Sky Multiscreen: Your Guide to Watching Sky on All Your Devices

In today’s interconnected world, the ability to watch our favorite content on multiple devices is no longer a luxury – it’s an expectation. Sky, recognizing this trend, offers a fantastic feature called Sky Multiscreen (also sometimes referred to as Sky Go Extra). This service allows you to extend your Sky TV subscription beyond your main television, letting you enjoy your shows, movies, and sports on a range of devices both at home and on the go. This article provides a comprehensive guide on how Sky Multiscreen works, its benefits, and step-by-step instructions to get you set up.

What is Sky Multiscreen?

Sky Multiscreen is an add-on subscription that complements your main Sky TV package. Think of it as an extension cord for your Sky TV experience. Instead of being limited to just one TV screen connected to your Sky box, Multiscreen unlocks the ability to watch your subscribed channels and on-demand content on multiple compatible devices. These devices typically include:

• Smartphones and Tablets: Access your Sky content on iOS and Android mobile devices via the Sky Go app.
• Laptops and Desktop Computers: Watch online through the Sky Go website on Windows or macOS systems.
• Games Consoles: Certain game consoles, like PlayStation and Xbox, can also be utilized for Sky Go, adding another dimension for gaming and entertainment.

Essentially, Sky Multiscreen transforms your Sky subscription into a truly portable experience, allowing you to seamlessly transition between different screens without missing a beat. Whether you’re in the kitchen, traveling on a train, or relaxing in your bedroom, you can keep up with the latest episodes or live sports.

Key Benefits of Sky Multiscreen

Before we delve into the setup process, let’s highlight the key advantages of adding Sky Multiscreen to your account:

• Watch on Multiple Screens: The most significant benefit is undoubtedly the ability to watch Sky on various devices simultaneously. This eliminates arguments over the remote and ensures everyone in the household can enjoy their favorite content independently.
• On-the-Go Entertainment: No longer are you tied to your living room. Multiscreen empowers you to watch Sky content anywhere with a reliable internet connection. Commutes, vacations, or even waiting rooms become opportunities for uninterrupted entertainment.
• Catch-Up TV: Access to Sky’s extensive on-demand and catch-up libraries is readily available on your connected devices, allowing you to watch programs you may have missed.
• Live Streaming: View live TV channels, including sports events, news broadcasts, and live shows, in real time, wherever you are. This ensures you never miss those pivotal moments.
• Personalized Viewing: Each device allows a personalized viewing experience, allowing individuals to follow their own preferences in terms of channels and shows.
• Cost-Effective Solution: Instead of paying for multiple separate Sky subscriptions, Multiscreen is a single add-on that unlocks the service across several devices. This is a much more budget-friendly approach.
• Flexibility: Whether you need to watch on the go or simply in a different room within your home, Multiscreen brings significant viewing flexibility to your Sky experience.

How to Set Up Sky Multiscreen: Step-by-Step Guide

Now, let’s walk through the process of activating and using Sky Multiscreen. The steps are relatively straightforward, but it’s essential to follow them carefully to ensure a smooth setup:

Step 1: Ensure You Have Sky Multiscreen Activated

Before you can enjoy Sky on multiple devices, you must subscribe to the Multiscreen service. If you don’t have it, contact Sky Customer Support or manage your account through the Sky website. You can typically add Multiscreen to your existing Sky package quite easily.

Step 2: Download and Install the Sky Go App (for Smartphones and Tablets)

For smartphones and tablets, the primary access point to Sky Multiscreen is the Sky Go app. Here’s how to get it:

1. Access the App Store: On your iOS (iPhone or iPad) or Android device, open the respective app store (App Store for Apple, Google Play Store for Android).
2. Search for Sky Go: Use the search function and type in “Sky Go.”
3. Download and Install: Locate the official Sky Go app (make sure it is the Sky one and not a clone) and download it to your device. The installation process is usually automatic.
4. Launch the App: Once installed, open the Sky Go app on your device.

Step 3: Access Sky Go on Your Computer (Laptop/Desktop)

For computers, you will use a web browser to access the Sky Go platform:

1. Open a Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Safari, Edge).
2. Visit the Sky Go Website: In the address bar, type in the official Sky Go website URL for your region and hit enter. (e.g. for UK it is sky.com/watch/sky-go).
3. Make sure it is an official sky site and it is a secure (HTTPS) connection.

Step 4: Sign In with Your Sky ID

Whether you’re using the app or a web browser, the next crucial step is to sign in with your Sky ID. This is the same username and password you use to manage your Sky account online.

1. Locate the Sign-In Option: Both the Sky Go app and the website will have a clear “Sign In” or “Log In” button or link.
2. Enter Your Details: Input your registered Sky ID email address or username and your corresponding password.
3. Remember Me: Consider using the “Remember me” option if it is your private device. If you are using a public or shared computer or device, it is wise to opt out of this option.
4. Complete Sign In: Click or tap the “Sign In” button to proceed.

