Ultimate Guide: Sky TV, Netflix, and Entertainment Plus – Seamless Setup & Enjoyment

Want the best of both worlds – the wide array of channels from Sky TV and the vast streaming library of Netflix? It’s absolutely possible, and even better, Sky’s Entertainment Plus package is designed to bring these two giants together in a convenient and integrated experience. This comprehensive guide will walk you through everything you need to know to get Sky TV, Netflix, and Entertainment Plus working together flawlessly, from initial setup to troubleshooting common issues. Let’s dive in!

Understanding Sky Entertainment Plus

Before we get into the nitty-gritty, it’s crucial to understand what Sky Entertainment Plus actually is. It’s a subscription package offered by Sky that combines their core TV channels with access to the Netflix streaming service. This means, instead of paying separately for Sky TV and Netflix, you get them both in one bill, often at a discounted rate. This package is generally available on various Sky platforms, including Sky Q and Sky Glass (Sky’s own smart television set). The exact channels and content available on Sky Entertainment Plus will vary depending on your region and the specific package you choose.

Key Benefits of Sky Entertainment Plus:

• Cost Savings: Bundling Sky TV and Netflix often works out cheaper than subscribing to each service individually.
• Integrated Experience: You can easily access Netflix content through your Sky platform, without needing to switch between different devices or apps.
• Simplified Billing: Manage your entertainment subscriptions with a single monthly payment.
• Convenience: Watch Sky channels and stream Netflix on the same platform, easily switching between them.

Step-by-Step Guide to Setting Up Sky TV, Netflix, and Entertainment Plus

Now, let’s go through the detailed steps involved in setting up your integrated entertainment system. The process might vary slightly based on whether you are a new Sky customer or an existing one, and which Sky platform you are using (Sky Q or Sky Glass).

Step 1: Check Your Eligibility and Choose Your Package

For New Sky Customers:

1. Visit the Sky Website: Go to the official Sky website for your region.
2. Explore Packages: Navigate to the ‘TV Packages’ or ‘Bundles’ section and look for options that include ‘Entertainment Plus’.
3. Compare Options: Review the details of each package, including the Sky channels included, any additional add-ons (e.g., Sports or Cinema), and the specific Netflix plan that is bundled (e.g., Basic, Standard, or Premium). Pay close attention to contract lengths and early termination fees.
4. Check Coverage: Ensure Sky services are available in your area. This is usually done by entering your postcode or address on the website.
5. Select Your Package: Choose the Entertainment Plus package that suits your needs and budget.
6. Complete Your Order: Follow the online prompts to complete your order, providing your contact information, payment details, and choosing an installation date.

For Existing Sky Customers:

1. Log into Your Sky Account: Access your Sky account through the Sky website or the My Sky app.
2. Browse Upgrade Options: Find the ‘Upgrade’ or ‘Change Package’ section.
3. Search for Entertainment Plus: Look for the Entertainment Plus package as an upgrade option.
4. Compare Existing vs. Upgrade: Review the differences in channels, Netflix plan, and the overall cost. Be sure to note if your contract will be extended by switching to Entertainment Plus.
5. Select Upgrade and Confirm: If you’re happy with the offer, select the Entertainment Plus package and follow the steps to confirm your upgrade.

Step 2: Installation and Activation of Sky TV

New Sky Customers:

1. Installation Appointment: A Sky engineer will visit your home on the scheduled date to install your Sky dish and Sky Q box, or to set up your Sky Glass TV.
2. Follow Instructions: The engineer will guide you through the initial setup process, which typically involves connecting the necessary cables and turning on the equipment.
3. Complete Initial Setup: Follow the on-screen instructions to set up your Sky Q box or Sky Glass. This usually involves selecting your language, connecting to your home network, and tuning your channels.
4. Activation: Your Sky services should be activated by the engineer or automatically shortly after installation.

Existing Sky Customers:

1. No Installation (Usually): If you are simply upgrading your package and not switching hardware (e.g., from a standard Sky package to Entertainment Plus with Sky Q), you likely won’t require a new installation.
2. Software Update (If Needed): Your Sky Q box might automatically perform a software update to enable the new channels and functionality.
3. Activation: Once updated, your Sky Entertainment Plus package should be activated automatically.

Step 3: Activating Netflix through Entertainment Plus

This is where the integration of Netflix becomes seamless. The steps below apply to most Sky platforms using Entertainment Plus.

1. Navigate to the Netflix App: On your Sky Q box or Sky Glass, find the Netflix app. It’s usually located on the home screen or in the apps section. You might also find a dedicated Netflix button on your Sky remote control.
2. Sign In or Link Your Account:
   • If you have an existing Netflix Account: Select the ‘Sign In’ option and enter your Netflix email address and password.
   • If you are new to Netflix: You should be prompted to link your new Netflix account to your Sky account. You’ll likely be taken to a web page or be given on-screen instructions to set up a new Netflix account using the email address associated with your Sky subscription.
3. Confirmation: Once you’ve signed in or created a new account, you’ll receive confirmation that your Netflix account is now linked to your Sky account and your Entertainment Plus package.
4. Start Streaming: You can now access the entire Netflix library directly through the Netflix app on your Sky device. You can also search for Netflix content through the Sky search function, making it easy to find and watch what you are looking for.

