nazionale dei Servizi):** If you have a CNS (National Service Card), you might be able to use it for identity verification. The process is similar to CIE verification, requiring a compatible card reader.
* **Verification via Digital Signature (Firma Digitale):** If you possess a valid Digital Signature, you can utilize it for a streamlined and secure identification process.
**5. Create Your SPID Credentials:**
Once your identity has been verified, you will be asked to create your SPID credentials: a username and a password. Choose a strong and unique password that you can remember, but don’t share it with anyone. Some providers may also require you to set up security questions for password recovery.
**6. Activate Your SPID:**
After creating your credentials, you will typically receive an email or SMS with an activation link or code. Click on the link or enter the code to activate your SPID account. Once activated, you can start using your SPID to access online public services.
**7. Choose Your Security Level:**
SPID offers three security levels:
* **Livello 1 (Level 1):** Username and password. This level is suitable for accessing basic information and services.
* **Livello 2 (Level 2):** Username, password, and a one-time password (OTP) sent to your mobile phone via SMS or generated by an authenticator app. This level is required for most online public services.
* **Livello 3 (Level 3):** Requires the use of a smart card or digital signature device for stronger authentication. This level is typically required for highly sensitive transactions.
Most online services require Livello 2. Your SPID provider will guide you through setting up the necessary authentication methods for the level you choose.
Troubleshooting Common SPID Issues
Even with careful preparation, you might encounter some issues during the SPID registration process. Here are some common problems and how to troubleshoot them:
* **Incorrect Information:** Double-check all the information you entered, especially your identity document details and tax code. Even a small mistake can cause the registration to fail.
* **Identity Document Issues:** Make sure your identity document is valid and not expired. If you are using a Carta d’Identità, ensure that it is not a paper version, as only the electronic version (CIE) is suitable for online verification with some providers.
* **Webcam Problems:** If you are using a webcam for identity verification, ensure that it is properly connected and working. Make sure you have adequate lighting and a clear background.
* **SMS Issues:** If you are not receiving SMS messages for OTP authentication, check your mobile phone signal and make sure you have entered the correct mobile phone number during registration. You might also need to check your spam filter.
* **Technical Difficulties:** Sometimes, the provider’s website or system may experience technical difficulties. If this happens, try again later or contact their customer support.
* **Problems with CIE:** If you’re having trouble with CIE verification, ensure your card reader is compatible and properly installed. Check that your CIE’s chip is not damaged and that you’re entering the correct PIN.
Tips for Using SPID Securely
Once you have obtained your SPID, it is crucial to use it securely to protect your personal information. Here are some tips:
* **Protect Your Credentials:** Never share your SPID username and password with anyone. Treat them like your bank account details.
* **Use a Strong Password:** Choose a strong and unique password that is difficult to guess. Avoid using personal information like your name or date of birth.
* **Enable Two-Factor Authentication (2FA):** If your SPID provider offers 2FA, enable it for added security. This will require you to enter a one-time password in addition to your username and password when logging in.
* **Be Wary of Phishing:** Be cautious of emails or messages that ask you to provide your SPID credentials. Always access online services directly through the official websites.
* **Keep Your Software Updated:** Keep your computer and mobile phone software up to date to protect against security vulnerabilities.
* **Monitor Your Account Activity:** Regularly check your SPID account activity for any suspicious or unauthorized access.
* **Report Suspicious Activity:** If you suspect that your SPID has been compromised, immediately report it to your SPID provider.
Accessing Online Services with SPID
Once you have your SPID, you can use it to access a wide range of online services provided by the Italian Public Administration and participating private entities. To access a service, simply look for the “Entra con SPID” (Enter with SPID) button on the website. Click on the button and select your SPID provider. You will then be redirected to your provider’s website, where you will be asked to enter your SPID username and password. After successful authentication, you will be redirected back to the online service with your identity confirmed.
Here are some examples of online services you can access with SPID:
* **Agenzia delle Entrate (Italian Revenue Agency):** File your taxes, access your tax information, and manage your tax obligations.
* **INPS (National Social Security Institute):** Access your social security benefits, apply for unemployment benefits, and manage your pension.
* **ASL (Local Health Authority):** Book medical appointments, access your medical records, and manage your healthcare.
* **Comune (Municipality):** Access municipal services, such as paying local taxes, applying for permits, and registering for local events.
* **Scuola (School):** Enroll your children in school, access their academic records, and communicate with teachers.
SPID vs. CIE: What’s the Difference?
While both SPID and CIE (Carta d’Identità Elettronica) are digital identity tools, they serve slightly different purposes. SPID is primarily used for accessing online services, while CIE can be used for both online and physical identification. CIE also contains a chip that can be used for digital signatures and other secure transactions. In many cases, you can use your CIE to obtain SPID, as described earlier in this guide.
Here’s a table summarizing the key differences:
| Feature | SPID | CIE (Carta d’Identità Elettronica) |
| —————- | ——————————————– | ——————————————————— |
| Primary Use | Accessing online services | Online and physical identification, digital signatures |
| Physical Presence | Not required after initial registration | Required for physical identification |
| Card Reader | Not typically required for basic use | Required for accessing chip data and digital signatures |
| Cost | Generally free (some providers may charge for higher levels) | Cost of issuing the physical card |
| Issuing Authority| Accredited Identity Providers (Aruba, InfoCert, etc.) | Ministry of Interior (issued by municipalities) |
Conclusion
Obtaining your SPID is an essential step towards simplifying your interactions with the Italian Public Administration and accessing a wide range of online services. By following this comprehensive guide, you can navigate the registration process with confidence and start enjoying the convenience and efficiency of digital identity. Remember to choose a SPID provider that meets your needs, protect your credentials, and use SPID securely to safeguard your personal information. With SPID, you can unlock a world of online possibilities and streamline your interactions with the Italian government and other participating organizations.