So, you’ve got a shiny new phone and you’re itching to dive back into the Brawl Stars arena. But wait, how do you transfer all your hard-earned progress, Brawlers, and Star Points from your old device to your new one? Don’t worry, transferring your Brawl Stars account is a straightforward process, and this comprehensive guide will walk you through every step to ensure a smooth transition. We’ll cover various scenarios, troubleshooting tips, and best practices to keep your account safe and secure.
Why Transferring Your Brawl Stars Account Correctly Matters
Before we get into the how-to, let’s emphasize why a correct transfer is crucial. Your Brawl Stars account represents your dedication, time, and possibly even money spent on in-app purchases. Losing access to your account means losing all your progress, unlocked Brawlers, skins, Star Powers, gadgets, trophies, and club affiliations. Imagine starting all over again! A successful transfer avoids this frustrating scenario and ensures you can continue your Brawl Stars journey seamlessly on your new device.
Prerequisites Before You Begin
Before initiating the transfer, make sure you have the following:
- Stable Internet Connection: A reliable Wi-Fi connection is highly recommended. Data usage during the transfer process can be significant, and a stable connection will prevent interruptions that could lead to data corruption or failed transfer.
- Supercell ID: This is the most crucial element. Your Brawl Stars account must be linked to a Supercell ID. If it’s not, create one immediately on your old device (instructions below). This is the easiest and safest method.
- Game Center (iOS) or Google Play Games (Android): While Supercell ID is preferred, these services can sometimes be used as a backup. Make sure you know the associated accounts and passwords. However, they are less reliable than Supercell ID for cross-platform transfers (e.g., Android to iOS).
- Old Device: You’ll need access to your old phone to verify the transfer or retrieve your Supercell ID if you’ve forgotten it. Keep it powered on and connected to the internet until the transfer is complete.
- New Device: Obviously, you’ll need your new phone with Brawl Stars installed. Make sure you download the latest version from the App Store (iOS) or Google Play Store (Android).
- Account Information: Have your Supercell ID email address and password handy. If you’ve forgotten them, be prepared to go through the account recovery process (instructions below).
Method 1: Using Supercell ID (The Recommended Method)
Supercell ID is the universal account system for Supercell games, offering the most reliable and secure way to transfer your Brawl Stars account. If you haven’t already created one, do it now on your old device. Here’s how:
Step 1: Create a Supercell ID (If You Don’t Have One)
- Open Brawl Stars on your old device.
- Tap the three horizontal lines (menu icon) in the top-right corner of the screen.
- Tap "Settings."
- Look for the "Supercell ID" option. If it says "Connected," you already have a Supercell ID. Skip to the next section. If it says "Disconnected," tap it.
- Tap "Register Now" or "Create Supercell ID."
- Enter your email address. Make sure it’s an email address you have access to.
- Confirm your email address.
- You’ll receive a verification code in your email inbox. Enter the code in the Brawl Stars app.
- Choose a strong password for your Supercell ID.
- Your Brawl Stars account is now linked to your Supercell ID.
Step 2: Transfer Your Account to Your New Phone
- Install Brawl Stars on your new device from the App Store (iOS) or Google Play Store (Android).
- Open Brawl Stars on your new device.
- The game will start with a tutorial. Play through the tutorial until you reach the main menu.
- Tap the three horizontal lines (menu icon) in the top-right corner of the screen.
- Tap "Settings."
- Tap "Supercell ID" (it will likely say "Disconnected").
- Tap "Log In."
- Enter the email address and password associated with your Supercell ID.
- You may be prompted to enter a verification code sent to your email address.
- Once you’ve logged in successfully, your Brawl Stars account will be transferred to your new device.
- You might see a confirmation message asking if you want to load the existing account. Confirm it.
- Your game will reload, and you’ll be back in action with all your progress!
Method 2: Using Game Center (iOS) or Google Play Games (Android)
While Supercell ID is the preferred method, you can also try using Game Center (for iOS devices) or Google Play Games (for Android devices). This method is less reliable, especially when transferring between different operating systems (e.g., from Android to iOS or vice-versa). However, if your account is linked to these services, it’s worth a try.
Transferring with Game Center (iOS)
- Ensure you are logged in to the same Game Center account on your new iPhone or iPad that you used on your old device. You can check this in your device’s Settings app under "Game Center."
- Install Brawl Stars on your new iOS device.
- Open Brawl Stars. The game should automatically recognize your Game Center account and prompt you to load your existing progress.
- If prompted, confirm that you want to load your previous game.
- If it doesn’t automatically load, go to Settings within Brawl Stars and look for an option to connect to Game Center. Sometimes, manually connecting can trigger the account transfer.
Transferring with Google Play Games (Android)
- Ensure you are logged in to the same Google Play Games account on your new Android device that you used on your old device. You can check this in the Google Play Games app.
- Install Brawl Stars on your new Android device.
- Open Brawl Stars. The game should automatically recognize your Google Play Games account and prompt you to load your existing progress.
- If prompted, confirm that you want to load your previous game.
- If it doesn’t automatically load, go to Settings within Brawl Stars and look for an option to connect to Google Play Games. Manually connecting can sometimes trigger the account transfer.
Important Note: If you are switching from an Android device to an iOS device, or vice-versa, using Game Center or Google Play Games alone is unlikely to work. Supercell ID is highly recommended for cross-platform transfers.