Troubleshooting Sign-In Issues:

• Forgot Sky ID/Password: If you have forgotten your credentials, there is usually a link to recover your Sky ID or reset your password. Follow the prompts on screen or get in contact with sky directly.
• Incorrect Information: Double-check that you have entered your details accurately. Passwords are case-sensitive.
• Account Issues: If you’re still having trouble, you may have an outstanding bill or a problem with your Sky account that needs to be resolved with sky directly before you can use sky multiscreen.

Step 5: Start Watching Sky on Your Device

Once you’ve successfully signed in, you’re ready to enjoy Sky content on your device:

1. Browse Channels or On-Demand: Navigate through the available channels and on-demand content. These are often organized into categories (e.g. Entertainment, Sports, Movies, Kids).
2. Select Content: Choose the show, movie, or live channel you want to watch.
3. Start Playback: Tap or click the play button to start the stream. The program will then begin playing on your chosen device.
4. Adjust Playback Options: You can use the onscreen playback controls to manage the stream (pause, play, rewind, fast-forward, change volume, view in full screen).

Device Limits: Sky Multiscreen has limits on the number of devices that can be registered and used simultaneously. Refer to your Sky account details for the specific device limits, as they may vary. Commonly, you might be able to register 4-6 devices and use 2 at the same time, but the exact amount will vary depending on your specific Sky subscription.

Step 6: Managing Your Devices

To manage your registered devices, you can usually access a dedicated section of the Sky Go app or the Sky website (depending on your regional variant of sky). This section typically allows you to:

• View Registered Devices: See a list of all the devices currently linked to your Sky Multiscreen account.
• Remove Devices: If you’ve reached your limit, you may need to remove older or unused devices to add new ones.
• Rename Devices: To stay organized, you can rename devices for easy identification.

Step 7: Using Sky Go on Games Consoles

If you own a supported games console (like PlayStation or Xbox), you can also enjoy Sky Go content there. The setup is similar to smartphones and tablets:

1. Access the Console’s Store: Navigate to the built-in digital store (e.g. PlayStation Store, Microsoft Store).
2. Search for Sky Go: Locate the official Sky Go app through the search function.
3. Install the App: Download and install the Sky Go app on your console.
4. Launch and Sign In: Open the Sky Go app and sign in with your Sky ID, following the same login process as above.

Tips for a Smooth Sky Multiscreen Experience

To make the most of your Sky Multiscreen subscription, consider these helpful tips:

• Reliable Internet Connection: A strong and stable internet connection is vital for smooth streaming. Weak Wi-Fi or slow data speeds can cause buffering, interruptions, and poor video quality.
• Wi-Fi vs. Mobile Data: When using mobile devices, consider using Wi-Fi wherever possible to avoid excessive data consumption. Some of the streams can use a lot of bandwidth and it will quickly consume your mobile data plan and potentially create additional costs.
• Update Apps/Software: Ensure your Sky Go app and your device’s software are updated to the latest versions to ensure compatibility and prevent any software related issues.
• Close Background Apps: Close unnecessary applications running in the background on your device, as they can consume system resources and potentially impact streaming performance.
• Use the Device Management Section: Regularly check and manage your registered devices to avoid hitting device limits.
• Contact Support if Needed: If you encounter technical issues, don’t hesitate to reach out to Sky Customer Support for assistance. They are usually ready to help with any setup issues or specific questions you may have about Sky Multiscreen.
• Regional Access: Access to specific channels and content may vary depending on your location and region.

Troubleshooting Common Sky Multiscreen Problems

Although Sky Multiscreen is generally reliable, you might occasionally encounter issues. Here are a few common problems and possible solutions:

• Buffering/Slow Loading: Check your internet speed, try a different network, or reduce video quality.
• Login Problems: Double-check your login details, reset your password if needed, or contact Sky support if issues persist.
• App Freezing/Crashing: Restart the app, update your device software, or reinstall the app.
• Black Screen or Error Messages: Check your internet connection, restart the app and your device, or contact Sky support with the error code displayed on screen.
• Device Limit Reached: Manage your devices to remove old or unused devices from your account.
• Content Not Playing: Make sure the show or movie you are trying to play is part of your package and is available in your area.

Conclusion

Sky Multiscreen is a game-changer for Sky TV subscribers. It provides the freedom and flexibility to enjoy your favorite entertainment on virtually any device, whether at home or on the go. By following the steps outlined in this guide, you can easily set up and enjoy the full benefits of Sky Multiscreen. Remember to manage your devices, maintain a stable internet connection, and seek support when necessary to ensure the best possible viewing experience. Embrace the portability of Sky and never miss out on the entertainment you love. With Sky Multiscreen, the world of Sky entertainment is truly at your fingertips.