Important Notes about Netflix Activation:

• Existing Netflix Account: If you already have a Netflix account, make sure to use the same email address during the activation process. Sky will merge your existing Netflix account with your Entertainment Plus subscription. Note, that it can sometimes be more complicated with some billing setups so it may require further steps with customer services.
• Billing: With Entertainment Plus, you will no longer be billed directly by Netflix. Your Netflix subscription cost is now included in your monthly Sky bill.
• Netflix Plan: The specific Netflix plan you get (Basic, Standard, or Premium) will depend on your chosen Sky Entertainment Plus package. You may be able to upgrade your Netflix plan for an additional fee (contact Sky customer services for help).

Step 4: Explore Your Entertainment Plus Features

Now that everything is set up, take some time to explore the features of Sky Entertainment Plus:

• Sky TV Channels: Browse through the variety of channels available in your Sky package. Use the Sky Guide to see what’s on, schedule recordings, and set reminders.
• Netflix Content: Explore the vast Netflix library directly from your Sky device. Use the search function to find specific titles, browse by genre, or check out new releases.
• Sky Catch Up & On Demand: Access on-demand content from Sky channels, as well as catch up on programs you might have missed.
• Voice Control: If your Sky platform supports it, use voice commands to navigate menus, search for content, and control playback. This is usually available using Sky Q voice control and on Sky Glass
• Parental Controls: Set up parental controls to restrict access to certain channels or content for children.

Troubleshooting Common Issues

While setting up Sky Entertainment Plus is generally straightforward, you might encounter some issues. Here are some common problems and how to troubleshoot them:

• Netflix Not Activating: If you’re having trouble activating Netflix, double-check that you are using the correct email address and that your Sky account is active. Try restarting your Sky Q box or Sky Glass and trying the activation process again.
• Netflix Showing as Unsubscribed: Sometimes, there might be a delay in activation, or the system might not sync properly. Restart your Sky box, wait a few hours, and try to log in again. If it still shows as unsubscribed, contact Sky customer support.
• Slow Internet Speeds: Netflix streaming requires a stable and fast internet connection. If you’re experiencing buffering or poor quality, ensure your internet speeds meet the requirements for streaming, check your WiFi connection or, if you are using a wired connection, check your ethernet cables.
• Sky Channels Not Working: Check all cables from your Sky Box to the satellite dish. Ensure no cables are damaged and that they are securely connected. Try restarting the box as well. If the issue persists, contact Sky’s technical support.
• Error Messages: Make note of any error codes or messages that you receive. These details can help both you and Sky’s customer support diagnose and fix the issue.
• No Sound or Picture: Verify that all connections are correct and try another HDMI port on your TV. Check your TVs settings as well. Restarting your Sky box is always a good first step.
• Cannot Access Netflix from Other Devices: Your Entertainment Plus Netflix access is tied to your Sky account and device. If you want to access it through another device like a Smart TV or smartphone, log in to your Netflix account with the email address linked to your Sky subscription. Your Netflix subscription is provided on the basis of a single account across any connected device and is not limited to the Sky device you are using.

Tips for Getting the Most Out of Your Entertainment Plus Package

• Explore Content Libraries: Take the time to browse the content available on both Sky and Netflix. You might discover new favorites you wouldn’t have found otherwise.
• Personalize Your Recommendations: Both Sky and Netflix provide personalized recommendations based on your viewing history. Take advantage of these to find content you’ll enjoy.
• Use the Search Function: Don’t waste time scrolling through endless menus. Use the search function to quickly find specific programs, movies, or actors.
• Set Reminders and Recordings: Never miss your favorite shows by setting reminders or recording them to watch later.
• Utilize Voice Control: If your device supports it, use voice commands to quickly find content, skip forward, pause, and more.
• Take Advantage of Downloads: Download content on Netflix or on Sky (if your device supports it) to watch offline while you are travelling or have no internet.
• Stay Updated: Keep your Sky software and apps updated to ensure you have the latest features and bug fixes, including those from Netflix.
• Manage Parental Controls: To protect your children from viewing inappropriate content, set up parental controls for both Sky and Netflix.

Conclusion

Having Sky TV, Netflix, and Entertainment Plus bundled together offers an outstanding entertainment experience. Following these detailed steps and tips will ensure that your setup is seamless, and you get the most out of your subscription. From exploring new channels to binging your favorite Netflix shows, you can now enjoy endless entertainment with everything you need in one place. If you encounter issues, always remember to troubleshoot, restart, and check with the support teams when needed.

Enjoy your entertainment journey!