Troubleshooting Common Transfer Issues
Even with careful preparation, you might encounter some issues during the transfer process. Here are some common problems and how to troubleshoot them:
- Incorrect Supercell ID Email or Password:
- Solution: Use the "Forgot Password" option on the Supercell ID login screen. You’ll need access to the email address associated with your Supercell ID to reset your password. If you no longer have access to that email, contact Supercell Support (see below).
- Verification Code Not Received:
- Solution: Check your spam or junk folder in your email inbox. Also, ensure you’ve entered the correct email address. If you still haven’t received the code after a few minutes, try requesting a new one.
- "Account Already Connected" Error:
- Solution: This usually means your Supercell ID is already linked to another Brawl Stars account. Make sure you are logging in with the correct Supercell ID. If you have multiple accounts, you’ll need to keep track of which Supercell ID is associated with each account.
- Progress Not Loading After Logging In:
- Solution: Double-check that you are logged in with the correct Supercell ID, Game Center, or Google Play Games account. Ensure you have a stable internet connection. Restart Brawl Stars and your device. If the problem persists, contact Supercell Support.
- Lost Access to Email Address Associated with Supercell ID:
- Solution: This is a more complex issue. You’ll need to contact Supercell Support and provide as much information as possible to verify your ownership of the account. This might include your player tag, the date you started playing, your previous purchases, and any other relevant details.
- Transferring from a Banned Account:
- Solution: If your account was banned, you will not be able to transfer it to a new device. Bans are account-specific and apply regardless of the device you’re using. Contact Supercell Support to appeal the ban, but understand that bans are typically issued for violations of the terms of service.
Contacting Supercell Support
If you’ve tried all the troubleshooting steps and are still unable to transfer your Brawl Stars account, you’ll need to contact Supercell Support directly. Here’s how:
- Open Brawl Stars on your new device (even if you can’t access your account).
- Tap the three horizontal lines (menu icon) in the top-right corner of the screen.
- Tap "Settings."
- Tap "Help and Support."
- Tap the chat icon in the top-right corner.
- Explain your issue to the support agent. Be as detailed as possible, providing your player tag (if you know it), the email address associated with your Supercell ID (if you know it), and any other relevant information.
- Be patient. It may take some time for Supercell Support to respond, especially during peak hours.
Supercell Support may ask you for information to verify your account ownership, such as:
- Your player tag (a unique identifier for your account).
- The date you started playing Brawl Stars.
- The devices you’ve used to play Brawl Stars.
- Your purchase history (receipts for any in-app purchases).
- Your club affiliation.
- The names of your in-game friends.
Tips for Account Security
Protecting your Brawl Stars account is crucial. Here are some tips to keep your account safe and secure:
- Use a Strong Password for Your Supercell ID: Choose a password that is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and symbols.
- Never Share Your Supercell ID Password: Keep your password private and never share it with anyone, even if they claim to be from Supercell.
- Be Wary of Phishing Scams: Do not click on suspicious links or respond to emails that ask for your account information. Supercell will never ask for your password in an email.
- Enable Two-Factor Authentication (If Available): If Supercell offers two-factor authentication for Supercell ID in the future, enable it for an extra layer of security.
- Keep Your Email Address Secure: The email address associated with your Supercell ID is your key to recovering your account. Make sure your email account is also protected with a strong password and two-factor authentication.
- Regularly Review Your Connected Apps and Devices: Check your Supercell ID settings to see which apps and devices are connected to your account. Remove any unfamiliar or suspicious connections.
- Avoid Using Third-Party Apps or Mods: Using unauthorized third-party apps or modifications can compromise your account security and potentially lead to a ban.
Preventing Future Account Loss
Besides security, proactively safeguarding your account can prevent loss down the line. Implement these measures:
- Keep Your Supercell ID Updated: Should your primary email change, update your Supercell ID with the new address immediately. This ensures uninterrupted access to recovery options.
- Regularly Back Up Your Device (If Applicable): While Brawl Stars data is server-side, backing up your entire device (especially for iOS users with Game Center) can sometimes preserve related account information that might be helpful in recovery scenarios.
- Document Your Account Details: Keep a secure, offline record of your player tag, creation date (approximate is fine), and purchase history (if applicable). This information will be invaluable should you ever need to contact Supercell Support.
- Be Mindful of Device Security: Protect your physical devices with strong passcodes or biometric authentication. A compromised device can lead to a compromised account.
Alternatives to Transferring (Not Recommended)
While transferring your account is always the best option, there are a couple of technically possible (but highly discouraged) alternatives:
- Sharing Accounts: This involves giving someone else your Supercell ID credentials. This is a violation of Supercell’s terms of service and can lead to a permanent ban. It’s also a major security risk.
- Using Emulators: While you can play Brawl Stars on a PC using an Android emulator, this is also against Supercell’s terms of service in some cases. Furthermore, transferring your account to an emulator and then back to a mobile device can be complex and risky.
We strongly advise against both of these alternatives. They are risky, violate Supercell’s terms of service, and can lead to account loss or bans.
Conclusion
Transferring your Brawl Stars account to a new phone is a simple process when you follow the correct steps. Using Supercell ID is the most reliable method, ensuring a seamless transition and protecting your hard-earned progress. Remember to prioritize account security, keep your information updated, and contact Supercell Support if you encounter any issues. With this guide, you can confidently move your Brawl Stars account and continue brawling on your new device!